In this episode of our Top Ten Series, NASCA TV host Ace Callwood sits down with Misty Ann Giles, Director of the Montana Department of Administration, to discuss Budget Reductions and Cost Efficiencies. Listen in as they discuss Montana’s strategy to scale back programs and how efforts to investigate enterprise-wide efficiencies has contributed to their success in helping to save taxpayer dollars. Director Giles also highlights the Red Tape Relief Task Force and emphasizes the importance of data in decision-making as Montana seeks to replicate and implement certain USDA processes and programs at the state level. Tune in to hear more valuable advice for other CAOs such as highlighting the importance of “streamlining processes and improving customer service overall.”