Every organization has to deal with hiring and recruiting. So it’s funny that so many of the people who are responsible for hiring have little to no idea what they’re doing — even though there are experts out there who are happy to tell you exactly what works.

Experts like Matt Niblock, VP of Employee Experience at Phase2, who has been working as a recruiter since you had to mail or fax in your résumé. And in the first part of this three-part interview, Matt will introduce us to some recruiting best practices and how hiring managers can start looking for the right person instead of the right skills.

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