Navigating the Customer Experience Podcast

Navigating the Customer Experience

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

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    Podcast Details
    Started
    May 18th, 2016
    Latest Episode
    Dec 24th, 2019
    Release Period
    Weekly
    No. of Episodes
    84
    Avg. Episode Length
    34 minutes
    Explicit
    No

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