Episode Transcript
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0:01
You're listening to Math and Magic, a production.
0:04
I heart radio when
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I got into banking, and I realized,
0:10
these guys every day are kind of going through the New
0:12
York Post or they're reading Time Out
0:14
or Zagas, and they need to take their clients
0:16
hot restaurants. My girlfriends at the
0:18
time worked in PR. I obviously
0:21
knew people, you know, in the nightclub and restaurant
0:23
industry because it's what young people do in New York.
0:25
And I would just book a table, and
0:27
I convinced the guys that I worked with, oh,
0:30
in order for you to get that table, I'm gonna have to go, You're
0:32
gonna have to have a girl at the table. And I hustled
0:34
my way in and it ended up being a
0:36
huge win for me because there I
0:38
was three four nights a week, out
0:41
to dinner for two and three hours
0:43
with all the people on my desk, all of their big
0:45
clients. And that's how I built relationships
0:47
and trust and really how I built my career. I'm
0:52
Bob Pittman, and welcome to Math and Magic
0:55
Stories from the Frontiers and Marketing.
0:57
As we explore the stories from marketing and busin
1:00
this one of the most important components to Greek
1:02
business decisions, is good information
1:05
garbagegen garbage owl. The term
1:07
coined by early computer programmers and
1:09
still a basic tenantive computer science applies
1:12
to our business decisions as well. Hard
1:14
to make a good decision with bad information.
1:17
Today, we have someone who lives in this world
1:19
of information and news. She's Stephanie
1:22
Rule, hosted The Eleventh Hour on MSNBC
1:25
and also senior business analysts for NBC.
1:27
Neeters a
1:32
Christmas Eve baby who fits most of the
1:34
Capricorn characteristics. Stephanie
1:37
was a child of the seventies, eighties and
1:39
early nineties. She lived and studied
1:41
abroad during much of her college, started
1:43
out in a career in finance, and even though she was a
1:46
big success on a fast track, she
1:48
jumped to media at Bloomberg Television
1:50
in two thousand and eleven. She's been a part
1:52
of NBC News since two thousand sixteen
1:55
and has never looked back. She's smart, she's
1:57
caring, and she's always in sight.
2:00
Well, Stephanie, welcome. I am
2:02
so grateful to be here and grateful to talk
2:04
to you. Before we dive in everything,
2:06
I want to warm up with you in sixty
2:08
seconds. Are you ready? Yeah, do
2:11
you prefer salty or sweet? Salty?
2:13
Early bird or night owl? Night
2:15
o? Trading floor of the TV studio
2:18
is the same room because nobody realizes in
2:21
New York or New Jersey. My
2:24
heart is in New Jersey, but
2:26
my soul is in New York. Introvert or extrovert
2:29
extrovert, Slow and steady or pedal
2:32
to the metal, Pedal to the metal,
2:34
But man, I wish I was slow and steady. Comedy
2:36
or drama? A little bit of both? Cats
2:38
or dogs. There's no question
2:41
dogs all day. Life work
2:44
balance or life work integration,
2:46
Life work integration absolutely, First
2:49
concert, Meat, childhood
2:51
Hero, My Grandmother, and
2:53
Miss Pig. Favorite news anchor from Before
2:55
your Time, Tom Broke, claw by a mile,
2:58
Favorite newspaper in New York
3:00
Time, favorite podcast, First
3:03
Computer Commodore takes before
3:06
This is the best one. Guilty pleasure,
3:09
Guilty pleasure, guilty pleasure.
3:12
Eating in bed while watching TV sounds
3:15
good. Okay, we're warmed
3:17
up. Let's jump in. I'm gonna
3:19
start with a big topic news. There
3:22
are two schools of thought today. Collect
3:24
all the relevant information about important
3:26
stories and then give the viewers, listeners
3:29
or readers all the information without
3:31
bias or twisting to any one point
3:33
of view. When Walter Isaacson
3:36
was on, he talked about in his days
3:38
at Time and CNN, he wouldn't even
3:40
vote because he was worried just by
3:42
deciding who to select,
3:45
he would have a bias and it would influence his coverage.
3:48
The other school of thought, of course, is to serve a particular
3:50
group and reflect their views and the news
3:53
tailoring it for them for their point of
3:55
view or beliefs, not necessarily biased, but covering
3:57
it from that angle. Clearly, the
4:00
ladder today gets a bigger audience and
4:02
out supported media lives on the sale of
4:04
advertising, so that's important. Where
4:07
do you come down on this and how do you see the current
4:09
state of news in the US. I
4:12
think it's sort of in the middle. I think sort
4:14
of this merely providing information
4:17
is limited and it's not necessarily
4:20
what people need from news organizations
4:22
because you can get basic
4:24
information from a lot of
4:26
places. I wish it was clearer who's
4:29
providing said basic information.
4:31
But I think there's something more than just straight
4:34
news that doesn't take you all the way
4:36
to bias, and that to me is
4:39
insightful perspective. Right, you mentioned
4:41
Walter Isaacson. If Walter Isaacson
4:43
were to come on television in conjunction
4:46
with a news story or a presidential
4:49
historian, let's say a Michael Beschloss, they're
4:51
not coming on and giving a deep bias.
4:54
They don't have deep ideology that they're
4:56
going to solve for at the end of any story.
