When installing free software and even licensed ones, we need to be careful and READ the small letters and follow this ignored checkbox with the sign "Advanced Installation" or "Advanced Setup". Behind that check, there's an unconscious consent

Im Not an IT Guy #04 Works on My Machine

Jul 14th, 2020 9m 38s

Technology can trick us in many ways. From savvy IT people and common users as well. When the user has a problem and IT cant replicate it a conflict arises and both parts need to do their best to find the problem as a team. In this episode find

Im Not an IT Guy #03 When Getting Creative Goes Wrong

Jul 6th, 2020 11m 37s

When a user adds a last-minute requirement for a project and the developer decides to enhance that requirement, the combination of these two factors can be uncertain. Users will love your enhancement for sure unless it crashes during testing. I

Im Not an IT Guy #02 Talking Dirty

Jun 19th, 2020 7m 18s

How to talk to have a better support from IT or any other technical support.Saying: I have an error, i don't know what happened,the system is not working are too generic and none informative sentences. On this episode will be talking about how

Im Not an IT Guy #01: To click or double click

Jun 13th, 2020 4m 47s

Knowing the difference between these two actions can save you time as well as the IT guy. No technical experience required, just some common sense. The more you learn will makes you a better user. Listen to the full episode for more info.Suppor

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