Automation and artificial intelligence can help healthcare organizations navigate staffing shortages while maximizing financial outcomes – if personnel are trained and skilled appropriately.

In this episode of Healthcare Insider, Susan Gurzynski-Wells, director of product management at HealthStream, discusses opportunities for AI to be leveraged in revenue cycle management, along with strategies for ensuring the workforce is prepared to use these technologies most effectively. 

She also shares critical insights about operationalizing AI in revenue cycle management, ensuring the smooth integration of new tools, and helping the next generation of professionals achieve their career aspirations.