Raise your hand if you've ever pissed off anyone in your life.

Raise the other if you had no idea how to clean it up, so you ignored it and hoped it would just get better.

Whether we intend to or not, our actions can hurt the people in our lives. And it's up to us to clean it up.

In this week's episode, we talk all about intent and impact.

We share the key to cleaning it up when we've gone and made a mess of things without meaning to - and there is no empty "I'm sorry" involved.

Do you think a simple apology is enough - or do you go deeper when addressing your breakdowns with others?