Tinkering with your business is a key component to adjusting to the needs of the marketplace.  If you dial into the needs of the customer you will spot areas your business can adjust to improve the experience and be more productive.  When we think of Chic Fila today, we think of efficient high volume drive through experiences.  Did you know that the drive through was a modification to the business plan that many executives did not agree with?  Credit goes to Uncommon Influence founder Keving Harrison for this message.  You can find more at his website uncommoninfluence.com.