The skills you need as an individual contributor are different than the skills you need as a manager. We hear it time and time again - you promote your very best individual contributor to a supervisory position and they struggle because they aren’t equipped with the skills they need.

That’s why I’m so excited to have Summer Davies, an award-winning leadership development expert with over 15 years of experience, as my guest today. We talk about the 3 basic skills your frontline managers need and how you can develop these skills.

▶️ 3 Basic Skills Your Frontline Managers Need with Summer Davies

▶️ Key Points:
03:35 Summer’s career journey from equine reproduction to an award-winning leadership development expert
10:51  Why organizations struggle so much with frontline manager positions
03:15 Why frontline managers are so critical to organizations
17:37 The 3 basic skills that all frontline managers should have
22:48 How to develop these critical skills in your frontline managers

Resources from this episode:
Find the two books Summer recommended below

• First, Break All the Rules: What the World's Greatest Managers Do Differently by Gallup Press
• It's the Manager: Gallup finds the quality of managers and team leaders is the single biggest factor in your organization's long-term success by Jim Clifton and Jim Harter

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

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Connect with Summer
Linkedin: Summer Davies
Website: www.leader-shop.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.