4:59
But with they can do is give insightful,
5:02
educated perspective. And
5:04
I want that with my news. I want to
5:07
watch television where I understand,
5:09
here's the information out there, here's the
5:11
story that's happening on the other side of the world.
5:14
And then the second feet is here's
5:16
why it matters to you. Here's
5:18
what this means historically. Let's
5:21
put it in perspective, and to say
5:23
we cater to our audience, that's
5:26
different. That's not news. Right. So when I think
5:28
back to my grandparents, my grandparents
5:30
were religious listeners of someone who I know
5:32
you knew very well, Rush Limbaugh. They
5:34
loved Rush Limbach because Rush Limbaugh
5:37
was a radio personality who
5:39
shared some of their political ideology.
5:42
But they didn't turn to Rush Limbaugh to get
5:44
their news. They turned to Walter Cronkite.
5:46
Those are two different things. I think those
5:49
are two valuable things that exist
5:51
in news and entertainment and opinion,
5:54
but they should be marked what they
5:56
are and audiences should understand what
5:58
they are. I don't have have a
6:00
deep ideology, and my hope
6:03
is I want the world to get better and smarter.
6:05
I want to create content that helps people do
6:07
that. I want the world that I had
6:09
my kids to be better than the world I received.
6:12
How does social fit into all this.
6:15
I've been struck by a staff that about
6:17
fifteen percent of America is far
6:19
left or far right, but eighty
6:22
percent of the messages over social come
6:24
from the per cent. How does that
6:26
fit into a human in
6:29
the United States getting
6:31
the news and understanding it. You know, when
6:33
I really started thinking about the impact of social
6:36
during COVID, before I was
6:38
working from home, when I was sitting in a newsroom,
6:41
I felt like social was so tied
6:43
to sort of the zeitgeist of America, how people
6:46
felt, what they thought, what they were doing. And
6:49
then COVID hit and I was living in
6:51
a keeny tiny island in New Jersey,
6:54
and I was around my neighbors and small
6:56
business owners, and I realized how
6:58
keeny tiny a portion
7:01
of us are actually on social
7:03
tweeting following things, and
7:05
it got me thinking more and more how
7:07
twisted social media is and
7:10
how it does impact what we say and
7:12
how we think. And the truth is, we don't
7:14
even know who's behind half the people that are
7:16
tweeting. Let me ask you a question, Stephanie,
7:19
you just talked a little bit about the
7:21
difference between opinion and news when you're talking
7:24
about Russian Walter Cronkite
7:26
in social do you think we have an
7:28
issue of understanding
7:31
what is opinion and what is
7:33
news and what is paid for
7:35
and what's not paid for. It's
7:38
totally unclear what's sponsored
7:40
what's not sponsored. I might
7:42
send something out because I just
7:44
think it's funny or goofy, and what
7:47
if it's wrong And what if I sent that tweet
7:49
at two o'clock in the morning on a Friday and
7:51
I didn't do my research. Well, there's me, Stephanie
7:54
Rule, who's viewed hopefully as a
7:56
responsible journalist sending out nonsense.
7:59
Before so social media existed, I
8:01
had a really carry myself to a standard
8:04
as somebody is part of a news organization. And if I
8:06
was saying or doing irresponsible things, NBC
8:09
could say to me, Hey, Steph, you do that, you're
8:11
off the air. Now You've got
8:13
news quote unquote personalities
8:16
that consider themselves bigger than their news
8:18
organizations, and so they're saying and
8:21
doing wild, irresponsible things,
8:23
and their news organizations can't control
8:25
them. And so I think it's very
8:27
messy. I don't have an answer for it,
8:30
but I know it's not helpful. Well, let me ask you another
8:32
question on this. Bill Pailey, founder
8:35
and legendary head of CBS
8:37
a lot of news as sort of nonprofit
8:40
contribution. The cynics might say
8:42
he did it to keep Washington out of his business.
8:45
Others would say he did it because he felt it was his duty.
8:48
Our news organizations better if they're
8:50
part of big organization, so it's
8:52
not the whole business, but has
8:54
a little more leeway in terms of economics.
8:56
Or does it not matter? Sure in
8:59
theory, should news organizations
9:01
operate almost like a nonprofit, like a
9:03
public service. They should, But at
9:05
the end of the day, we're controlled by money, and
9:09
the most talented people,
9:11
the most valuable resources are
9:13
drawn to profit centers, not nonprofit
9:17
centers in a totally pure
9:19
world. Bill Paley's right, we
9:21
just don't live in a pure world. Anymore. Do you
9:23
think the public's view of news organizations
9:26
has changed? And how do you
9:28
think they see what you do? Of
9:31
course it has changed over time. But
9:33
I would also argue that because
9:36
there are so many news outlets, because the
9:38
barriers of entry are so much lower
9:40
today, I actually think in many
9:42
ways, the American public is better than
9:45
they've been before. Right, we keep thinking that,
9:47
like, oh, back in the day, when there was only a certain
9:49
amount of news organizations, you know, whether
9:51
it was TV news or radio news or newspapers,
9:54
weren't we all the better? I don't
9:56
know that that's the case, back when there
9:58
were such difficult called barriers
10:00
of entry. I wonder did
10:02
the whole truth ever get out back
10:05
in the day. Think about cylinders of
10:07
power, Right, you had media, you
10:09
had government, you had business, you had the church.
