Episode Transcript
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0:03
Hi guys, welcome
0:03
back to a whole new episode of
0:06
the mastering agility podcast.
0:06
This series aims to inspire you
0:10
and others by bringing in the
0:10
best of the business. My name is
0:13
Sander Dur, and I'm your host.
0:13
Today I'm talking to my friend
0:18
Ryan Brook, and how he and I
0:18
became a professional scrum
0:22
trainer for scrum the door. Now,
0:22
even though the journey itself
0:26
the outlines are written down
0:26
very clearly on the website of
0:29
Scrum, that org experiences and
0:29
the journey itself may vary
0:33
depending on your skills, your
0:33
expertise, your experience, and
0:37
so on. So in this episode, we'll
0:37
be honing in on our respective
0:41
journeys, and what our
0:41
challenges were, and what we
0:44
learned what we discovered when
0:44
their frustrations were anything
0:48
when it comes to becoming a
0:48
professional scrum trainer. If
0:51
you want to know more
0:51
specifically, if you want to ask
0:54
more questions, join the
0:54
mastering agility discord
0:57
community. We'll be happy to ask
0:57
answer you all of your
1:01
questions, as well as connect
1:01
you to other aspiring and
1:05
inspiring Angeles around the
1:05
world. Hope to see you guys
1:08
there. Let's dive into our
1:08
conversation. Ryan, my friend,
1:13
welcome to the show. How are you doing?
1:16
Oh, I'm doing well. Sander. How you doing, my friend?
1:18
I'm doing well, too,
1:18
man. Really glad that we're
1:21
finally here. We've been
1:21
discussing this recording this
1:25
podcast for ever. It feels like
1:25
what are we? What are we talking
1:30
about
1:30
it? And he'd been at
1:30
least six to eight months,
1:32
doesn't it?
1:34
I think so. Yeah.
1:36
if not longer.
1:38
What are we going to talk about?
1:41
Well, I think we're
1:41
going to talk about our PST
1:43
journeys becoming trainers for
1:43
scrum.org Is that what you had
1:47
in mind was
1:47
definitely you know,
1:47
that's a topic that we had
1:50
indeed have been discussing
1:50
forever. Like, just to give you
1:55
guys a little bit of an overview
1:55
of what happened here. Ryan and
1:59
I have been in the PSD candidate
1:59
channel for I think for for over
2:04
a year. And during the entire
2:04
time, we've been discussing as
2:08
soon as we're both BSD we should
2:08
do a podcast episode on this.
2:13
Unfortunately, it took me
2:13
forever to finally get the
2:16
stamp. But we're here now we're
2:16
good. We can talk about it.
2:20
Well, hey, you did
2:20
it man. You did it. Yeah. took
2:23
me longer. No. But
2:23
we're How are you liking the
2:28
community the whole PSD
2:28
community the experience so far.
2:32
I mean, the
2:32
community is fantastic. So since
2:34
becoming a PSD in when was it
2:34
for me, July of 2021. The
2:40
community is just so welcoming.
2:40
You know, we have trainers who
2:43
have been training professional
2:43
scrum for 10 plus years, and
2:49
they've got newbies like me and
2:49
you. And everyone is able to ask
2:54
questions, ask stupid things,
2:54
right. I think the bit I've
2:59
particularly loved is that I
2:59
always assumed as trainers,
3:04
there was an expectation that
3:04
we'd know everything about
3:06
Scrum. However, as you well
3:06
know, we all ask each other
3:11
questions. You know, we have
3:11
this question in the class. What
3:13
do you think? Because I don't
3:13
know the answer. And that's the
3:16
bit I love about the community,
3:16
right? There's no such thing as
3:20
anyone knowing everything, and
3:20
it makes me feel at home.
3:23
I think that was one
3:23
of the main takeaways. After I
3:27
finished my bachelor's.
3:27
Initially, I thought, hey, I'm
3:30
done. I pass it. I've got my my
3:30
diploma in the pocket. I got my
3:36
degree. I felt like I knew
3:36
everything. And then I got my
3:40
first work and experience and
3:40
the first thing that I learned
3:43
and it still sticks and
3:43
resonates with me to this day
3:46
that I don't know shit, I don't
3:46
know anything. And that's the
3:51
same.
3:51
That's that's also
3:51
aligns with being a scrum master
3:54
though, right? Yeah, definitely. It's
3:56
sometimes it feels
3:56
like people come up to me, Hey,
3:58
you know everything about Scrum?
3:58
Well, that's not how I feel. I
4:02
do know my my side of the story,
4:02
but I definitely do not know
4:05
everything.
4:07
So that's certainly
4:07
true. I think the more you, the
4:11
more you become experienced, the
4:11
more you realize you don't know.
4:15
Yeah. And that's okay. I love
4:15
that bit. I love the fact that
4:18
we are never done learning.
4:18
Because Scrum and becoming a
4:22
PSD, I found a deeply human
4:22
process. It wasn't about
4:25
execution of a task of certain
4:25
steps. It was learning it was
4:30
the value is in the journey, not
4:30
in the not in the destination or
4:34
not in the badge itself.
4:35
How do you feel
4:35
about having impostor syndrome?
4:42
Joe was a really
4:42
good question. And it's, it's
4:45
the reason I'm pausing over that
4:45
question is because I got asked
4:48
it the other day in a PSM two
4:48
class, someone said, How do I
4:51
know if I'm good enough? And it
4:51
made me reflect on the same
4:54
question, how do I know if I'm
4:54
good enough? And I think the
4:59
answer is yes. I mean, I do feel
4:59
impostor syndrome. I'll be
5:03
honest, I felt it more earlier
5:03
in my journey. Because I felt
5:08
like I was trying to compare
5:08
myself to these people with an
5:12
eye, like you're referring to it
5:12
as a badge, it very much felt
5:14
like that it was almost a mark
5:14
of quality of a trainer. And I
5:18
still do believe that that is a
5:18
case. But I was comparing my
5:21
knowledge against these people.
5:21
And I spoke to a wonderful
5:25
mutual colleague of ours is
5:25
Ariane. And he said, You
5:28
wouldn't believe the rubbish
5:28
sometimes trainers come out with
5:33
he said, we don't know
5:33
everything. But we will talk to
5:36
people we will learn and we will
5:36
work together. And I think
5:39
that's how I overcame my
5:39
imposter syndrome by realizing
5:42
that I think everyone feels it
5:42
equally. And therefore, it's not
5:46
something I need to be concerned
5:46
about. But how about you
5:49
still have the same
5:49
experience more or less? Same, I
5:54
had the same same discussion
5:54
with zerion as well. He's a good
5:57
friend of mine. But for
5:57
instance, when I look at you,
6:02
I'm deeply impressed with your
6:02
teaching skills, the way that
6:05
you teach the way that you
6:05
convey a message, the calmness
6:09
in your voice and the way that
6:09
you can bring that purpose of
6:13
Scrum where the core of each and
6:13
your individual part across. And
6:18
I think that I have that with
6:18
lots of people were deeply
6:22
appreciate and admire certain
6:22
aspects.
6:25
That it's very kind,
6:25
thank you.
6:30
you're most welcome.
6:30
I'm not going to say jealousy,
6:32
but it's one of the things that
6:32
I've really the admiration, but
6:35
that does make me feel sometimes
6:35
having impostor syndrome.
6:42
So I think that it's
6:42
actually something we spoke
6:44
about the other day about being
6:44
ki shaped. For those people
6:47
listening. T shaped is a concept
6:47
where you have lots of different
6:50
skills, but different depths in
6:50
each of them. And so like Sander
6:53
said, he, I mean, very
6:53
thankfully was in awe of my my
6:56
teaching and conveying of a
6:56
message, I'm in awe of his
6:59
ability to actually tell a story
6:59
and make it really personable. I
7:03
don't know whether it's the
7:03
British in me. But sometimes we
7:06
can come across quite cold. We
7:06
can be concise, but the way in
7:11
which we come across, we don't
7:11
use a lot of intonation in our
7:14
voice. And so maybe so you know,
7:14
we all are in awe of different
7:19
people. So I think that's why we
7:19
maybe all feel impostor
7:21
syndrome, because we all want to
7:21
be this perfect, rounded,
7:26
individual, professional scrum
7:26
trainer. And I don't think a
7:29
perfect trainer exists. We all
7:29
like different things.
