Neville Wright, Founder of Kiddicare is the entrepreneur who started with £300 and built the largest independent UK baby business. A business which when it sold achieved a record-breaking figure.  

Neville talks about his journey and discusses why his business was different. As Neville built the company he placed a hugely high value on training and staff always knowing more than the customer about the products and he never lost a sale to the internet.

As many retailers struggle to deliver what the customer wants from a face to face retail experience Neville shares a masterclass in exactly what it takes to be the retailer who is pushing positive boundaries and making the difference that means people keep coming back.

KEY TAKEAWAYS

• We pushed the boundaries and were disruptive in our area of business.
• When you have entrepreneurial skills, your ambition will mean you have to employ people to maintain and grow your business and you then need to ensure your business can support those people.
• If you employ people with the same mindset and bring them on the journey with you then it’s possible to grow successfully.
• Play to your strengths and know when to bring in other people
• Start with the little things because it’s these that make the difference. Success is the thousand little things around you.
• Each manager in our business knew exactly what the systems were and every staff member only had one boss, one line manager.
• The system could be changed quickly if we came up with something better it was flexible enough to be constantly evolving.
• Business and life  is about persevering and overcoming the challenges
• It’s a process of business that there are challenges and things have to be got through by finding successful solutions.
• You have to have people around you who you can help and can help you. the people you surround yourself with have to be those who can pull you up.
• When you are in a business and you want to grow it, you focus on it.

BEST MOMENTS

‘You should never have a customer in front of you who knows more about the product than you do’

‘You should marry your customer – do your very best to always to keep your customer’

 ‘I take training very seriously and we never lost a sale to the internet’

VALUABLE RESOURCES

The Leveraged Lifestyle Podcast

iTunes: www.bit.ly/itunesllpodcast

Stitcher: www.bit.ly/stitcherllpodcast

Leveraged Lifestyle Community: www.bit.ly/llocfbgroup

VIVA Club: www.turnerinvest.co.uk/viva

Life Leverage Online Masterclass: www.turnerinvest.co.uk/masterclass

Join our VIP Investor List: www.turnerinvest.co.uk/vip

Business SOS: www.business-sos.com

Utility Warehouse: bit.ly/lluw

ABOUT THE HOST

Catherine Turner

Catherine is the host of the iTunes No.1 business podcast Leveraged Lifestyle, she is an entrepreneur, businesswoman, Inspirational Speaker, world record holder, Founder of Turner Invest and a mum of 2!

Catherine quit being an employee in 2013, after working more than 50+ hours on average a week, over 3 jobs. Jobs, hours and a lifestyle which led to a diagnosis of clinical depression before the age of 25.

In 2011/12 Catherine discovered the power of investing in property, and has experience in Single Lets, Flips, Deal packaging, House of Multiple Occupation (HMOs), Serviced Accommodation and Developments mainly in her home county of Essex, but also across the UK, helping investors, landlords and developers create a better return on their money or property.

Catherine started Leveraged Lifestyle podcast to share with business owners, entrepreneurs and those not leading their ideal lifestyle, the mindset and skillset it takes to create a lifestyle of freedom & choice.

Catherine has identified 7 key areas of leverage, which we can all tap into: time, money, knowledge, talent, experience, brand, our strengths. This coupled with the SOS model created by Stephen Turner (Catherine’s business partner & husband): Systemise, Outsource & Scale, Leveraged Lifestyle podcast is here to help you create a business that gives you the lifestyle you want.

CONTACT METHOD

http://www.catherineaturner.com

Email: [email protected]

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Elevate your Self, Wealth & Health, inspirational, mindset, lifestyle, experts, entrepreneurs, entrepreneurship, woman, public speaking, healthy, body, mind, soul, spiritual, energy, self, worth, development, help, passive income, success: https://www.instagram.com/catherineannt/