In this episode of ICommunicate, Yuisa Perez, senior director of human resources at the Family Health Center of Worcester, joins Mark to discuss the growing challenges around human resources and workplace culture in an era where diversity is seen as more of a necessity than ever.Segment 1: Human resources often turns out to be a thankless job, but it’s one that’s essential to developing and supporting a community within the workplace. What role does human resources play within a company? What does HR notice about the culture of our workplace that we may not be aware of?Segment 2:Now more than ever, companies are striving to make the workplace more diverse. How can a variety of backgrounds benefit the culture and productivity of a company? What are our fears around inviting a diverse workplace, and how can we address them?Segment 3: It goes without saying that diversity often presents itself as a touchy subject, where people tend to feel tense and awkward expressing their thoughts on the subject. How can we start conversations around this topic and provide a platform where people feel safe and comfortable talking about it? How do we establish a sense of belonging within a community?Segment 4: Whether or not we’re willing to admit it, people’s experiences heavily vary depending on their cultural background and ethnicity. What aspects of the workplace does the HR department look to develop that a CEO may ignore? Where does inclusivity fit into the grand scheme of our company?