Master Samurai Tech Radio Episode 17
Master Samurai Tech Radio Episode 17
Master Samurai Tech Radio Episode 17
https://youtu.be/xCqKdgQkz-o
Special 4th of July episode:
- Industry News: Haeir buys GE Appliances; new Wolf induction cooktop; Italian appliance manufacturer, SMEG, gaining market share- Firing your customer; identifying and harpooning "land sharks." Link to article discussed in the vodcast: https://www.groovehq.com/support/how-to-fire-a-bad-customer- Current thinking on responding to negative reviews- Dealing with unreasonable customers- Master Samurai Tech news
Learn more about managing an appliance repair business and your customers in our online business course.
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You can listen to just the audio portion of the vodcast in the player below:
From The Podcast
Master Samurai Tech Radio
Master Samurai Tech Radio is the official podcast of the Samurai Tech Academy at MasterSamuraiTech.com and the Appliantology Tech Forums at Appliantology.org. This is a podcast by appliance techs for appliance techs. Your hosts: Samurai Appliance Repair Man and Mrs. Samurai. We discuss topics of interest to professional appliance techs: news about the Samurai Tech Academy and Appliantology.org; news from around the appliance industry, especially as it affects the appliance service; tech tips where we’ll discuss a topic either that a listener requests or that we select based on what we see our students and Brethren in the Craft struggle with. Topics include loading meters and when to use them, voltage vs. voltage drop, tools, and lots of other tech talk topics.The Samurai Tech Academy offers cost-effective, comprehensive, up-to-date training for appliance techs, both rookies and seasoned veterans. Check out the Academy’s career-enhancing courses at http://mastersamuraitech.comAppliantology.org is a community of appliance techs who help each other solve problems and enjoy talking shop. We also have a huge (and growing!) library of service manuals and tech sheets that members can download. We’re always adding new manuals and tech sheets on request.Join Podchaser to...
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