Host: Meghan Watkins and Charlie RichardsonGuests: Steve Cassetty, CM4 and Ryan Malott, CM4

Steve and Ryan, veterans of the business and now at CM4, talk about Logan’s Principle - We have a participative business; we do not have a permissive business ¬– what it means and how it plays out in units. There is an expectation that team members share their thoughts especially during the decision-making process. This is particularly apparent during recruitment and when teams have to address issues. CM4 has hired many new team members since groundbreaking and the practice of this principle is evident in onboarding, training and development. Hear a more examples in this episode!