In this week's episode, Adeel Syed, the COO of SPC tells us all about the undertaking of creating a seamless digital experience, unique challenges that come with targeting the niche market of young students, and how technology is transforming the loyalty landscape in 2020.
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Time Guide:
00:30 - Introductions
00:56 - Career Prior, to Now
01:40 - Elevator Pitch for SPC
02:52 - Target Market of Students
04:48 - Hit or Miss Initiatives
05:41 - Key Features of Digital Transformation
07:40 - Looking to Other Companies
08:40 - Benefits of Partnership Model
11:01 - Future of SPC
11:50 - Gen Z
13:40 - Building a Digital Team
15:20 - Loyalty Landscape
17:10 - Book Recommendation
18:00 - Key Points
19:00 - Shoutout + Contact Info
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Links:
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