For over 12 years, Jessica Wadley has been coaching, speaking to, or helping salon/spa and medical professionals build their businesses and advance their careers. Her unique ability is “to lead and energize people by using quick, intuitive alternatives to build action plans and outline career paths that reverse engineer their dreams.”
Jessica is one of the country's most innovative spa and salon industry leaders. She was a leading force behind one of the most successful medical spas, La Jolla Spa MD, where she was Chief Operating Officer for just under five years. Her innovative business leadership enabled La Jolla Spa MD to gain international notoriety while being ranked the “Top Medical Spa in America” by American Spa Magazine and nominated as one of the “Best places to work” by the San Diego Business Journal. During her tenure, the company served as a training facility for top dermatologic companies such as Allergan, Lumenis, Medicis, and Cynosure. Jessica helped this leading edge company grow from $2 Million to $11 Million in revenue in 4 years.
In part 1 of this episode we discuss a host of issues around medical spa operations and staffing. We've got some agreement and you'll want to listen to how our thoughts (and strategies) differ around commission structures for staff and internal operations and training.
Some of what we talked about in this episode.
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