10:12
How could anyone break through those cylinders
10:15
of power? They couldn't. They were impenetrable.
10:18
Now, look at the state of Pennsylvania.
10:20
What was it fifteen years ago? Through tiny
10:23
social media campaigns, victims
10:25
of sexual abuse in the Catholic Church found
10:28
one another. And what did that end up doing?
10:30
Having a real impact on the archdiotis
10:33
of the state of Pennsylvania. That's huge.
10:36
Back in the day, what could someone do if something
10:38
corrupt was happening in their small town
10:41
Write a letter to their congress person. Good
10:43
luck with that. Now one
10:45
person's tiny voice can
10:47
have a huge impact because
10:50
of those social media channels, because the barriers
10:52
of entry are so much lower. That's extraordinary.
10:55
Now is that dangerous in terms of standards
10:58
and legal and best practice is in terms of
11:00
news? Absolutely, and we've got to figure that
11:02
out. Okay, let's go back in time.
11:05
Now. You grew up in New Jersey, born
11:07
in the mid seventies. Can you paint
11:09
the picture of those times that
11:12
location in your family life.
11:15
I grew up in northern New Jersey. My
11:17
dad was a mechanical engineer and my mother
11:19
was a state at home mom, and she ran
11:22
the p t A in my hometown and
11:24
the board of Education where I lived. My
11:26
mom devoted her whole life to
11:29
my sister in my my life, my success
11:32
and something I can remember from a very very
11:34
young age, how I didn't respect
11:38
and I have so much regret over it now what
11:41
my mom did for a living, which
11:44
was the most important job, being a full
11:46
time parent, and devoting herself
11:48
to my school system and improving my school system.
11:51
I viewed everything as the
11:53
person who makes the money in your house
11:56
is the boss of your house. And
11:59
I can remember a little girl driving
12:01
with my mom in the car to drop my dad
12:04
at the train station, and my mom being in
12:06
her pajamas and my dad in a passenger seat
12:08
and me sitting in the backseat. And I can remember my dad
12:11
getting on the train every day and thinking to
12:13
myself, I don't know where he's going
12:15
or what he's doing, but one day I'm
12:17
going to be the person on the train and
12:19
I'm not going to be the person in the car and my pajamas.
12:22
I mean, my mom pushed me very
12:24
hard from a young age to always have
12:26
a job, to be focused on my career, to be focused
12:29
on success. But it really wasn't until
12:32
I myself became a mom and
12:34
really struggle with all of the difficulties
12:37
of life and marriage
12:40
and parenthood and career that I
12:42
truly understand and I appreciate the
12:44
importance of parenthood, and as a working mom
12:47
myself now how to appreciate
12:49
those other mothers and fathers out there who
12:51
dedicate themselves to be full time parents
12:54
to improving school systems because I'm the
12:56
beneficiary of that. I read somewhere
12:59
that you were a serious kid that you
13:01
would rather make money babysitting on a Saturday
13:03
night than going out to parties. That an accurate
13:05
story a hundred. I mean, I
13:08
think if somebody met me out on any
13:10
Saturday night now in a wig and a costume,
13:13
and who knows what. I'm a pretty extroverted
13:15
person. I do love to party, but I've
13:17
always always been focused on making money
13:20
because it's Freedom's not greed, having
13:23
your own money. And I knew that from
13:25
when I was nine ten years old. It
13:28
gives you options. Money certainly doesn't give
13:30
you happiness, but it gives you options.
13:32
Bob, think about the industries
13:34
where you see the most abuse and the
13:37
most harassment. It's in industries
13:39
where women are backed against the wall trying
13:41
to make rent. And when I was in
13:43
the eighth grade, I met a family that I
13:45
could babysit for every Saturday night
13:48
and I could get paid fifty bucks a week. I
13:50
did the math as an eighth grader and
13:52
thought, is there a high school
13:55
party I could go to that's more fun than
13:57
fifty bucks? And the answer was no, And
13:59
I pretty much to have never been to a high school
14:01
party on a Saturday night because I always wanted
14:03
to make the fifty bucks in that time
14:05
period. What were the big issues that
14:08
you remember? I mean, what was consuming
14:10
your view of the world? Then, gosh,
14:13
when I was in high school, what was consuming my view
14:15
of the world, My social life,
14:17
my my popularity? Nonsense,
14:20
right, And now when I look at teenagers,
14:23
I think it's that times a hundred. To
14:25
be totally honest, Bob, it was the one thing that
14:28
gave me reservations about having children.
14:31
I can remember how painful it is to
14:33
be in junior high or to be in high school,
14:35
and I remember thinking, if
14:38
it's that hard to live that pain
14:40
yourself, it's going to be ten times
14:42
harder to be the parent watching a child
14:45
grow up. It's amazing to me
14:47
that from a young age, the way our society,
14:49
the way our culture works, the way our media works,
14:52
it's about being exclusionary. It's about
14:54
being popular, it's about having a best friend,
14:57
it's about being a captain of that team and everything.
