Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is also a highly sought-after keynote speaker, a diversity, equity, and inclusion strategist, and one of the world's leading experts on listening at work. 

In this episode, Heather joins me for a conversation about mastering the art of active listening to ensure the people we interact with feel heard and valued. And we discuss why it’s the choices we make that help us develop the fortitude we need to persevere—even in uncertain times. Plus, Heather offers advice for listeners who want to get their foot in the door as successful speakers and consultants. Do not miss this episode!