Today’s Management Development Unlocked features Wendy Pfeiffer, an executive in technology roles for the past 30 years. Wendy’s career focus is on the intersection of technology and business operations. Her goal has always been to help companies and people use technology for all their purposes. She primarily focuses on assisting mid-level and senior executives in developing and learning how to master the tech they operate.

Eric and Wendy explore the mistakes she made in her first management role, the three lessons she learned about being a good leader, how she implements Stephen Covey’s Seven Habits of Highly Effective People in guiding teams, and why leaders should strive to create long-term relationships with their teams.

This episode is all about establishing good leadership habits--advice new managers won’t want to miss.

In this episode, you’ll hear:

1. Wendy Pfeiffer’s background working at the intersection of technology and business and teaching mid-level and senior executives to master the tech they operate.
2. The mistakes Wendy made in her first management role and how she handled devastating criticism from an employee.
3. Three lessons she learned about being a good leader from that first management role.
4. Why you should strive to advance to higher levels of management and the changing goals as you move up the ranks.
5. Wendy Pfeiffer’s use of Stephen Covey’s Seven Habits of Highly Effective People to guide teams.
6. Empathy’s role in management success and the loyalty it encourages from your team.
7. Creating long-term relationships with your team and why they’re the secret sauce to your success recipe.
8. What Wendy loves about the Great British Baking Show and humility as a superpower.

Connect with Wendy Pfeiffer:

LinkedIn

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