15:00
How do I elbow somebody else out
15:02
to get on top? And that's
15:04
such a lonely, terrible place to
15:06
live. Wouldn't it be better to
15:09
teach our kids and live our lives, to be
15:11
part of a community and make the world around
15:13
us better. I wish that's how I thought
15:16
when I was younger. It's certainly how I
15:18
think now. Let me jump in here. Do
15:20
you think that that is more reflection
15:23
of the eighties of your time? I grew up
15:25
in the fifties and sixties, and in the fifties
15:27
and sixties there was a it
15:30
seems like much more of a social
15:32
conscience, more worried about the
15:34
world. For me, being a white
15:36
suburban girl in New Jersey. I grew up
15:39
in the eighties. You had just delivered me MTV,
15:42
So I lived in a time of a lot of pop
15:44
culture and privilege. To be totally honest, do
15:46
you think that was the first time that
15:49
pop culture really began
15:52
to influence society and that that
15:54
somehow hurt our kids being
15:57
detached from the world and not looking at
15:59
these bigger issue us or do you think this stuff
16:01
just comes in cycles. I think
16:03
this stuff comes from cycles, And I actually
16:06
think, you know, the advent of something
16:08
like MTV did a lot
16:10
for us in the fact that music connects
16:12
us and connects culture, and MTV I mean,
16:14
you know this better than I do. Also brought
16:17
things to the forefront and conversations,
16:19
whether down the road it was about wrap the boat
16:21
or really talking to people about
16:23
AIDS, or seeing people on
16:25
our TV every night that sounded
16:27
different or looked different. MTV
16:30
era really brought this idea
16:32
that being alternative wasn't
16:35
being fringe. It was just part
16:37
of the zeitgeist, part of culture. That's
16:39
what we want, right. We don't want our kids
16:42
to feel like fringe is weird or
16:44
on the edges or something that isn't part
16:47
of the mainstream. The mainstream should
16:49
include everyone, and that's actually
16:51
where we're getting now, to a more inclusive
16:54
society where we should just accept
16:56
people for who they are and where they are and where they
16:58
come from. More a Math
17:00
and Magic right after this quick break. Welcome
17:07
back to Math and Magic. Let's hear more from my
17:09
conversation with Stephanie Roll. So
17:13
you go off to college. You survived
17:16
your your high school years, you went not too
17:18
far from home in Pennsylvania. You graduated
17:21
with a degree in international business.
17:23
How did you get there and what did you think that was going
17:25
to do for your life and business? I
17:29
accidentally ended up there Bob. I went
17:32
to college. I really thought I was going to study
17:34
engineering. Not
17:36
long after being there, I realized that wasn't what I wanted
17:38
to do. As I said, my guy is a really brilliant
17:41
engineer. He worked for an engineering company
17:43
and he eventually took it over. But
17:46
when I was a little girl, I can remember being
17:48
in a car with him and
17:50
realizing he was a lousy businessman. One
17:53
of their clients needed a part. They made very
17:55
very specific positioning devices, and
17:58
I had to drive into New York City and to over
18:00
this tiny part in a Manilla envelope with my
18:02
dad. The person stayed in a hotel
18:04
for a week waiting for my dad's company to
18:06
manufacture this piece. I remember
18:08
dropping the Manilla envelope off with my dad and
18:11
we get back in the car. We're on the ride
18:13
home and I said to my dad, so what did you charge
18:15
them? He said, what are you talking about? And
18:17
he said, what do you mean what I charge him? I said, that
18:19
person came here as an emergency. They needed that
18:22
thing. How much more did you charge them
18:24
for it? And he said, we didn't
18:26
charge them anything more. For them they needed a
18:28
piece. We gave it to them and Bob.
18:30
I can remember being a little girl thinking
18:33
this guy is not very good at business. That
18:35
guy flew all the way here to pick up this piece
18:37
that they desperately needed. Why didn't he charge
18:40
them double? Triple, quadruple? And
18:42
I remember in high school thinking, my dad's
18:44
this really brilliant engineer, but I don't
18:46
think you know that to build a business. And
18:48
I think I'm a great salesman. I'm gonna go work for him one
18:51
day. So I said I'm gonna study engineering. My
18:53
dad said, you're gonna hate engineering. You will not be
18:55
a good engineering student. Do not do this. So
18:57
I go to Lehigh to study engineering. I
18:59
get there and I quickly realized, oh yeah, I'm
19:02
not going to study engineering. I'm gonna fail with it. So
19:05
I had an older sister who was graduating
19:07
from architecture school, and I said, what am I gonna
19:09
do? I mean the middle of Pennsylvania at
19:11
this frat boys school, which and she said,
19:13
go abroad. The most important thing
19:15
is life experience. Go abroad
19:18
for as long as you possibly can. So I did.
19:20
I met the dean of the International Business School,
19:22
which I didn't even know what it was, and he helped
19:25
me kind of craft a new major, and I went
19:27
and I studied in Guatemala, Kenya, and
19:29
Italy. And when I was in Italy, I wanted
19:31
to stay living in Europe, but I had no money.
19:34
So I wrote letters to Lehigh University
19:36
alumni who worked in banking, because
19:38
I knew they had banks all around the world and
19:40
a real deer whomever, can you get
19:43
me a job? Blah blah blah blah, And Mary Lynch
19:45
offered me a job in Switzerland, and
19:48
before the summer started, the group
19:50
blew up and they said, you can go
19:52
work from Mary Lynch in New York. So I came
19:54
back to New York. I worked for Mary Lynch for a summer.
