In this episode, I share five books on community management that I thoroughly recommend you read as an aspiring or experienced community manager. There are ideas, nuggets of information and insights in each!

Introduction to types of communities (Episode 19)

Aug 27th, 2021 9m 41s

In this episode, we introduce the different types of community and how they are classified into their types. Listen in to find out more and identify the type of community you are building.

Content is king! The importance of a content strategy and how to develop it (Episode 18)

Aug 20th, 2021 13m

In this episode, we explore the importance of your content strategy to create meaningful, engaging and sustainable content that is tailored and relevant to your alumni audience and attracts your alumni to engage with your network and your brand

Opening the door to alumni opportunities (Episode 17)

Aug 12th, 2021 21m 17s

Based on the results of the 2021 Corporate alumni benchmarking report conducted by the University of British Columbia Saunder School of Business, in partnership with PeoplePath, we explore the opportunities for alumni leaders to develop and tak

Transitioning from your Launch stage to the Establishment stage of the Community Lifecycle (Episode 16)

Aug 3rd, 2021 9m 34s

In this episode, we will look at the transition from Launch (Stage 2) to the Establishment stage (Stage 3) of the community lifecycle framework. We look at the change in objectives and change in the role of the alumni community manager in term

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An A to Z of alumni community management (Episode 15)

Jul 27th, 2021 9m 44s

There are so many different ways you can engage your corporate alumni network or community. In this episode, we explore areas of focus from A to Z - that's 26 different tips for you to consider!

14 cost-effective alumni engagement tactics (Episode 14)

Jul 21st, 2021 16m 12s

There are so many different ways you can engage your corporate alumni network. In this episode, we explore 14 cost-effective tactics or methods to engage your alumni.

Why integrity, empathy, personalisation and agility are vital components to managing your alumni community (Episode 13)

Jul 14th, 2021 10m 55s

In this podcast episode, we touch on some of recent research on consumer behaviour and apply these to alumni programme and community management. Bringing the human element into your planning is critical – after all alumni communities are peopl

Ownership of your alumni programme - does this sit with HR, Marketing or another function? (Episode 12)

Jul 7th, 2021 8m 16s

Are you in the midst of planning or designing your alumni programme? Perhaps you already have one and your internal business drivers have changed? In this episode we look at the ownership of alumni programmes and which function or department

Applying the 'jobs to be done' framework to develop your alumni value proposition (Episode 11)

Jun 30th, 2021 16m 57s

In this episode, we look at why the ‘jobs to be done’ theory can provide a solid framework for defining, categorizing, capturing and organising all your alumni needs. This in turn helps you to create or, redefine, your alumni value proposition

The role of the Community Manager during launch (inception stage) (Episode 10)

Jun 22nd, 2021 20m 12s

Are you about to launch an alumni community or have you just launched? If you’re a community manager at these stages, this episode is dedicated to you. Community management is a multi-tasking challenge even for the most organised of us. In t

9 Steps to build a solid foundation for the launch of your alumni community (Episode 9)

Jun 16th, 2021 14m 37s

Not sure what steps to follow as you plan the launch of your alumni community? In this episode I share 9 steps to help you develop solid foundations during the planning phase to ensure your alumni community has the support for future success.

10 common mistakes to avoid when developing and launching your alumni community (Episode 8)

Jun 1st, 2021 14m 4s

Are you in the planning stages of an alumni community? In this episode, I share 10 common mistakes to avoid when you’re developing and launching an alumni community and programme.

Alumni community platforms: Build, buy or leverage social media platforms to engage alumni (Episode 7)

May 25th, 2021 12m 31s

Are you looking to develop or implement an online networking platform for your alumni community and not sure if your company should build a platform in-house, buy a solution from a third-party community platform solution vendor or leverage soci

How to use the community lifecycle framework to build a successful alumni network (Episode 6)

May 18th, 2021 22m 3s

Are you struggling to engage alumni or community members? Or perhaps you’re about to launch your alumni community and need a framework to support the ‘what next?’ question? Following the community lifecycle framework will help you improve you

The 7 must-haves for building a business case for your corporate alumni network (Episode 5)

May 11th, 2021 18m 20s

Are you writing a business case for investment to develop your corporate alumni network? In this episode I share 7 must-have components to help you get the investment and buy-in you need.

A corporate alumni programme supports your talent management strategy (Episode 4)

May 5th, 2021 13m 45s

In this episode we dive into how a corporate alumni network will support your talent management and acquisition strategy – from reducing recruitment and onboarding costs, increasing access to pre-qualified candidates and enhancing learning and

The importance of an offboarding programme to create engaged alumni ambassadors (Episode 3)

Apr 27th, 2021 20m 37s

Are you aware that your offboarding programme is critical to your talent management and alumni strategies? Have you given due consideration to the point at which you intorduce your offboarding programme in the employee lifecycle? Have you creat

How corporate alumni networks support business development strategies (Episode 2)

Apr 20th, 2021 17m 40s

Do you wonder why you should be investing in your alumni network? Have you given it consideration but decided to invest budget into other marketing or business development activities? Perhaps you’ve considered an alumni network but you questi

What is a corporate alumni network and why does it matter? (Episode 1)

Apr 20th, 2021 9m 38s

The world of work has changed. Employees have an average tenure of 4.1 years before moving on from your organisation. How do you maximise the time, effort and training you have invested in your people after they leave your organisation? This

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