In this episode, a daughter struggling financially to care for her frail elderly mother came to the Community Mediation Centre with her siblings for help, hoping to find resolution for a longstanding dispute.

Master Mediator Lela Kaur recalls how she handled this memorable case, using every bit of her 20 years of experience in settling community disputes.

Was the dispute resolved? What can you learn from a mediator who helps warring parties in such instances?

For more info:

go.gov.sg/BetterCallCMC