7:33
Did you ever want to
7:33
be the best trainer? The best
7:36
PSD ever?
7:40
Oh, well, that's an
7:40
interesting question. Do I want
7:42
to be the best? Of course,
7:42
actually, you know what, yeah,
7:47
I'm gonna say I do. Of course, I
7:47
want to be the best. But I want
7:50
to be the best not for me, for
7:50
the students. And I think it's
7:54
important that after class, we
7:54
iterate, we increment, we say,
7:57
What could we do better. So when
7:57
I say the best, I think I just
8:00
mean, the best I can be. I don't
8:00
necessarily mean the best out of
8:05
the 300 and approximate 60
8:05
trainers that we've got. It's
8:09
not about, you're not my
8:09
competition sander. I know from
8:14
a business perspective, we could
8:14
argue that, but you're my friend
8:17
and my colleague, and I learn
8:17
things from you. And people
8:20
learn things from me. So yeah, I
8:20
just want to be the best that I
8:24
can do. And I'll take those Lego
8:24
bricks and build my pedagogy
8:28
from other people as well.
8:31
Because sometimes
8:31
that looking back at myself and
8:34
my own downfalls and the way I
8:34
went into a burnout million
8:38
years ago. And I always felt
8:38
like I had I was part of this
8:43
competition. And in during this
8:43
PST process, I've been mainly in
8:47
competition with myself. But
8:47
reflecting back, I know that if
8:52
I don't pay really good
8:52
attention to myself, I can
8:55
compare myself to others as well
8:55
and try to make that a
8:58
competition. Like I got to beat
8:58
that. And luckily, I kind of
9:04
dropped that that attitude. I
9:04
think so hope so. At least it
9:08
feels that way. But it can
9:08
imagine that it sometimes is is
9:15
easy for others to have such a
9:15
such a mindset as well. So
9:18
that's why I was wondering
9:18
whether that's just me or you
9:23
have the same experience. So
9:23
thanks for being that we think
9:26
that open.
9:27
Do you think there's a
9:27
good level of impostor syndrome?
9:31
Yeah, makes you better by having
9:31
it
9:34
I think it's a
9:34
really fine balance. Really fine
9:38
walk between imposter syndrome
9:38
and arrogance. And I think
9:42
that's that's a point where you
9:42
get to be very mindful of if you
9:47
if you're not going to, you
9:47
should have at least 40% A
9:54
feeling of impostor syndrome,
9:54
just to keep you on edge of your
9:58
development. What do you think?
10:02
Yeah, I think you
10:02
have to want to, I mean, I have
10:04
no idea about a number. And even
10:04
if we did quantify it, I think
10:07
it's different for different
10:07
people. But I think the right
10:11
amount of impostor syndrome is
10:11
perhaps as long as it's driving
10:14
you to improve. I think that's
10:14
okay. And maybe it doesn't come
10:20
from imposter syndrome. Maybe
10:20
that drive, maybe it comes from
10:22
something else. But I think what
10:22
I'm trying to say is that we all
10:24
need something that drives us
10:24
forward. And I think for a lot
10:27
of people, it is this feeling of
10:27
not inadequacy, but just the
10:32
fact that we aren't perfect. And
10:32
I think that's great, right? Our
10:36
products in scrum are never
10:36
perfect. That's why we get
10:38
feedback on them. And we review.
10:38
And I think that becoming a
10:43
scrum trainer is, you know, hey,
10:43
we've got to be empirical about
10:47
it. So let's improve together.
10:50
Perfect answers.
10:50
Speaking of drive, by the way,
10:52
what's your drive in the
10:52
beginning to start this whole
10:55
PSD journey?
10:58
was a, it's a good question. It's actually quite simple one to answer. So I first
11:00
made my application in February
11:06
2020, having just come back from
11:06
seeing the front France, rugby
11:11
player in six nations against
11:11
England. And I'm fairly certain
11:14
I had COVID at the time, but I
11:14
didn't know it because COVID
11:17
Wasn't, we didn't really know
11:17
that much about it. So I was
11:21
feeling poorly. And I just
11:21
thought, you know what, there's
11:24
something going on in the other
11:24
side of the world. And it was a
11:28
pandemic, and suddenly, people
11:28
were dying. And I thought, You
11:31
know what, this is something
11:31
that I've always wanted to do.
11:33
So what's holding me back? And
11:33
so it was very much a case of
11:37
not fire and forget, but I'll
11:37
stick an application in. And I
11:40
would much rather live my life
11:40
not having any regrets. And
11:45
hate, as they say, a year and
11:45
was it four months later? I
11:49
passed my peer review. Well,
11:49
yeah, thank you. It's actually
11:53
relatively fast.
11:57
Yeah, I think I
11:57
think I applied at the right
12:00
time. There was there was still
12:00
quite a lot of trainers
12:03
applying, I guess, I guess. And
12:03
understandably, for financial
12:05
reasons, a lot of professional
12:05
scrum trainers or consultants.
12:09
And when COVID was just becoming
12:09
an issue, a lot of people being
12:12
laid off and being released. And
12:12
so there was a need for an
12:15
income. Yeah, I think I was
12:15
maybe just a little bit ahead of
12:19
that. I was encouraged by my PSM
12:19
two trainer, Jay Rahman, awesome
12:25
guy named Jack. And he said, You
12:25
know what, go for it. So I did.
12:31
What about you? What was the
12:31
reason you pulled the trigger?
12:34
Hi,
12:34
I gotta go back three and a half years. Unfortunately, I can't say what
12:36
took me a year. COVID was one
12:42
main factor why it took so long
12:42
because the whole COVID
12:45
situation, especially in the
12:45
beginning of the pandemic, and
12:47
then the lock, the lock down was
12:47
quite mentally heavy. I noticed
12:51
with myself, especially with
12:51
having three kids at home. So
12:57
there was a bit of a sabbatical,
12:57
I guess, of a year, roughly. But
13:02
more than that, and a bit going
13:02
back, and I don't want to treat
13:05
my burnout as my gimmick. But
13:05
that was the point where I had
13:08
to really reconfigure, okay,
13:08
what is it that want to do?
13:11
Where do I get my energy from?
13:11
Where does my passion where's my
13:14
passion somewhere. And I was
13:14
already knowledgeable, a little
13:19
bit knowledgeable about Scrum. I
13:19
passed my PSM one exam already,
13:24
a few years before that. So it
13:24
was that, but it also want to
13:29
make more of an impact on
13:29
people's lives help them
13:32
develop, because as frequent
13:32
listeners of this podcast, might
13:37
have heard me say more often,
13:37
you spend about 30% of your life
13:42
working. So make sure you got
13:42
you have a job that you really
13:46
enjoy. Yet, there are so many
13:46
people who are actively
13:49
disengaged with their work. And
13:49
I felt like that's, that's a
13:53
sucky percentage. Like, I want
13:53
to make some form of a dent,
13:59
even if it's in slightest way to
13:59
help people improve their work
14:03
situation. And for me scrum was
14:03
that, that way that felt so
14:09
natural, so common sensical. I
14:09
felt maybe this would be the
14:13
path for me, let's just start
14:13
exploring it. And I indeed hit
14:17
my ID, my application form. It
14:17
took me two hours to fill the
14:22
entire thing in with all the
14:22
information that I could find
14:25
about my experience myself,
14:25
whatever. What have you. And
14:31
then a couple of weeks later, I
14:31
got the email from Daphne
14:33
saying, Hey, can we talk and
14:33
Daphne Harris, by the way is the
14:37
person in charge of the entire
14:37
PSD process? She is a wonderful
14:41
person shout out to Daphne. She
14:41
took
14:45
No one dare tell us any
14:45
difference. She is a wonderful
14:49
lady.
