In this episode, Charlotte interviews Mary O'Carroll, Chief Community Officer, Ironclad. 

• We discuss her career as a Legal Ops pioneer. We hear how it started  (pivoting from a career in investment banking) to leading and scaling Google's Legal Ops team, then taking on a new challenge as Chief Community Officer at Ironclad. 
• We cover the emerging CCO roles (Chief Comunity Officer) and what they entail. 
• How Community roles inform product development and company-wide strategy 
• We discuss the importance of building a strong culture in hyper-growth legal teams. How cross-functional relationships are key for collaboration and progressing the business forward. 
• We discuss the future of work. Hybrid and fully distributed teams if they're here to stay, and how building strong virtual relationships is crucial for team success. 
• We unpick the mindsets around overwork, and not having "time" to invest in key relationships. 
• We discuss Unicorn status, and the pains Legal Leaders experience managing their team's energy when scaling from 200 to a team of 1500.

We hope you enjoy this episode.

Connect with Charlotte here: 

https://www.linkedin.com/in/charlottesmithlawyercoach/

Mary O'Carroll, Ironclad:
https://www.linkedin.com/in/maryshenocarroll/