What links Bon Jovi, recurring revenue models, and an MSP exit strategy? Tune into Episode 5 of Kiss My SaaS, the podcast for the modern MSP, to find out!Explore how you can build, scale, and eventually sell your MSP with host Craig Weir and s

Ep. 4 - The recipe for customer success

Jul 19th, 2022 40m 19s

Tune in to episode 4 of Kiss my SaaS where host Craig Weir talks utilization, customer effort and Gameboys with Director of Customer Success Strategy at Microsoft, Matt Hall, and Eric Gitter, Executive Director of Global Customer Success at Ing

Ep. 3 - Build a transformational and agile culture

May 31st, 2022 39m 52s

In Episode 3 of Kiss my SaaS, the podcast that exposes the realities of building a modern MSP in 2022, host Craig Weir leads the discussion on culture, experience and soft skills with Claire Darley, Vice President, WW Field Sales & Customer Sup

Ep. 2 - Innovations that are changing the MSP game

Apr 14th, 2022 38m 4s

Ever wondered what MSP innovation looks like in a cloud practice?Dive into the realities of building a future-proof MSP cloud business with host Craig Weir – Executive Director, Global SaaS Portfolio at Ingram Micro Cloud – with this week’s ep

Ep 1. Clouded thinking: Your 2022 cloud strategy

Feb 24th, 2022 35m 7s

In our first episode, host Craig Weir – Executive Director, Global SaaS Portfolio at Ingram Micro Cloud – chats to our favourite (and so far, only) guest Eric Kohl – Vice President, Advanced Solutions, Security & Networking. Listen to the pair