This episode features a unique “hustler” that most of us have come across on our time here in Miami - the ridesharing driver from apps like Uber and Lyft. David Lowell is one of South Florida’s top Uber drivers, having amassed nearly 10,000 rides and over 5,000 5-star ratings at the time of the recording. Don’t assume that because this isn’t a typical Miami “startup” that there aren’t business lessons here - believe me, there are, and David and I touch on a handful right out of the gate. We get into the importance of “showing up” and how he’s often able to make more than other drivers with just a little more hustle. Having been a business owner himself earlier in life, he also shares advice for anyone considering a new job (including being a driver). We even get into “tech” as he shares his thoughts on Uber’s long-term pivot to self-driving cars and why he’s not concerned about it taking his job. Highlights:
1:48 - David’s approach to customer service & how little things differentiate him as a driver.
3:59 - Timeless lessons he learned from running his own businesses prior to Uber.
4:41 - Lessons in “showing up” from a ride given to two businesswomen in Brickell.
5:46 - The importance of approaching every ride with care.
6:33 - Secret lessons in making money as an Uber driver.
9:54 - Knowing your surroundings & how it translates to business success.
11:33 - How he sets goals as a driver & the importance of doing so in business.
14:48 - Lessons he’s learned as a driver that he wouldn’t have learned elsewhere.
15:55 - Some favorite stories from the road. Mentioned in this Episode: Applications:
Usurv Books:
Steve Jobs by Walter Isaacson