14:49
Yes, she is tough,
14:49
but fair. She always feels to me
14:56
like the mom of the entire team.
15:01
Yeah, I think so I
15:01
think in a very positive,
15:03
supportive, she's very servant
15:03
leadership and definitely a way
15:08
I can still remember my first
15:08
interview with her, you know, as
15:10
you said, you filled in the
15:10
form. And the advice I always
15:14
give people about that form
15:14
because I like you spent a lot
15:16
of time fitting in. It's an
15:16
invitation to a conversation,
15:21
rather than a formal application
15:21
form. However, at the bottom,
15:24
there's a question, you know, do
15:24
you have a blog? Yeah, I put my
15:28
blog link in and in the
15:28
interview, she said, or in the
15:30
conversation, I should say, she
15:30
said, I've read your blog posts
15:33
Ryan. And at that point, I went,
15:33
Oh my God, what did I say how
15:37
did I write but as Sander said,
15:37
Daphne is a very fair, very
15:44
logical, very kind lady. And she
15:44
just wants a conversation to
15:48
unpick your your theory, your
15:48
ethos around professional Scrum.
15:53
And I really enjoyed that first
15:53
interview, and it really made me
15:55
want to continue it never felt
15:55
like it was hard. I think the
15:59
best interview sometimes just a
15:59
conversation and are just easy.
16:03
What is
16:03
it that that you
16:03
remember most about what is the
16:07
next steps? Let's let's put it
16:07
like that. You You mentioned
16:09
that about your blog. But
16:09
there's more to scramble the
16:13
dork especially Daphne's not
16:13
just looking for your your
16:18
ability to convey the scrum
16:18
framework and to get message and
16:22
how to get that across and how
16:22
to help students. There's more
16:25
to it like they're looking for
16:25
the right personality. How did
16:28
you feel that went down? For
16:28
instance, in your conversation
16:32
with Daphne?
16:36
I think it was something that was being assessed passively. I write a
16:37
lot on LinkedIn. And I just call
16:42
it that don't be a dick
16:42
syndrome. And do you know what I
16:47
think that that's always my when
16:47
I interview people, that's my
16:51
measure of thumb. I care less
16:51
about skill set, and I came care
16:55
more about Will you fit in with
16:55
the community that we've got.
17:01
Because like, I like a good
17:01
scrum team, right heroes don't
17:04
always fit. They might be
17:04
amazing at their scrum
17:09
knowledge, but you need to be a
17:09
rounded person, whether it's
17:13
your pedagogy, an ability to
17:13
train your knowledge of Scrum
17:16
and your mastery living the
17:16
scrum values, your consultancy
17:18
your concision, your ability to
17:18
tell a story. It, it makes a
17:23
trainer, a whole set puzzle.
17:28
Couldn't agree more?
17:28
How long did it take you to get
17:32
from that interview to the next
17:32
step.
17:37
So I guess I don't
17:37
know if you found the same
17:40
sander. But because I applied
17:40
during COVID. The typical
17:45
process that's written on
17:45
scrum.org was very out of sync
17:48
for me, because there was more
17:48
weight. So for those people
17:50
listening, one of the stages is,
17:50
So you first have to pass your
17:54
PSM one at 95%, then you submit
17:54
an application form. And
17:58
following on from that you
17:58
attend the TGT, which is the
18:03
train the trainer. So it's an
18:03
opportunity to attend the class
18:06
two days normal class with
18:06
public students and one day for
18:08
trainers. But because usually
18:08
they were physical, and we just
18:14
gone virtual, there was a bit of
18:14
a delay. So during that time,
18:17
I've actually done the PSM two,
18:17
which you have to pass 85%
18:21
Assuming you're applying for the
18:21
PSM route trainer. And then I
18:26
also had managed to do the PSM
18:26
three, which I needed to pass it
18:29
90% So how long did it take me?
18:29
I did my to it was a year. So
18:39
Feb vi applied in February 2020.
18:39
I did my TTC I think in February
18:44
20. No, it wasn't it was April
18:44
21. So a year in two months it
18:50
took me and then once I'd done
18:50
the TGT it was okay, Ryan,
18:56
you've done your PSM three,
18:56
there's nothing holding us back.
18:58
Let's book a peer review in for
18:58
two months later. And although
19:02
and then. Yeah, I mean, it was
19:02
it was it was a whirlwind. It
19:06
was very much a lot of waiting.
19:06
But like I said it was that
19:09
journey. I'm glad that there was
19:09
an invitation to the Slack
19:13
community. So it's not something
19:13
necessarily that's talked about
19:16
publicly. However, there is a
19:16
candidate community on slack for
19:19
people to ask questions anyone
19:19
coming through. It contains all
19:23
of our most of the professional
19:23
scrum trainers. Some are more
19:26
active than others. And that's
19:26
probably fair to say. We have
19:30
some great people in that
19:30
community as professional scrum
19:33
trainers trying to help people
19:33
out. But it's a place to ask
19:36
questions prep for PSM three.
19:36
Just talk about being a trainer.
19:41
There's also candidate calls
19:41
every once a month because the
19:45
first try first Monday of the
19:45
month. And I think what Daphne
19:50
really tries to do and does it
19:50
very effectively is create a
19:52
community of candidates, even
19:52
though you're not necessarily in
19:56
the professional scrum trainer
19:56
community. You almost are
20:01
because you're a candidate,
20:01
right that the community is, you
20:05
know, encompasses the candidates
20:05
too. I think
20:08
it's kind of looking
20:08
through the window of the PST
20:10
house. Like you're almost not
20:10
able to get in.
20:17
Yeah, mate, say it's
20:17
like trying to get into a bar,
20:19
but you're not 18 just yet.
20:19
Exactly. But you know, sometimes
20:26
the old boys will come out and
20:26
offer you a drink. And we'll
20:29
take you in and talk to you. And
20:29
I felt very much like that. It
20:32
was. It's a great welcoming
20:32
community. And I don't want
20:35
anyone to be put off by thinking
20:35
that it's not for them. As long
20:40
as you meet the criteria.
20:42
You have the right
20:42
mentality, exactly. You can
20:45
always try. I think it's the
20:45
end. If
20:48
you're not sure. Talk to a trainer, talk to people. I mean, I'm always open
20:50
for people to connect. I don't
20:53
know about you, sander. But if you ever want to chat about being one, just drop us a
20:55
LinkedIn message. And we'll
20:58
always have a chat with
20:59
LinkedIn indeed, or
20:59
join the mastering agility
21:01
discord, we're both there, you
21:01
can reach out to us and we'll
21:06
we'll answer everything. Going
21:06
back to the the interview with
21:12
Daphne, what came out of that,
21:12
for me personally, was that I
21:16
needed more experienced because
21:16
I was kind of still kind of
21:18
fresh. And I initially thought,
21:18
Hey, is it going to be I was
21:22
hoping that it wouldn't be a
21:22
hard criteria to have at least
21:27
four years of experience.
