Here are the burning questions we tackle in this episode of the Profcast:
What happens after Deep Emotion if you believe the person is wrong or vulnerable? We do still fake emotion to make them feel better? Or do we be blunt and tell them the truth?
How do you know when you take your fake emotions to far? Along with how do you know when it is being to much?
What is the best thing that a company can do to encourage its employees to not fake emotions at work?
When faking your emotions at work we are taught that the customer is always right. What should we do when our customer is in the wrong? Do we have the right to go against them or do we fake our emotions?
How far should you take your fake emotions?
When did customer service lose its humanity and how do we find some happy medium to people over profit?
How long should it be until you stop using fake it until you make emotions and learn to understand?
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