Dynamic bilingual leader, coach and global consultant with the mission to connect people to people, people to learning, and people to leadership.
Extensive HR/OD leadership experience in initiatives that retain and develop talent. Solid history of managing and leading diverse and cross-cultural teams. Excellent on-staff coach to executives, as well as emerging and new managers. Committed to the development and promotion of women as leaders in organizations and communities.
Highly requested speaker on emotional intelligence, gender, and conflict handling. Certified in numerous assessments including Birkman, EQ-I 2.0 and EQ-I 360, FIRO-B, MBTI.
Industry experience includes: Contact center outsourcing; Technology and related services; Consulting firms; Financial services; Customer Service, and Retail.
General Management Strengths:
• HR/OD strategy development and leadership
• Executive and emerging leader coaching
• Change process design and plan execution
• Centers Of Expertise
• Competency-based talent assessment
Specialties: Emotional Intelligence development of high-potentials and on teams; Coaching women leaders; Learning and Training policy, process and procedure; Ethics and corporate citizenship in organizations.
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