21:27
Unfortunately, I didn't meet
21:30
that criteria, criteria. I had
21:30
roughly three years and then so
21:36
that out of that came, please go
21:36
back into the wild, you have the
21:41
right personality, we think you
21:41
would be a great fit. But you
21:44
just need that bit. That bit
21:44
more of experience, and why. And
21:51
initially, it was kinda kinda
21:51
annoyed by that, of course,
21:53
because you hope you can
21:53
advancing, you can do on the fly
21:57
and really fast and go through
21:57
the process just as fast as you
21:59
did. But they're really looking
21:59
for quality stuff. So this is
22:04
one of those steps, even though
22:04
it seems it feels a little bit
22:08
arbitrary to have, okay, this is
22:08
absolutely for years. But as
22:11
making sure that everyone has
22:11
significant experience, taking
22:14
those war stories into the
22:14
training, itself, making that
22:20
much more lively, as well as
22:20
able to connect the actual
22:24
theory to the practice. And then
22:24
we were just discussing this
22:27
before this recording, you have
22:27
to be a consultant, or scrum
22:31
master or whatever, you have to
22:31
be in the field to be able to
22:36
actually build a sufficiently
22:36
sufficient training with enough
22:41
body to it. I know so many
22:41
trainers from other courses from
22:46
other frameworks, from other
22:46
organizations that really own
22:51
the theory, yet haven't ever
22:51
been into the field itself. So
22:56
it makes it very hard to put a
22:56
substantial amount of practical
23:01
examples of those war stories,
23:01
if you will, to sustain the
23:06
theory.
23:07
And I think that's a
23:07
really important point. Because
23:11
when you're in a professional
23:11
scrum class, the majority of
23:15
questions are not can you
23:15
explain to me what a daily Scrum
23:18
is? It's, I have this problem
23:18
with my daily scrum, how have
23:23
you tried to solve it, they are
23:23
about the scenario based
23:26
questions, people would like you
23:26
to help them to fix it. And
23:30
whilst we're not consulting in
23:30
the class, necessarily, there
23:33
are opportunities for us to
23:33
share good practices that people
23:36
might want to take away. And I
23:36
think unless you've been there
23:38
lived it. And you know what, I
23:38
had this guy called John the
23:42
other day in a daily Scrum and
23:42
he was being dick. And this is
23:45
how we approached it. Unless
23:45
you've been there and lived it.
23:48
You cannot share those stories,
23:48
because they're just not true.
23:52
Did you ever have
23:52
had a class teach a class where
23:56
there hasn't been anyone? Who
23:56
asked? Could you tell me how
24:00
this works in practice? How did
24:00
you make this work?
24:05
Never. Right. One of
24:05
the first things that we always
24:09
do is, you know, form a parking
24:09
lot of questions. What questions
24:12
Have you come to this class
24:12
with? And I would go so far as
24:15
to say, I've never even got past
24:15
a parking lot without someone
24:18
trying to say, how would you do
24:18
this? How would you how do you
24:21
improve sprint retrospectives? I
24:21
can't get stakeholders to my
24:25
sprint reviews. How would you do
24:25
it? That's why people come to a
24:30
professional scrum trainer to
24:30
get trained Exactly. Because you
24:33
can absolutely train yourself
24:33
the PSM one, you can read the
24:36
scrum guide, you can learn the
24:36
theory. But I think and I guess
24:39
this is also a bit arrogant, but
24:39
the value that we bring to our
24:42
training is those four years of
24:42
experience minimum and the war
24:46
stories that we can help you to understand.
24:48
Well, yeah, I was
24:48
teaching a PSM class last week,
24:51
and there was there was a person
24:51
who asked you shouldn't really
24:57
do this course or cutting just
24:57
go for The exam well, anyone can
25:02
go for the exam. I mean, you can
25:02
do that with with homeschooling,
25:05
you can do that with studying in
25:05
your own time. The value in
25:09
training is indeed those war
25:09
stories, connecting also with
25:14
peers with people who are in the
25:14
same situation who have the same
25:18
kind of questions. But also in
25:18
the getting, it's not consulting
25:22
itself. But you can ask the
25:22
questions that you have that you
25:25
encounter, in your own practice,
25:25
experience, your own practice,
25:29
environment, there are so many
25:29
people who are stuck with okay,
25:33
like, like the example with the
25:33
daily scrum that you and Brian,
25:36
we're stuck doing this? How
25:36
should I solve that? What do you
25:40
think it's engaging, getting
25:40
those answers to your practice
25:44
situation as well, and not just
25:44
passing the exam? I think, yeah,
25:49
passing the exam should be only
25:49
maybe five to 10% of it.
25:54
And I would argue
25:54
that actually until you've been
25:57
passing the PSM one is very much
25:57
about the theory. You know, you
26:00
get professional scrum master
26:00
one certification. But what
26:04
makes you a true Scrum Master is
26:04
having practiced it and
26:08
experienced it. And the value of
26:08
a class, something we do in the
26:11
PSM two class, is we almost have
26:11
consultancy time at the end of
26:15
the class. So what problems
26:15
would you like to bring to these
26:18
eight or nine consultants here,
26:18
forming those connections? I
26:23
don't know about you, sander. I
26:23
often feel quite alone as a
26:27
scrum master when I'm working in
26:27
an organization, because there's
26:29
not many people are there aren't
26:29
that many Scrum Masters in my
26:33
organization. So I feel almost
26:33
quite alone. I don't have a big
26:38
community of practice that maybe
26:38
some of the developers do. So
26:41
having a training where I can
26:41
talk to people who are enthused
26:44
about Scrum. I just love it. And
26:44
that's why I like being in the
26:47
trainer community as well.
26:49
I'm in a different
26:49
situation because I worked for
26:52
Zevia large consultancy firm
26:52
with people who are absolutely
26:55
passionate about Scrum about
26:55
agility, and not just Scrum,
27:00
anything else, any other
27:00
framework as well. So I have
27:03
really no spirits like Laos,
27:03
Bournemouth. Evaline those
27:08
little bins for your money, you
27:08
name them. Yes, a housing. I
27:12
have people and that's this
27:12
that's relating back to the to
27:16
the imposter syndrome as well.
27:16
These are people that have
27:19
always highly regarded like
27:19
these are to me are absolutely
27:24
top of the bill. And now I can
27:24
work with them. And that to me
27:27
creates so much energy, my work.
27:27
I really love that.
27:32
It's interesting. You mentioned those names because as you will know there's
27:33
a face to face for professional
27:37
scrum trainers coming up in
27:37
Amsterdam at the end of March
27:40
with recording this on the 10th
27:40
of March. And I'm going there
27:43
and I've 30 people invited and
27:43
the names that Sander has just
27:47
mentioned are all going to be
27:47
there these are it's not so far
27:50
to say idols right, you see the
27:50
likes of Gunther verheyen going,
27:54
and I'm just thinking I'm going
27:54
to be in the same room as these
27:58
peoples. How can you not feel
27:58
impostor syndrome? I can look my
28:03
direct eyeline. I've got a book
28:03
123 books by gunfire I've got
28:08
books by Ralph Jaco and Don
28:08
McGreal. I've got there's just
28:13
books and books of these people
28:13
who are going to be present in
28:15
the same room and it's going to
28:15
be amazing Exactly. Speaking
28:18
of Gunther by the
28:18
way, he has been a massive part
28:21
in keeping the energy in my my
28:21
my PSD rotten journey as well.
28:26
Because in the beginning, when I
28:26
just had the discussion with
28:29
Daphne, I was like, Okay, I need
28:29
to advance so I started looking
28:35
into the BCM two class at that
28:35
point. It just got sold by buddy
28:41
buddy over him and QC advisor
28:41
Scrum, the Dorcas, PSM three, or
28:45
PSM two, was completely new. The
28:45
PSM two course is something that
28:49
those guys completely created
28:49
and was so good the scrum the
28:52
org decided to incorporate it.
28:52
So we reached out to them, but
28:56
also reached out to goon Devine
28:56
on LinkedIn just slapping him a
29:00
message and said, I will I want
29:00
to start this I really want to
29:04
do this good. In a good way. Do
29:04
you have some advice for me? And
29:09
then he said, within a couple of
29:09
minutes, he replied to me and
29:13
said, Come to Antwerp. Let's go
29:13
for lunch. And we'll talk
29:18
through I was like what? Like, I
29:18
can just mentioned there kind of
29:24
idols and I definitely felt like
29:24
that. I rarely feel starstruck
29:30
but that at that point it was
29:30
like this is happening.
