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Microsoft MVP Randy Chapman shares his insight into the year that was and the year to be for Microsoft.
Microsoft MVP Randy Chapman and No Jitter editor Ryan Daily explore the metaverse and whether or not it'll be the next evolution of enterprise communications and collaboration.
Microsoft MVP Randy Chapman shares his thoughts on the biggest Ignite announcements, including Teams Premium licenses, the Cisco partnership, and more.
Microsoft MVP Randy Chapman shares his thoughts on where we stand with hybrid work and the changing role of the office.
In the second part of this series, Microsoft MVP Randy Chapman explores various first- and third-party apps for your Teams environment.
In the first in a two-part series, Microsoft MVP Randy Chapman shares his insight on Teams and its platform capabilities.
Microsoft MVP Randy Chapman unpacks Teams news around E-911, Rooms, and the desktop client.
Microsoft MVP Randy Chapman shares how IT admins and users can boost Teams adoption within their organization.
Microsoft MVP Randy Chapman shares his perspective on the Operator Connect Accelerator program, Teams Connect, and the contact center market.
Microsoft MVP Randy Chapman discusses the growth in cloud-based contact centers and how to integrate them into Microsoft Teams.
What do you need to keep in mind when making sure your network is ready for Microsoft Teams in a hybrid work environment? Microsoft MVP Randy Chapman shares his best practices and insights.
Microsoft MVP Randy Chapman discusses the reporting tools and analytics that you need to ensure employees have the best Teams experience, regardless of where they work.
Microsoft MVP Randy Chapman shares the nuts and bolts on how to provide a robust Microsoft Teams experience throughout the office.
Microsoft MVP Randy Chapman discusses getting started with Microsoft Teams Rooms and how to equip conference rooms with hybrid work environments in mind.
Industry analyst Tom Brannen recaps some of the latest VR, AR announcements and what enterprises need to know about getting started.
Microsoft MVP Randy Chapman discusses the ways Microsoft is allowing enterprises to create a hybrid work environment with new Team features and devices.
Contact center consultant Juanita Coley discusses how to take a holistic approach to workforce management.
Contact center analyst Robin Gareiss talks about her upcoming Enterprise Connect sessions on AI use cases and how to improve CX with WFO and WEM.
TADHack founder Alan Quayle shares how enterprises can leverage APIs and CPaaS to their best advantage.
Microsoft MVP Randy Chapman explores upcoming industry events and shares perspective on Microsoft Viva and the Microsoft’s roadmap.
Microsoft MVP Randy Chapman shares his perspective on assessing voice needs in your enterprise and how to implement voice for Teams.
Frost & Sullivan analyst Elka Popova shares her insight on the UCaaS market and the need for vertical-specific offerings.
Omdia analyst Diane Myers revisits her 2021 UCaaS Scorecard with an eye on this deal.
In the first part of this two-part series, Randy Chapman, UC architect for IT professional service firm Symity, shares the type of voice services in Microsoft Teams and perspective on voice's role in the enterprise.
Exploring everything from in-meeting apps to breakout rooms, meeting recaps, and more, with UC architect Randy Chapman
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