19:57
I didn't even know what they did. I had
19:59
some terrible back office documentation
20:02
job. And one day early in
20:04
the summer, I had to make a delivery under the Kicks
20:06
and Country floor and I just
20:09
love energy, and I said, I don't know what
20:11
these people here do for a living, but this is what I want
20:13
to do. And I met these two guys who
20:16
were interest rate derivatives traders, and
20:18
I said, can you teach me what you do? And I
20:20
would come in before my work day started, and I
20:22
would go see them when my work day ended,
20:24
and these guys taught me about interest rate derivatives.
20:28
So I applied to go work at all these banks
20:30
for their sales and trading programs. And because
20:32
I kind of had a wacky resume having studied
20:34
all over, I got in a bunch of interviews
20:38
the night before. It's a Sunday
20:40
night in New York City. So I go to the dinner
20:42
with these two guys and these four other guys
20:44
that worked with them, like just get friends of theirs in the
20:46
industry. And so they're all like twenty
20:48
seven years old. I'm twenty. So
20:51
they all worked at banks. They interviewed lots
20:53
of undergrads, and they start talking about
20:55
the math problems. They would ask
20:58
all the candidates all these word problems, you
21:00
know, like there's two trains going down opposing
21:02
train tracks. One's going sixty miles an hour, one's going
21:04
ninety miles an hour. Wehn can the first one get to talaf?
21:07
You know, one of those which Bob, There's
21:09
no way in God's green
21:11
Earth I could ever answer any
21:14
of these questions ever in my life.
21:17
But I'm sitting at dinner half listening. They're
21:20
basically talking through all the word problems
21:22
that they do in the interviews. I walk into
21:24
my interviews that week Jacome Morgan,
21:26
Smith, Barney, Credit, Sueez, and
21:29
I literally get asked every
21:31
single question that I had heard Sunday
21:33
night, and I can't do any of the map
21:36
on the you know, you know, if you're soppos to show your work,
21:38
And I'm like, uh forty
21:40
two you know, Los
21:42
Angeles, Seattle, and they're like, yes,
21:44
yes, yeah. So I absolutely ate
21:47
the test. And the truth is I
21:49
accidentally cheated on it because I
21:51
would never have been able to solve any of the answers.
21:54
But the truth ends up being it's
21:57
kind of how I ran my career in banking anyway.
21:59
I all, so I heard this story which sort
22:01
of goes along the same characteristics
22:03
the same person that when
22:06
you were working in banking in the late nineties,
22:08
you were able to get reservations at the hot restaurants
22:11
and clubs for the senior folks,
22:13
and the only caveat was they had to bring
22:15
you along so you could again
22:17
learn from them, meet their big clients. Really
22:20
get I guess it's the new world apprenticeship.
22:23
Is that a true story? And how
22:25
did you manage to figure that out.
22:28
It's absolutely true. When
22:30
I got into banking, I had all these
22:32
thoughts like, oh, maybe I want to work in equities, Maybe
22:34
I want to do this, maybe I want to do that. And
22:37
someone said to me, go where they need you.
22:40
And one of the first rotations I had was on a corporate
22:42
bond desk I knew nothing about, and they
22:44
had had a bunch of turnover, and so I thought,
22:46
I'm gonna stick here. They're short on staff,
22:49
So I end up on this desk and I realized
22:51
these guys every day are kind of going through the
22:53
New York Post or they're reading
22:55
Time Out or zagas, and they need to take
22:57
their clients the hot restaurants, and
23:00
so I figured it out. My girlfriends at the time
23:02
worked in PR. I obviously knew
23:04
people, you know, in the nightclub and restaurant industry
23:06
because it's what young people do in New York. And
23:08
I would just book table and I
23:11
convinced the guys that I worked with, oh,
23:13
in order for you to get that table, I'm gonna have to go You're
23:15
gonna have to have a girl at the table. And I hustled
23:17
my way in and it ended up being a
23:20
huge win for me because there I was
23:22
three four nights a week out to dinner
23:24
for two and three hours with all
23:27
the people on my desk, all of their big clients.
23:29
And in any business, I think news is the same.
23:31
Every business, Bob is about
23:34
trust and relationship building, and
23:36
that's how I built relationships and trust and really
23:38
how I built my career. So let's
23:40
jump. You had a really good career in
23:43
finance, and you looked like you were making
23:46
great headway and achieving your goals.
23:48
You're a credit suee SA dout your bank, and
23:51
then you jump to journalism. So
23:54
it's time for you to give us that origin
23:56
story of how you got into journalism
23:58
and news. You know, I always
24:00
wanted to work in journalism from when I had a
24:03
Fisher Price cassette player as a
24:05
four year old making commercials
24:07
with my sister. It's what I always wanted
24:09
to do. But I think people don't really pursue
24:11
their dreams when they had a day job, and I
24:13
was lucky enough to have a day job in a
24:15
very lucrative industry in banking.
