Podcast Overview

If you’re an entrepreneur who has issues with your sales or your customer service isn’t up to par, Adam Toporek’s framework can help you retain your existing customers and make your new leads turn into regulars.

Learn how to create a customer-oriented business with you and your team.

Discover your customer’s ‘pressure points’ and build your business around your clients.

Follow Adam’s framework to give your customer the service and experience and keeping them at your doorstep.

Get 20 ways to Add More Value to your customers today, download the PDF now

Show Notes:

0:00

Adam and Grant share their thoughts on customer service, how it can be an extension of our sales arm.

3:01

Meet Adam Toporek – Founder of CTS Customer Services and the number 1 authority on customer experience

3:34

How Adam got into being the authority on customer support and growing business through servicing them outside of what they purchase

6:27

The exact framework on how to get customers that stick inside your business

Get 20 ways to Add More Value to your customers today, download the PDF now

8:55

Applying Adam’s framework into a fairly dull industry, bookkeeping, and how they can ensure their customer’s stick

30:47

Summary – The 90 second summary for how everyone can engage their customers to drive growth

Resources Mentioned:

• More Time More Profit Podcast Ep 014 – Post Purchase Funnels to Grow Customer Advocacy
• Book: Be Your Customer’s Hero – Real-World Tips & Techniques for the Service Front Lines
• Podcast: Crack the Customer Code – Learning from business leaders of ALL kinds who are innovating in many cases (and disappointing in others)

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Thank You For Tuning In!

If you have any questions, you can message us on More Time More Profit’s Facebook Page. Or you may also jump to our iTunes channel, subscribe and leave a review.

We’re also inviting you to join our Facebook group and LinkedIn group. Ask us any questions about entrepreneurship, and Adam and Grant, your business coaches, will be more than happy to assist you.

Hope you enjoyed today’s podcast!

The post Podcast Ep 058: Creating Customers That Stick with Adam Toporek appeared first on More Time More Profit: Helping Entrepreneurs and Business Owners Scale their Business.