29:37
Yeah, and they say
29:37
never meet your idols but
29:40
actually with I like to say that
29:40
pretty much all professional
29:43
scrum trainers are just lovely
29:44
PJs, and really good
29:44
time was going through and we
29:47
sat down for a couple of hours,
29:47
which is way more than I
29:51
initially thought and he was so
29:51
down to earth. Such a nice dude.
29:55
And he helped me and He gave me
29:55
really good tips. Good feedback.
30:00
and things that helped me
30:00
throughout the entire to
30:04
throughout the entire journey.
30:04
Also massive shout out to you
30:09
again, I read a blog on, on my
30:09
journey of becoming a PSD. And I
30:13
think this is one of the main
30:13
experience that will always
30:17
stuck will be stuck in my mind
30:17
looking back in this entire
30:23
journey, but indeed, like you
30:23
said, everyone, or most of them,
30:27
at least, are open to anything
30:27
open to any discussion, to
30:33
feedback to helping you for it,
30:33
because that's what really makes
30:37
the PSD community stand out to
30:37
me is anyone's willingness to
30:42
help and to help you improve to,
30:42
to to sit down together, whether
30:45
that's live or through zoom, or
30:45
Riverside, like we're recording
30:51
now. But does just that down to
30:51
earn this. And they're almost
30:57
like, regular people.
31:01
Just almost, I was
31:01
having a conversation with
31:03
someone on Reddit, about two
31:03
days ago, and they had a
31:06
question about something Ralph
31:06
had included in the professional
31:08
product owner book. They said,
31:08
what, what does everyone think
31:11
of this? And I said, Why don't
31:11
you just message him and ask?
31:15
Exactly. You know, these people
31:15
want to talk about their theory
31:19
in their learning. And I'm
31:19
certainly the same, right? If
31:21
you ever read anything of mine,
31:21
just ask, right? I'm certainly
31:25
not saying it's right. Let's
31:25
just have a conversation. Yeah,
31:29
it's, we all love talking about
31:29
Scrum. We geek out about Scrum.
31:33
Is that right? It's under
31:34
way too much.
31:34
Sometimes I feel there's nothing
31:39
else existing in my life at this
31:39
point, and then scrub. But
31:43
that's, that's, that's the
31:43
beauty of it as well, I really,
31:46
really enjoy talking about it,
31:46
working on it, draining it
31:50
writing, grading podcasts like
31:50
this, I really enjoy it. And
31:55
that's also a reflection of
31:55
generosity, community, people
31:57
are just really passionate. I
31:57
think that's the passion is
32:02
what's going to help you go
32:02
through the process.
32:06
I think that's an important thing to add, because the rest of the community want
32:08
you to succeed as well. So the
32:11
final step being a peer review,
32:11
a lot of people think it's quite
32:15
onerous. And it absolutely is
32:15
being effectively interviewed by
32:19
five of your peers, five other
32:19
professional scrum trainers,
32:22
where you take the opportunity
32:22
to teach them something where
32:25
they pretend to be students. And
32:25
then when they try and ask you
32:28
some tricky questions. Again, as
32:28
students, they still want you to
32:32
succeed, nothing is ever
32:32
designed to make you fail. You
32:37
move forward in the process. And
32:37
if you struggle, a hurdle, you
32:40
get feedback and feedback and
32:40
feedback until you overcome the
32:44
hurdle. And that's something I
32:44
heard even in my peer review, it
32:47
didn't go well. I interestingly,
32:47
rewatched the video of my peer
32:51
review yesterday, oh, it was
32:51
cringy. But it was a learning
32:57
opportunity where people were
32:57
giving feedback and saying, Hey,
33:00
why don't you answer a question
33:00
that way? You know, it was
33:02
great.
33:04
Speaking of, of
33:04
overcoming obstacles, the first
33:09
obstacle just for people to have
33:09
and just a general overview of
33:13
how, how these steps are formed.
33:13
I mentioned already the 40 years
33:17
of experience, you got to pass
33:17
the PSM one and 95 95%. B isn't
33:24
to is not a specific requirement
33:24
on any level, just you just got
33:27
to pass it. But then, the
33:27
biggest obstacle for me the
33:31
biggest frustration point ever,
33:31
in my entire journey, the PSM
33:36
three that felt like an absolute
33:36
mountain ride 90% was the
33:43
benchmark took it five freakin
33:43
times and only passed at 9.6
33:54
It's worth saying
33:54
that you still pass 85 is just
33:56
that the so Sander passed
33:56
multiple times to new I think
34:00
I'm
34:00
record holder of PSM
34:00
three at this point.
34:04
But yeah, he's 90%
34:04
required to become a trainer. So
34:07
as Sander said, it's a mountain
34:07
but it's a mountain that you
34:10
know that everyone training
34:10
professional scrum has claimed.
34:13
So it is validation of a
34:13
trainer. And lots of people who
34:17
see taking professional scrum
34:17
master three, they say is it
34:20
worth it? And I say Do you know
34:20
what? Yeah, if you want to
34:23
validate your practice, or if
34:23
you want to become a trainer,
34:25
but honestly don't do it to show
34:25
off or just just to get you a
34:30
job. It won't do that. You know,
34:30
it's just for trainer
34:35
validation. And for kudos
34:35
really?
34:37
Well, some some
34:37
organizations do require you to
34:41
have a certain level of PSM
34:41
knowledge or certificate. So in
34:44
that sense, I do understand if
34:44
people are looking to get it for
34:48
job security or whatever to get
34:48
more out of a job. But indeed,
34:53
it's more of the validation or
34:53
the looking into your ability to
34:59
create a career crisp and
34:59
concise answer to the questions
35:03
being thrown at you. And for
35:03
those who are not familiar with
35:06
how this exam looks like, there,
35:06
let's say 3436 questions out of
35:13
those 95%. So let's say 30 to 34
35:13
are open ended, essay based
35:20
scanning questions. And the
35:20
other ones, the remaining two to
35:23
four are multiple choice, which
35:23
are also hard. But the rest is
35:28
open ended essay based, you have
35:28
not these days, it was two and a
35:32
half hours time box. When I
35:32
started doing this, it was two
35:35
hours. So I had to slam my
35:35
keyboard really fast. But it's
35:41
really looking into Do you know,
35:41
your skill? Do you know your
35:44
Scrum? Do you know how to put it
35:44
into a short and concise
35:49
possible way to convey it? What
35:49
the scrum guide says, as well as
35:54
a little bit of experience story
35:54
without making it too fuzzy? It
35:59
took me five times. And the
35:59
horrible part is if you take it
36:03
twice, or you don't make the 90%
36:03
twice, you have to wait for half
36:08
a year to take the next attempt.
36:08
So there again, was a massive
36:12
delay. At this point, I feel
36:12
where a lot of people give up.
36:19
How do you feel? What's your experience? Right?
36:23
I guess I was lucky.
36:23
With the PSM three, the the mic
36:28
drops, being concise. I had a
36:28
lot of prep with my mentor on
36:32
the path, Shaheen, he's a PST.
36:32
And he said just design mic drop
36:37
answers, right? You can't say
36:37
everything. But if you get your
36:39
boss in an elevator, and they
36:39
asked you a question about the
36:42
daily scrum, what's your one two
36:42
sentence answer for that. And I
36:46
did that for all key concepts
36:46
that I that I could think of for
36:50
Scrum. And so when I was in the
36:50
in the assessment, I almost had
36:54
some leading sentences to
36:54
answer. It's changed a bit now
36:57
because it's much more give
36:57
experiences and tell us how
37:01
you've experienced this in real
37:01
life. Which also is a reason for
37:06
the time box extending BS I was
37:06
lucky to pass it first time 85
37:11
Which wasn't enough. And then
37:11
the second time, I was lucky to
37:14
beat the 90%. But you're right
37:14
it, it can be disheartening.