24:18
Two years into banking, I almost left to go to
24:20
journalism school though, and
24:22
a mentor of mindset, don't leave. Do
24:25
this for ten years, make your own money,
24:27
and then figure out what you want to do. And
24:30
that really was very good advice at
24:32
the time, because it's a privilege
24:34
to pursue dreams when you've got
24:36
your rent paid for. And I worked
24:39
really hard for a long time, and I saved
24:41
my own money, and I worked really hard,
24:43
and I thought, I'm gonna do this for ten years and then
24:45
I'm gonna change careers, or then I'm gonna start a family.
24:47
And ten years in I did start a family, but I wasn't
24:49
ready to change careers. But I thought about
24:52
it a lot, and I thought about TV. One
24:54
day, I was giving a speech for a nonprofit called
24:57
the White House Project, and
24:59
a woman who ran it in Tiffany Defoo. He
25:01
was talking to the board after and she said, women
25:03
and minorities always get lumped together, but if
25:05
you take the fifty most powerful black men
25:07
in the United States, they help one another
25:10
more than the fifty most powerful women. All
25:13
of you are senior in your industries. You
25:15
each need to say what you want to do next, and
25:17
somebody else in the room has to say I'm gonna get you there.
25:20
And it was my time and I said, you know, I've always wanted
25:23
to work in the media. And
25:25
there was a woman at the cable who ran human
25:28
resources for Bloomberg, and she
25:30
said, I'm going to be the one to get you there. And
25:32
a few days later I met a guy named Andy Lack who
25:34
ran Bloomberg Media, and he said, in the
25:36
new world of media, there's no more teleprompter readers.
25:39
You have to know the information, you
25:41
have to love the content, and
25:43
the audience has to want to have a relationship with you. And
25:46
I said, well, Andy, I've got one
25:49
and two better than anybody you have in this
25:51
room. And number three that
25:53
would be a risk. Very good friend of
25:55
mine is a guy named Todd Bowley and
25:58
said, you go back to them. You tell them you
26:00
will do this job for the lowest amount of
26:02
money of any person who works as the whole
26:04
company. They can give you no contracts,
26:07
so they can fire you at any time, but
26:09
they need to give you a TV show to anchor, and
26:12
they need to hire somebody to teach you how
26:14
to be on TV. That way, you're
26:16
sharing a little bit of risk and they're taking
26:18
very little brisk And Bloomberg miraculously
26:21
said, yes, it was definitely a
26:23
leap. I took a nine pay cut, and
26:25
I was scared. You know, there was a good chance I was going
26:27
to humiliate myself, Bob, like, I wasn't
26:30
just changing careers. I was changing careers
26:32
publicly, right out there
26:35
in the open. By the time I made
26:37
that career switch, I had saved
26:39
a lot of money, and so I
26:41
was taking a huge pay cut, but it wasn't that big of a
26:43
risk. And I was making a move not to
26:45
cover pop culture but to actually cover Wall
26:48
Street exactly where I came from. Or
26:50
all of the guests that Bloomberg would want to
26:52
have on TV were people that I knew for
26:54
years and years. So it's about reducing
26:57
the risk when you make a leap like that. By
26:59
the way, at Bloomberg, I will point out you
27:01
had one of your early successes. You were
27:03
one of the folks who broke the story about the London
27:05
whale. For those who don't remember, that was the JP
27:08
Morgan trader who lost about six billion
27:10
dollars. It was a trader who basically
27:12
got off sides in the market, who got so so
27:14
big and so irresponsible he blew
27:17
up a huge portion of the market, breaking
27:19
the London Whale crushed my
27:22
husband. When I was in
27:24
banking, he ran credit to ri As, a credit Swiss.
27:26
I sold credit to ri it As at Deutsche Bank. I
27:29
was at Bloomberg for about six months
27:32
when a source of mine was an old relationship
27:34
of mine, calls me and said, you need to look into
27:37
this trader. You need to look into somebody who's gotten
27:39
so big so offside that like this guy
27:41
can't get out of his trade. I come home
27:43
from work that day and I said to my husband,
27:46
do you know somebody named Bruno. It's
27:48
Phil. They call him the London Whale. And
27:51
he looked at me and he said, I can't talk
27:53
about it with you. I need I need to
27:55
call my office. And he put his sneakers
27:58
on and he went running. And it's gonna
28:00
be said that. I was like, I guess we're onto something. It
28:02
turns out my husband running
28:04
at a riveter's desk was a huge counterpart
28:07
of the London whale. So when the London Whale
28:09
blew up, it was crushing two
28:11
banks all across the street, and it was crushing
28:14
to my own husband's business. And
28:16
when the story broke, people like really
28:19
came after me, like Oh my god, that you cook the
28:21
goose for us. I can't believe you did this, Like you're one of
28:23
us. Why would you do this? And I have to
28:25
give credit to my husband who
28:27
was like, this is a story that should be told.
28:30
This is totally wrong, what's happening in the market.
28:32
You know this industry better than anybody else
28:35
covering at sepany. It would
28:37
be a huge mistake if you didn't, and you
28:39
went on the NBC Great career. Now you've
28:42
got one of the great jobs and news anchor at
28:44
the eleven o'clock news on MSNBC.
28:47
I want to sort of use some of that perspective
28:50
now and I want to share some with the folks
28:52
listening today. When you look
28:55
at business leaders today, how
28:57
do you think they use information
29:00
and what do they need? If
29:02
you ask the business leader today two,
29:05
what are some of the most important characteristics?
