How do you deal with conflict They seem to sneak up on us, and then there are those we can see coming. In this show Stephen Scoggins teaches you how to face conflicts head on. Stephen breaks down conflicts in 2 categories: Internal and External. He list out the methods to control your "in the moment" to better control your outcome. Then he draws out the Quadrants of Conflict tool as a way to demonstrate how you can assess your current circumstance then overcome the areas holding you back.