Would you say quality care in Health is one and the same thing as Nursing Care?

In this episode a couple is giving feedback about their experiences as the husband was hospitalized for some time. They explain what disappointed them , what did they admire and how that impacts on the reputation of health care professionals and the health institutions. The basics that health care Professionals should be trained on , is an eye-opener that we can learn from. 

Please listen and enjoy the episode  
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Sources 
https://www.mm3admin.co.za/documents/docmanager/3C53E82B-24F2-49E1-B997-5A35803BE10A/00134971.pdf
https://www.westerncape.gov.za/general-publication/heres-what-you-need-know-about-patients%E2%80%99-rights-charter