37:20
Because it's three to four,
37:20
maybe five weeks before you get
37:23
an answer, get your result back,
37:23
because it's graded by a real
37:26
person. And then to see that you
37:26
didn't quite meet the mark. And
37:32
hey, let's not forget, it's
37:32
potentially a $500 investment
37:35
per goes,
37:36
depending on whether
37:36
you took the class or not.
37:39
Because if you took the PSM two,
37:39
you get 40% discount.
37:43
Hmm, absolutely. And
37:43
I think sometimes when people
37:49
see that, that they maybe didn't
37:49
make it, they feel like they
37:52
aren't good enough. And that's
37:52
not true. But I feel almost
37:57
wrong talking about that. That's
37:57
probably something you should
38:00
talk about Sunday, because I
38:00
hope you never thought that you
38:03
weren't good enough.
38:04
Um, I can't really
38:04
remember To be honest, whether I
38:09
ever had that thought in at
38:09
certain points it did, took me a
38:14
little while to re gather my not
38:14
necessarily the drive or the
38:21
motivation to take this mountain
38:21
again. And that both that as
38:26
well as the half your time work
38:26
before it could have another go.
38:32
But with the whole COVID
38:32
situation coming in, it took me
38:35
a while to take that. Even
38:35
though I knew I had the
38:39
knowledge because I in all
38:39
arrogance, when I had the first
38:44
conversation with Daphne, and
38:44
she told me, you need another
38:48
year of experience. The first
38:48
thing that came to my mind was,
38:54
I'll show him I'll take the PSM
38:54
three, and I'll show you that I
38:56
can do this absolute arrogance,
38:56
of course, but I did make the
39:01
85%. So that was cheerful, I
39:01
felt good. This should be good.
39:06
This should be fine. I can do
39:06
this. I could get the 90% I
39:09
think it was 95 of the time.
39:09
They trended down a bit. But the
39:16
level between 85 and 90% is
39:16
actually being good in answering
39:23
questions and being great in
39:23
answering those mic drop kinda
39:26
level of the questions.
39:26
Improving myself to that level
39:32
took me quite a while. And I
39:32
think that's that's the main
39:36
purpose of this entire journey,
39:36
especially with coming through
39:40
that stage of PSM three, as well
39:40
as a peer review is not about
39:43
validating your knowledge. The
39:43
fact that you're taking this,
39:47
especially to peer review,
39:47
you've proven to own that
39:50
knowledge. This is about
39:50
improving your ability to be
39:54
concise, to be crisp to give
39:54
those mic drop answers and then
39:59
to convey that message in a good
39:59
clear way.
40:04
Yeah. And let you
40:04
say when they dropped it from 95
40:08
to 90, they actually made the
40:08
test harder. Which is the reason
40:11
why they dropped the percentage
40:11
a bit. But as Sander says, The
40:16
Yeah, the ability to make things
40:16
more concise. You know if to
40:21
give people an example. And this
40:21
isn't this isn't, you know,
40:24
giving away a question. But
40:24
let's say a topic came up, they
40:26
said, could you explain the
40:26
purpose of the daily scrum? Most
40:30
trainers? Anybody knowledgeable,
40:30
knowledgeable about Scrum could
40:34
probably talk for five minutes
40:34
about that. You don't have that
40:37
time. You know, so I can still
40:37
remember the sentence I had in
40:41
my head, you know, what's the
40:41
theory, the purpose of the daily
40:43
scrum was to it is a daily
40:43
opportunity to inspect and adapt
40:49
the progress made against the
40:49
sprint backlog for the previous
40:53
24 hours to make a plan for the
40:53
next 24 hours, to make it more
40:58
likely that the sprint goal will
40:58
be met. It's about two or three
41:01
bullet points in their max 50
41:01
words. And yeah, could I talk
41:05
about loads of things like
41:05
impediments, the fact that the
41:07
scrum master and the product
41:07
owner only speak if they're,
41:11
they're performing as a
41:11
developer? Yeah, I could have
41:14
that you can't say everything.
41:14
And that was what that was the
41:18
mentality. And the mindset I had
41:18
to put aside, when taking the
41:21
PSM three, you are not being
41:21
asked to tell them everything,
41:25
you
41:25
may have those five
41:25
minutes to give a five minute
41:28
answer dope or five minute
41:28
answer. But you got to keep in
41:31
mind that the other person who's
41:31
reviewing this also is going to
41:34
be reading for five minutes. He
41:34
doesn't want to read for five
41:37
minutes. He wants to have the
41:37
slam dunk immediately. He wants
41:41
to have this answer just in the
41:41
first few lines with maybe a
41:45
little bit of clarification. So
41:45
you, you do have the time on the
41:50
clock, but not in the answer.
41:53
Yep, yeah, three to
41:53
five minutes per question. It
41:55
was for me when it was two hours
41:55
by that time boxes, I guess,
41:59
stretched a little bit. But bear
41:59
in mind, some questions are
42:02
going to be easier than others.
42:02
The phrase that Daphne always
42:05
used is don't talk yourself out
42:05
of a good short answer. Some
42:10
questions I can still remember
42:10
one particular question that's
42:13
etched into my brain took me
42:13
about eight to 10 minutes to
42:16
answer and that's okay. Because
42:16
some questions have multiple sub
42:20
questions. But some of them are
42:20
just super simple. Just move on.
42:24
Exactly. Get it done. And then
42:24
once you've done it, Pay Review.
42:29
And then you're in the community
42:29
Exactly.
42:31
To me, I felt so I
42:31
first started PSM three, my
42:34
chronological order was a bit
42:34
skewed. But I got I went to the
42:39
TT then back in 2019, and then
42:39
went to the to the scrum Dorg
42:44
office in Burlington. This is
42:44
out of everything, what I made
42:49
in my head as being the most
42:49
daunting thing that I would ever
42:53
do when I went there. So I live
42:53
in the Netherlands, I had to fly
42:57
out to different times, I felt I
42:57
had to be on top of my game be
43:02
absolutely focused, I had to do
43:02
everything right. So in the
43:05
first few days, they checked
43:05
into the check whether you're
43:08
able to put yourself in the
43:08
chair of a student and help
43:12
those students learn and engage
43:12
rather than giving them the
43:18
answer and being the teacher.
43:18
The fact that you're there
43:21
already proves that you're you
43:21
probably know more than the
43:25
students in the PSM three PSM
43:25
one class, when it comes to the
43:28
basis of Scrum. They're not
43:28
looking for you to be able to
43:33
answer those kinds of questions,
43:33
or help provide the students
43:37
with the actual answer. It's
43:37
more about helping being able to
43:40
put yourself in the mindset of a
43:40
student followed, as you already
43:45
mentioned, by the date
43:45
specifically where they hone in
43:47
on your teaching skills. I made
43:47
this for some reason. Like if
43:54
I'm not gonna say this fantasy
43:54
realm of this is, this is the
44:00
what is it? Right, I completely
44:00
lost the word, the font of the
44:05
finales of American football.
44:08
I cannot forget what
44:08
do they call it? Touchdown. Oh,
44:11
no,
44:11
I mean in the actual
44:11
finales This is such a you're
44:18
the soup the soup. Yes, thank
44:19
you very much the
44:19
Super Bowl. Right? This felt to
44:22
me like the Super Bowl off the
44:22
entire journey. This is where I
44:26
got a this is where I got to
44:26
perform. Well, I got down from
44:32
that cloud. It wasn't it was a
44:32
lovely experience in my my
44:36
training was Stephanie Okrent.
44:36
Again, fantastic person. I love
44:41
her. But it's not that big of a
44:41
deal as I made it. And that's
44:48
fun to see how it can can skew
44:48
these kinds of things. Well,
44:52
I've never experienced it so I
44:52
don't know anything about there
44:56
was so much good feedback that
44:56
really helped me develop helped
45:00
me grow as a teacher. And that's
45:00
that's the thing with a train
45:03
the trainer for some reason the
45:03
name already says it. It's about
45:07
training you making you better
45:07
not about performing. This is
45:12
really that next step making you
45:12
better and preparing you for the
45:17
peer review as well. How was
45:17
that for you? How was that the
45:20
experience of the drain the drain.
