Futuristic & author Tom Cheesewright discusses changes in technology that will impact all businesses and what that might look like for legal. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free!If you’d like to learn more about adaptable client service and experience strategies, check out our resource page on law firm client experience. Thanks to Smith.ai, Back Office Betties, TextExpander, and Casetext and for sponsoring this episode!