Trust & Safety as a discipline and profession is still relatively early in its development. And, when it comes to trust & safety, there are still no standards, norms or best practices to guide the industry. But, there is a fast-growing, collaborative community of professionals who have been on the frontlines long enough to bestow valuable experience and wisdom that are sure to help others navigate sometimes unclear trust & safety mandates. On this episode, Sittercity Director of Trust & Safety Chelsea Hower shares five lessons from nearly 10 years overseeing nearly all aspects of the trust & safety function at the first childcare platform. Listen as Chelsea imparts listeners with invaluable lessons that are sure to help trust & safety novices and veterans, alike!