How many times did you heard the phrase “mind your manners” as a kid? There’s a good reason for that: manners, simply put, are important. Donald G. James, author, speaker and this week's guest on the podcast, recently published a book about about the topic, merging career experiences at NASA with the timeless wisdom he learned from his mother. He joins us to discuss all things Ps and Qs and how, more often than not, exhibiting good manners during a job interview can be the tie-breaker in a hiring decision.