29:08
They would say, being an
29:10
empathetic leader, understanding
29:12
your people. You'd be hard
29:15
pressed to find a business leader today who's
29:17
got sort of the Gordon get go rule
29:20
with an iron fist, my way or the highway.
29:22
It's so much more collaborative. And
29:25
I just think sort of the evolution of our
29:27
business leaders it's fantastic as
29:30
far as information goes, it's
29:32
all completely warped right now. Bob years
29:35
ago, Coke and pepsi right,
29:38
they would battle, their marketers, would battle
29:40
their advertisements like their campaign. Now
29:43
you could come out with a campaign and
29:45
immediately an underground
29:47
group of sort of social media guerrillas
29:50
could go after that new product and crush
29:52
it moments after it launches.
29:55
And what kind of business leaders do best
29:57
in this world? The biggest problem our
30:00
business leaders have today is that we
30:02
live in a world of short termism. You could
30:04
have the most productive,
30:07
thoughtful, long term vision for your
30:09
company, but in the world
30:11
that we're living in, with activist investors
30:14
banging down your door every
30:16
other day, nobody can make long term
30:18
decisions. For business leaders, everything
30:21
is about your next quarter earnings call.
30:23
Let's move from business to the
30:25
world we live in. We talked a little about
30:27
how technology social in particular,
30:30
is changing it. We talked some about
30:32
what's good and bad about it. Any other
30:34
technology here that's on the horizon
30:36
that you think is going to have the
30:39
kind of impact that the iPhone did fifteen
30:41
years ago. I don't think it's
30:44
necessarily a specific technology,
30:46
but I do think the impact COVID
30:49
had on us working from home, telehealth,
30:52
remote education, skills based
30:55
training is going to change things.
30:57
When we look at the jobs of the future, they
31:00
are not necessarily tied to four
31:02
year degree liberal arts education, and
31:05
they're much more skills based. During
31:07
COVID, you saw a lot more companies
31:09
like Google, like sales Cource, like
31:11
IBM create more skills
31:13
programs so they can recruit workers
31:16
that don't have four year degrees, that are coming
31:18
out of high school that can get higher
31:20
paid, higher skilled jobs. That
31:23
is something I'm excited about about where we're
31:25
going, rather than the scores
31:28
of young people taking six years to
31:30
get out of community college with communications
31:32
degrees that don't align with the jobs of tomorrow.
31:36
So let's talking about jobs of tomorrow. Globalization
31:39
is not a quaint outdated notion. Now what's
31:42
happening globalization is
31:44
important. But three years ago,
31:46
if I brought up supply chain issues to you, Bob,
31:49
you'd be like, what, I'm not thinking about the supply
31:51
chain, And neither was I. And because
31:53
of COVID, you're now seeing enormous
31:56
companies like Walmart not
31:58
just say we're going to buy them American because
32:00
it's the right thing to do. More and more
32:03
companies are saying we're trying to source
32:05
from American manufacturers because
32:07
it's the more economical thing to do. We're
32:09
never going to produce things cheaper than they do in
32:12
China and places in Asia, but we're
32:14
starting to realize we need to bring more
32:16
and more manufacturing back to the United States,
32:19
and that's a good thing. Advice
32:21
time here. If you could go back
32:23
in time, give your twenty one year
32:25
old self some advice. What would that advice
32:28
be? Mind your own business. That's
32:30
simple, Yeah, not mind your
32:32
own business in a petty way. Mind
32:35
your own business, meaning focus
32:37
on yourself, work
32:39
hard on yourself, don't be hard on yourself. We
32:41
keep looking at what other people do and what
32:44
other people have and minding
32:46
their success and using
32:48
that as a marker for our own. I
32:50
remember there was once when
32:52
I worked in banking, somebody who got
32:55
a huge opportunity that
32:57
I thought I should get, and
32:59
I would dying over it, like
33:01
I was in a bathroom, saw losing my mind,
33:04
crying like you gotta be kidding me. And I went
33:06
to go see somebody who's sort of a mentor of mind
33:08
and like this is bullshit, Like I'm gonna
33:10
bury this person like I can't believe
33:13
this happened. And he said to me, somebody
33:15
else's success could probably be explained in
33:17
three ways. Either they
33:21
are a super super talent that
33:23
you don't realize and maybe you're not as good as you
33:25
think. That's category one, so you
33:27
won't help you trying to bury them. Category
33:30
too, they're hooked up. The CEO
33:32
of the company loves them, They get a customer
33:34
who worships them like they are just in
33:36
the hook up alley, and you're not in it. That category
33:38
two or category three, there are frauds,
33:40
just like you say. They bullshitted their way up.
33:42
It's never gonna work out, and they're gonna blow themselves up
33:45
in a year. So why be the person they
33:47
try to bury them along the way? Be
33:49
the good person that was minding your own business
33:51
and focus on your own success. Seems
33:54
like the slow to blame, quick to forgive
33:57
philosophy of the world has got lost
33:59
a little bit. So I'm not gonna end this without,
34:02
of course, doing something very practical
34:05
here. I'm going to use your experience in
34:07
news. If someone has a great
34:09
new product or service, they have some
34:11
new development in their business. How's
34:14
the best way for them to get news coverage? Start
34:17
telling their story themselves. Do
34:19
it on TikTok, do it on Instagram.
