Today’s borrowers expect fast, efficient, error-free mortgage lending. As a result, lenders are turning to data intelligence and technology to prepare them for the future. Join Jornaya Head of Consumer Finance Mike Eshelman, CMB as he talks with Josh Friend, Founder & CEO of Insellerate, a leading borrower engagement platform, about what to expect in 2021. Mike and Josh talk about the changes lenders can make, discuss technology to transform and identify ways to fully embrace a complete digital interaction.