On this episode of Leadership Lessons in Health-System Pharmacy you will hear from Dan Like, Chief Administrative Officer, Ambulatory Services at the Ohio State University, as we discuss strategies for ambulatory care pharmacy leaders.Dan Like began at The Ohio State University Wexner Medical Center in 2000 in Quality and Operations Improvement, where he helped develop the Wexner Medical Center’s first set of balanced scorecards that tracked overall performance across the academic medical center’s key performance indicators spanning research, education and patient care. Dan was promoted to business manager of Information Technology and then to director of Strategic Planning and Business Development, where he helped lead the development of the medical center’s first strategic planning process. This was a comprehensive process that went from identification and development of a new mission and vision statements, to overarching goals, to program development plans, and finally to performance measurements. In 2008, Dan was named executive director of Ambulatory Services to oversee the implementation of the ambulatory strategic plan and help form a new ambulatory services' business unit. Currently, Dan leads the operations and further growth and development of Ohio State’s Ambulatory Services that has significantly grown to now include more than 2,000 employees, 250 clinics and outpatient services that generate more than two million outpatient visits per year. Dan received a bachelor’s degree in Business from Miami University of Ohio, and a Master of Health Administration degree from The Ohio State University.