34:22
Start showing it. Don't do it with a PR
34:24
firm. Don't do it with the pitch. Start
34:28
showing it and I think it
34:30
will get picked up. Someone's going,
34:32
great stuff. I'm in Iowa. How can I do
34:34
that? You know how you can do it? DM
34:37
me. We're journalists. We're all looking for
34:39
ideas, and I'm not looking for one
34:41
from a PR firm. You know, we live
34:43
in an age of Shark Tank, where the
34:46
Mark Cubans of the world discover all
34:48
sorts of businesses. Tell your story.
34:50
You can do it. We end each
34:53
episode of Math and Magic the same way.
34:55
We do a shout out to the greats in the world
34:57
of analytics, and the crea
35:00
is the math people for the analytics, the
35:02
magicians, if you will, for the wildly
35:04
creative parts. And it takes both of those to have great
35:06
business, great ideas, great products.
35:09
Who is your choice for the best in
35:12
math? Someone who blows my mind, who
35:14
I think is sort of the ultimate, would be Mike
35:16
Bloomberg. Mike Bloomberg figured
35:18
out there is a product that
35:21
Wall Street means and I'm going to perfect
35:24
is one single product. I'm
35:26
not going to go outside my lane. I'm not gonna go too
35:28
broad, I'm not gonna go too big. I'm gonna
35:30
fill this hole for Wall
35:32
Street how they can communicate
35:35
and price assets. And
35:37
once I perfect this product, I'm
35:40
going to charge an enormous amount
35:42
of money for it, so I have no competition,
35:45
and I'm choosing the highest end market
35:48
where they can afford it, and I'm going to charge
35:50
them an enormous amount of money and never ever
35:52
ever give them a break. And that's what he did.
35:55
He is a brilliant risk
35:58
manager. And who in math you
36:00
don't laugh at this one. It's Harry
36:02
Styles. I didn't even know that
36:04
much about Harry Styles. And a few months
36:06
ago Harry Styles performed on The Today Show
36:09
and I brought my daughter to go see him. I
36:11
went in like, oh, he came from a boy band. He
36:14
has Mick Jagger
36:16
charisma and rock star status.
36:19
Everything about this artist is
36:21
absolute magic. The morning
36:23
I saw Harry Styles performed, that night, I
36:25
went to a dinner the Mark Benning off of Salesforce
36:28
hosted, and Matt Damon
36:30
was sitting next to me, Matt Damon, right born identity.
36:33
And I turned him and I said that I know I should
36:35
be sitting here so excited to sit next to you and blown
36:37
away, and I am. And I said, if I have to
36:40
tell you, I saw Harry Styles
36:42
performed this morning, and I've never seen
36:44
a star like this in my life. And are
36:46
you ready for what Matt Damon said to me, Bob, he
36:48
said, stay no more, he said,
36:51
I'm Matt Damon. He said, my wife has
36:53
gotten to meet celebrities do incredible
36:55
things. You know, he rattled off. He's like, you know, I know George
36:58
Clooney and Brad Pitt. We've got all these love of buy
37:00
any good And in all my years with her,
37:03
the one thing my wife has ever asked
37:05
me for in the world of celebrity and
37:07
entertainment its tickets to see
37:10
Harry Styles with my daughters tomorrow.
37:12
When his album dropped. He said, you are not
37:14
alone. So when I tell you I think
37:16
pure magic is Harry Styles, I'm
37:18
not alone. Matt dame Won agrees with me. There
37:21
you go, Mathew Magic, Mike Bloomberg
37:23
and Harry Styles. Probably the only time those
37:25
two are on the stage together Stephanie,
37:28
You've got an amazing story, You've got
37:30
wonderful insights. Thanks for sharing
37:32
it today. Thanks for having me, Bob, I love
37:34
you. Here
37:37
are a few lessons I've picked up in my conversation
37:39
with Stephanie. One new
37:41
should offer insightful perspective,
37:44
a middle ground between objectivity and bias.
37:47
As Stephanie said, the best journalism
37:49
tells the story and why
37:51
it matters. Too has proceed
37:54
at the table, whether it's writing letters to
37:56
bankers in college or insisting on going to
37:58
business dinners with their bosses. Stephanie
38:00
got where she is today because she advocated
38:03
for herself. Three. Mind
38:05
your own business. As Stephanie says, don't
38:07
compare yourself to others. Just work hard
38:10
and follow your passion. I'm
38:13
Bob Pittman. Thanks for listening. That's
38:18
it for today's episode. Thanks so much for listening
38:20
to Math and Matchic, a production of I Heart
38:22
Radio. The show is hosted by Bob Pittman.
38:24
Special thanks to Susan Ward for booking and
38:26
wrangling our wonderful talent, which is no small fees.
38:29
Marissa Brown for pulling research. Our editors
38:31
Derek Clements, Mary Dow and Ryan Murdoch.
38:33
Our producer Morgan Levoy, our executive
38:35
producer Nikki Eator and of course Gayle
38:38
Broul, Eric Angel, Noel and everyone
38:40
who helped bring this show to your ears. Until
38:43
next time,
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