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Customer Success Business with Roxy Ndebumadu

Customer Success Business with Roxy Ndebumadu

Released Monday, 7th September 2020
Good episode? Give it some love!
Customer Success Business with Roxy Ndebumadu

Customer Success Business with Roxy Ndebumadu

Customer Success Business with Roxy Ndebumadu

Customer Success Business with Roxy Ndebumadu

Monday, 7th September 2020
Good episode? Give it some love!
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FULL SHOW NOTES
https://podcast.nz365guy.com/231

  • Family, career, origin and life background of Roxy Ndebumadu 
  • A discussion about Roxy's journey to Microsoft 
  • As a Customer Success Business Lead at Microsoft 
  • Talks about Roxy's goal 
  • Conversations about what storytelling means to Roxy and its importance 
  • Discusses Roxy's journey to becoming a City Councilwoman of Bowie 
  • How Roxy manages her time between being a Councilwoman from her corporate job 
  • A conversation about what Roxy is seeing when it comes to customer success 
  • The best practices around customer success in terms of sustainable uses of technology 
  • What Roxy have seen in terms of people who are successful and not successful in using technologies – what are the differences and what did they do 
  • Does Roxy focus on a specific product set within Microsoft? 
  • What is Roxy's role in encouraging success with Microsoft technologies within businesses? 
  • Projects Roxy had worked on for customers using Microsoft technologies – Use cases, Business best practices and the differences when it comes to customer's location. 
  • Roxy's involvement when it comes to the community – Federal customer, Commercial customer and Africa 
  • Talks about virtual conferences 
  • Recommendations, advice and encouragement to people in Africa who are wanting to invest in Microsoft. 


CREDITS

Music by: StockSounds Title: Energetic Upbeat Pop Summer Licensee: Cloverbase Limited

AgileXRM 
AgileXRm - The integrated BPM for Microsoft Power Platform

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

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