This ep we’re draining swamps and hacking mindsets – and you thought this was a podcast about improving quality… 1. QUALITY QUANDARY (Time: 01:10) Draining the Root Cause Swamp Trbovich P, Shojania KG. Root-cause analysis: swatting at mosquitoes versus draining the swamp. BMJ Quality & Safety 2017;26:350-353. https://qualitysafety.bmj.com/content/26/5/350 2. The Point (Time: 11:10) Carer Reported Outcome Measures Jeyasingam N,...
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