Prepare your insights! You are leaving Powerpoint-Land – with Peter Eisele (congstar)

Peter has been working on the interfaces of customer insights, customer experience, and customer-centricity for more than 18 years. Having grown up in classic market research, he is now involved in the field of development of companies towards a customer-centric way of thinking and working. He is responsible for creating a sustainable CX strategy at congstar -  a fast-growing mobile carrier brand in Germany with more than 5 million customers.