45:24
So I really enjoyed
45:24
it, I'm an over prepare. So I
45:27
they don't share much about
45:27
what's involved in that third
45:31
day. I think that's important.
45:31
And I'm not going to share it
45:33
now. But anybody taking part in
45:33
it can expect to practice their
45:38
teaching and their training
45:38
skills around professional
45:41
Scrum. I don't think that's
45:41
unfair to say. But I was a
45:46
teacher for five years. In a
45:46
secondary school, I was ahead of
45:49
subject I was very used to
45:49
training and using different
45:54
styles to convey. However, even
45:54
I was, you know, we use
45:59
different skills when we're
45:59
training virtually, which I'd
46:01
never had to do. But it was a
46:01
great experience. And I think
46:05
the thing that really came
46:05
across to me, with all the
46:08
stages, as I've said before, I
46:08
didn't go into it feeling like
46:13
it was a pass fail. Or certainly
46:13
didn't leave that way. I might
46:18
have had that mentality going in
46:18
a little bit. But at the end, it
46:21
was about right let's have a
46:21
debrief with in my case, two
46:25
fantastic trainers. Pawel called
46:25
Stuart he though at the time but
46:29
also of course Judo Bosco and
46:29
definitely absolutely legend.
46:33
Yeah, there's
46:33
a good reason to
46:33
trainer in the back in the day.
46:38
Oh, just to. He does
46:38
fantastic. And Pavel likewise.
46:43
And they just sat down and they
46:43
gave feedback and it was never,
46:46
you've passed. Congratulations.
46:46
It was you've you've done enough
46:52
to move forward. You know, we're
46:52
happy in that you've met this,
46:55
this bar that doesn't really
46:55
exist. But you know, you've done
46:58
enough to persuade us that you
46:58
can move forward. And I really
47:03
enjoyed that. I got some great
47:03
feedback that I've certainly
47:05
taken forward. And yeah, it was
47:05
even if you struggle with the
47:11
TGT. It's not a Hey, get out the
47:11
program. It's let's take some of
47:16
the pieces that you were less
47:16
strong up. Let's maybe record
47:18
some videos. Let's do some code
47:18
training. Let's do more. But
47:24
it's never you have failed
47:24
believe. And I think that's
47:27
really important for me taking
47:27
the journey. Because a lot of
47:31
that cognitive load that worry
47:31
was gone.
47:34
I you were by
47:34
yourself in naturally.
47:39
I might what sorry. a worrier.
47:41
Not a warrior, but
47:41
someone who worries Oh, a
47:44
warrior.
47:47
Warrior, I wouldn't
47:47
use that word. I definitely care
47:53
about what people think of me.
47:53
And I definitely always try. Now
47:58
I would, I would stick with my
47:58
I'm an over planner. I plan to
48:01
much. I'm definitely a cynic. In
48:01
that I always think the worst.
48:07
But I also accept that that's a
48:07
reality sometimes. So I'm okay.
48:12
Living in the moment. But if I
48:12
can plan for something, I will
48:16
do
48:18
fairpoint make sense.
48:22
Also, I just don't like the word worry. Probably because it makes me feel like my
48:24
mum
48:29
she must be a lovely
48:29
lady. Yeah,
48:33
I mean, I'll be honest, she's probably not going to listen sander. But you never
48:34
know. I know I it's just yeah, I
48:41
think I think parents as well.
48:41
And I feel that now I've got two
48:43
I know you've got three Hey,
48:43
that's that's complexity at its
48:46
core, right?
48:48
Kids, by the way, now I'm gonna do naturally,
48:50
kids. You do worry
48:50
you you are concerned and you
48:55
think through different
48:55
scenarios. The reason I fight
49:00
against the word worry is
49:00
because I accept the outcome of
49:03
all those is perfectly possible.
49:03
And I'm happy with all of them.
49:07
Obviously, I'd prefer some, but
49:07
I think worrying is feeling like
49:11
you couldn't handle something.
49:11
And I don't feel like that. I
49:14
just got better over time. But
49:14
yeah, that
49:17
will continuously
49:17
evolve. I mean, you get into
49:20
different stages of life, and
49:20
then different stages of your
49:22
PTSD journey. So these things
49:22
continuously evolve. And I think
49:27
that's that's where allowance
49:27
lows, Bonomo was my, my coach
49:31
throughout those years, where
49:31
bar and belly over him told me
49:35
back in the day, like this is
49:35
something that you can ask for,
49:37
it's not actively being
49:37
promoted, but you can ask for a
49:40
coach when it comes to the PhD
49:40
journey. So Lauren's already
49:43
generously prepared me saying,
49:43
hey, 95% and this is not to put
49:48
you down but the 95% fails in
49:48
the first attempt during the
49:51
peer review. Alright, and that's
49:51
how I went into the peer review.
49:55
This is I'm not going to pass.
49:55
This is going to be for me an
49:58
opportunity to inspect and adapt
49:58
delay there and working, and
50:02
just improve. And they'll see
50:02
you again on the next attempt.
50:04
And if I don't make that, I
50:04
mean, I did five exams in PSM
50:09
three, I can take a couple of
50:09
the peer reviews as well. And
50:12
the peer reviews are, are more
50:12
enjoyable because you're not
50:15
It's not a race against the
50:15
clock is just having a nice
50:19
discussion with beers and
50:19
talking to them. And there's,
50:23
there's so different and so much
50:23
more of a nice experience rather
50:27
than the PSM three to me. How do
50:27
you feel about your PC? It's
50:33
definitely it's definitely, I think it was, it's definitely rigorous. I don't
50:35
want that to anyone listening to
50:38
think that it's easy. It's not
50:38
easy, it is tough. And it's
50:41
intentionally tough. I think
50:41
it's important that it's tough.
50:44
Because if you if you're paying
50:44
1000 pounds $1,200 for a
50:50
professional scrum class, you want to know that the person who's training you knows their
50:52
stuff, and it's been vetted and
50:54
checked. Out? Hey, man, I got
50:54
some questions that are due, you
50:59
know, what you just think? Where
50:59
did those questions from? And
51:04
but actually, sometimes you can
51:04
say, I don't know. But it's the
51:09
way you handle it. They're
51:09
trying to prepare you as a
51:11
trainer. Sometimes you said, You
51:11
know what? That's a really great
51:13
question. But it's not a
51:13
question that we answer, or is
51:17
probably relevant to the other
51:17
six people in the class, maybe
51:19
we take you to a coffee break.
51:20
And that's the thing, they don't expect you to know everything and all. It's
51:22
okay to say, I don't know. What
51:29
do you think? And then to make
51:29
absolutely give me a bit of more
51:33
of an organic conversation
51:33
rather than? And that's what a
51:37
lot of people do try to fit in
51:37
an answer. With that sub
51:42
optimal. Let's put it like that
51:42
at best. Well, you know, I don't
51:46
know. And if you know that, if
51:46
you're you're aware that you
51:49
don't know, just say I don't know.
51:52
Yes, it's better
51:52
than making it up and getting it
51:54
wrong. Exactly.
51:56
Because people will
51:56
poke through that we will have a
51:58
knack for for knowing when
51:58
you're lying. Because that's
52:01
basically what it is. Right?
52:01
You're lying that you know,
52:04
because you don't be honest. Oh,
52:04
yes. Be transparent. So I don't
52:08
know.
52:10
Yeah. The bullshit
52:10
sniffers as I call them. And
52:13
they there will be those people
52:13
and that's okay. Right? They
52:16
will they also sometimes some
52:16
some trip. Students, they want
52:20
to challenge you. And that is
52:20
their right? They've paid to
52:23
attend a class, if they want to
52:23
ask a tough question. They can
52:25
ask a tough question. They will.
