The ambulatory care setting in Patient Access presents its own unique sets of challenges, demanding adaptability and a deep understanding of the intricacies involved in outpatient care.

In this episode, NAHAM Publications Committee Chair Nicole Fountain, CRCE-I, CHAM, sits down with Ernest Yates IV and Audrina Cato, CHAA, as they discuss the importance of training and development in ambulatory care settings and strategies for maintaining composure during high-pressure moments. Additionally, they share heartwarming stories of Patient Access professionals going above and beyond to help patients in need.

Tune in to learn more about the vital role of Patient Access professionals in ambulatory care, their dedication to patient well-being and valuable advice for aspiring professionals in the field.

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MUSICPodcast theme, "Pride in Each Other”

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LINKS*Episode*https://www.naham.org/page/NAHAMConnectionshttps://www.naham.org/page/ConnectionsPodcastEpisode21https://www.naham.org/page/ConnectionsPodcastEpisode19https://www.naham.org/page/ConnectionsMasteringPerformanceThroughTraininginPatientAccesshttps://www.naham.org/page/ConnectionsPatientRegistrarhttps://www.naham.org/page/ConnectionsConsiderationsforPriceTransparencyinAmbulatoryCarehttps://www.naham.org/page/ConnectionsThePowerofPresenceEmbracingtheBenefitsofBeingaHandsonLeaderhttps://www.naham.org/page/ConnectionsNavigatingHonestFeedbackStrengtheningHealthcareSystemsFromWithin

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*NAHAM Website*https://www.naham.org/ | https://www.naham.org/page/NAHAMConnections