MIW Disruptive Podcast Episode 2020-022: Jennifer Chiang | Director of Customer Success at Yup | Author of The Startup's Guide to Customer Success

Jennifer Chiang is the Director of Customer Success at Yup Technologies, Author of The Startup's Guide to Customer Success, mental health advocate, political economist, and speaker. She is a leader who is passionate about helping companies - particularly startups - unlock the true potential of customer success through analytics, empowerment, and a truly customer-centric mindset.

Ms. Chiang also gave a talk on Customer Acquisition & Gaining Traction at Minority Innovation Weekend 2020.