52:25
And they will. And that's okay.
52:30
We are there. We're not going to
52:30
pretend we know everything. But
52:32
we will certainly give it a go
52:32
and try to give you the value
52:35
that you want from
52:36
What's the toughest
52:36
question that anyone has ever
52:38
asked you, during QA know
52:38
exactly this question. You know,
52:42
there are always those questions
52:42
that will stick to you forever.
52:46
Yeah, I will tell
52:46
you, but you do not make the
52:49
answer. And the question was,
52:49
how can the definition of Done?
52:55
Or how can a strong definition
52:55
of Done help you to produce more
52:58
increments per sprint? was a
52:58
good one? It's a great question.
53:06
And I took you know, take it on
53:06
the chin have a go at it. But
53:11
it's just one of those questions
53:11
where sometimes there isn't a
53:13
right answer.
53:14
I'm curious for
53:14
anyone who's listening in the US
53:17
who's deep into this podcast
53:17
still listening? Because we're
53:21
almost an hour in. And kudos to
53:21
you for for bearing with us. I'm
53:26
curious about your your
53:26
perspective as well. If you hear
53:28
this question, Ryan, just that
53:28
just told. Let us know your
53:32
thoughts.
53:36
Please let me know and I will use it for my next professional scrum trainer,
53:38
instruct training class.
53:43
And then you're in then you're in the community, you'll be added into Slack,
53:45
you'll be into the DPC slack
53:49
that you're going to be handled
53:49
with, with a ton of emails where
53:53
you can find information where
53:53
you can find the curriculum,
53:56
you'll be displayed on LinkedIn
53:56
as well and Twitter and those
54:00
kinds of social media. And
54:00
you'll get a I didn't know I was
54:05
with you, Ryan, but you'll get a
54:05
ton of requests and connection
54:09
requests from other people. And
54:09
then you're there. Then you made
54:13
it, you're sad to cut,
54:16
be pay your fee. You
54:16
then licensed the train the
54:20
class that you came through on
54:20
CpSm. But then once you're in
54:23
the community, you are pending
54:23
other requirements able to apply
54:26
to teach other classes. Then
54:26
you've got two types of classes.
54:29
You've got public ones that you
54:29
will see online on scrum Doc's
54:32
website, and you also have
54:32
private one. So professional
54:35
scrum trainers do not work for
54:35
scrum.org is important to put
54:38
that across we We are licensed
54:38
to train the classes we pay a
54:42
license fee to do so. But for
54:42
example, the majority of the
54:46
classes I train are private
54:46
where an organization would come
54:49
to me and say I've got 10 people
54:49
that's never advertised we don't
54:52
take people from from general
54:52
public. And yeah, that's that's
54:56
sometimes you'll see a lot of
54:56
trainers maybe on scrum.org If
54:58
you filter for someone and it
54:58
says they don't have any
55:01
classes. How can that be? Well,
55:01
a some of them are full time
55:04
consultants and don't have the
55:04
time or be they just do a lot of
55:06
their work privately. So drop
55:06
them a message if you want to
55:09
join or create one. And I'm sure
55:09
they'll get to
55:12
exactly. And there's
55:12
good to know thank you reference
55:14
it, you just quickly went
55:14
through it earlier. But going to
55:20
a face to face Trainer meeting
55:20
every year, once a year is a
55:24
requirement. Luckily, there are
55:24
virtual as well. So I ended up
55:28
whether there was the case
55:28
before COVID as well, but
55:30
they're now virtual as well.
55:30
Personally, I'm going to be
55:33
attending them one in Burlington
55:33
again in September. They're all
55:36
throughout throughout the world
55:36
to scrum The Lord does try to
55:39
accommodate for your location so
55:39
that you don't have to travel
55:42
the world specifically. You
55:42
mentioned there's one and that
55:46
there is usually an
55:46
expectation to travel. Yeah. You
55:50
mentioned there's this but we
55:50
had an Iceland this year.
55:53
Yeah, I just think
55:53
it's brilliant. Yeah. And
55:57
there's one like you mentioned
55:57
in Amsterdam, and the, the end
56:00
of the month of the end of in
56:00
two weeks from now from this and
56:04
the time of this recording,
56:04
which I couldn't attend because
56:08
it was already signed,
56:08
completely. I was full, and it
56:11
doesn't meet my client's agenda
56:11
as well. So I have the luck to
56:15
travel to the US again, which
56:15
I'm really looking forward to
56:18
especially because it has been a
56:18
couple of years that we have
56:20
been able to travel to the US,
56:20
thanks to the whole COVID
56:24
situation. So thank you face to
56:24
face.
56:29
Absolutely. Well, I
56:29
will, I will quite happily buy
56:31
you a beer. If you pick me up
56:31
from the airport. Like you said,
56:35
depending on the
56:35
time that you were going to pick
56:38
you up in the middle of the night.
56:40
Oh no, man, it's all good. It's all good. I'll buy you a beer either way.
56:43
Sounds good. Scrum,
56:43
the dog is always actively
56:48
looking for more drainers and
56:48
looking for more diversity and
56:51
more female trainers at this
56:51
point. And for that we're gonna
56:54
have Leslie Morse talking us
56:54
through and telling us more
56:57
about that. But before we do
56:57
that, Ryan, if there's any,
57:01
anything that you would like to
57:01
advise to people who are about
57:03
to start to journey or willing
57:03
to start the journey, pondering,
57:07
what would it be?
57:09
Talk to someone
57:09
who's done it. Connect with
57:14
someone create community, just
57:14
go for a virtual coffee or a
57:17
physical coffee. Depending on
57:17
where you're located. To get an
57:21
honest opinion of it. Don't let
57:21
the worries don't let it seem an
57:25
insurmountable mountain. You
57:25
know, because it's not. It is a
57:30
journey for a very good reason.
57:30
And just enjoy it.
57:34
And I'm active prove
57:34
that could take a while to to
57:37
conquer this mountain, but it
57:37
definitely can be done. Speaking
57:41
of no are familiar PSTN people
57:41
already done it? You're you're
57:47
one of those PCs? I'm one where
57:47
can people find you?
57:52
So you can find me
57:52
on LinkedIn, you can find me via
57:55
the organization I work for up
57:55
to then so up to learn dot code
57:58
at UK. I also have a link tree,
57:58
Twitter, Instagram, you name it.
58:07
I do try. The only thing I don't
58:07
do is tick tock because I'm not
58:10
I feel like I'm not young
58:10
enough. But hey, maybe maybe
58:14
maybe in future, but I'm more
58:14
than happy to chat to people if
58:18
you want. If you have training
58:18
requirements you want to know
58:20
about second class. Just reach
58:20
out and we'll we'll just arrange
58:23
a zero obligation chat just
58:23
friend different. Awesome.
58:28
Right. And thank you very much for being here and looking forward to the year and
58:29
always love our discussions.
58:32
Thank you, man.
58:33
You're welcome. Have a nice evening center.
58:36
And that's it for
58:36
this week's episode of the
58:39
mastering agility podcast. I
58:39
hope you learn how our journeys
58:43
were how this could be
58:43
applicable to you and what it
58:46
takes to become a professional
58:46
scrum trainer and join the
58:49
awesome community of Scrum.
58:49
Nador strainers. Again, I still
58:53
really like it still enjoy it. I
58:53
really enjoy providing these
58:57
courses so I'm hoping to have
58:57
you in the future classes. Well,
59:00
speaking of which, I'm teaching
59:00
classes both in Europe as well
59:04
as in the US are developing
59:04
especially to George area. So if
59:09
you want to know know more about
59:09
that and where you can join my
59:11
classes. Feel free to hit me up
59:11
on either LinkedIn. The website
59:15
is from the dork, email,
59:15
WhatsApp you name and join the
59:18
discord community. You can ask
59:18
me anything. Hope to see you
59:24
guys there.
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