Have you ever wondered what happens to your data when you die? Where does it go? Does it get deleted or archived? Can your loved ones access or moderate it? In this final episode of the Omdia Digital Leaders podcast, we will help you learn what

S3 Ep 8 The case of accidental IT

Apr 24th, 2023 33m 31s

In this fortnight's episode we tackle the persistent problem of accidental IT. What is accidental IT and where does it originate? How should a CIO deal with this problem and turn accidental IT into intentional IT? Listen to this episode to find

S3 Ep 7 What is the true purpose of your IT investments

Apr 10th, 2023 32m 36s

With technology playing an increasingly important role in society and business it is essential to question the purpose of IT investments is more important than ever. Join me and Terry White on this episode as we argue why organizations need to

S3 Ep 6 Do you suffer from buzzword blindness - Part 2

Mar 27th, 2023 30m 58s

Buzzword blindness is a real thing. When business leaders chase after the next shiny thing without understanding it in its entirety we get a case of buzzword blindness. It is capable of crippling businesses because of the myopia and hubris it g

S3 Ep 5 Do you suffer from buzzword blindness - Part 1

Mar 12th, 2023 33m 50s

S3 Ep 4 Why SMEs should matter to LCNC vendors

Feb 27th, 2023 39m 25s

Around 99% of all enterprises globally are small businesses and lo-code/no-code solutions can make a significant difference in this segment. In this episode Hansa and Terry are joined by Hwee Xian, Senior Analyst - SME and SOHO Intelligence at

S3 Ep 3 CIO Survival Guide for the next normal

Feb 13th, 2023 32m 27s

In the last two episodes we have spoken about the some of the key trends that will impact how the CIO's role in the organization evolves. In this episode we bring you tips on how to navigate the choppy waters as expectations from the CIO move b

S3 Ep 2 - CIO Trends 2023 Part 2

Jan 30th, 2023 35m 39s

In this episode we continue the discussion on the trends that CIOs need to be aware of for 2023 and beyond and how these will affect the roles, responsibilities and accountability for the CIO.

S3 Ep1 - 2023 CIO Trends- Part 1

Jan 16th, 2023 33m 45s

Welcome to the 3rd season of the Omdia Digital Leaders Podcast. We kick off the season with the first part of a two-part series on the trends CIOs need to be prepared for in 2023. Join us as we touch on the trends and provide advice on navigati

S2 Ep 25 The lies CIOs tell themselves and others-Part 2

Jan 2nd, 2023 32m 47s

This two-part series is all about the common misconceptions and untruths that CIOs often fall prey to. It is extremely easy it is to get caught up in the day-to-day demands of the job and lose sight of the bigger picture and this episode will f

S2 Ep 24 The lies CIOs tell themselves and others-Part 1

Dec 19th, 2022 31m 32s

S2 Ep 23 What is data democratization and why is it important

Nov 21st, 2022 35m 12s

In the second part of our series on data, we speak with Omdia's Brad Shimmin on data democratization - what it means, why its important, what benefits it brings and how to start off on a data democratization journey. If you're passionate about

S2 Ep 22 Data is not everything, its more important than that

Nov 7th, 2022 33m 51s

Data is the most important asset that a business possesses. Successfully leveraging it, however, is another story. In the first of this two-part series on data Omdia Chief Analyst Brad Shimmin talks to us about building a foundational data stra

S2 Ep 21 Doing customer support the right way

Oct 24th, 2022 35m 11s

Doing customer service the right way requires more than just investing in the latest chatbot or AI system. In this episode we speak with Josh Nielsen, CEO and co-founder of Zencastr, who shares his company's approach to customer experience and

S2 Ep 20 Why do you still have technical debt

Oct 10th, 2022 33m 48s

The moment you start writing code you start accumulating technical debt! Technical debt continues to plague businesses and prevents them from reaping the full benefits of their cloud and digital investments. In this episode we are joined by Mot

S2 Ep 19 Are you sure you've got Enterprise Architecture right

Sep 26th, 2022 35m 2s

Enterprise architecture is a lot more than a technical audit. Having an imbalanced approach to EA is one of the key reasons why transformation programs don't move fast enough or don't deliver desired outcomes. So what is EA? How can enterprises

S2 Ep 18 Shining a light on Shadow IT

Sep 12th, 2022 32m 36s

Shadow IT poses security risks, increases complexity and cost for the organization because it circumvents established practices and protocols. In this episode we speak with Bel Lepe and Matt Chiodi from Cerby on how to effectively bring shadow

S2 Ep 17 The dark side of IT contracts - Part 2

Aug 29th, 2022 33m 15s

IT contracts can be a tool or a hurdle based on how they are designed, drafted, and executed. In this episode we discuss how to ensure that the contractual language, terms, performance measurement, and governance can be adapted to make the cont

S2 Ep16 The dark side of IT contracts - Part 1

Aug 15th, 2022 32m 10s

There is a dark side to the IT contracting process and the contract itself which is often one of the biggest pain points for the business and at the reason behind many challenges including scope-creep, budget overruns and missed deadlines. But

S2 Ep 15 - IT, OT, Data and Industry 4.Zero

Aug 1st, 2022 31m 4s

Industrial sustainability is one of the major focal points in the move towards a greener future and it is clear that manufacturers need to 'clean up' their act to survive the next decade. But this is easier said than done because of the massive

S2 Ep14 Rise of the ecosystem business model

Jul 18th, 2022 34m 17s

Ecosystems have always been an integral part of any business, and they are even more important in the digital era. What if the ecosystem could be tapped into to deliver exceptional value and valuation for the participants? Tune in to this episo

S2 Ep13 Transformation, innovation and some ground rules

Jul 4th, 2022 33m 5s

Digital transformation and innovation are often used interchangeably, but are they the same? How has the pandemic impacted what passes as transformation? Can you be certain that your transformation strategy is still relevant? Confused? Then lis

S2 Ep12 - Do you realize your customer eperience tech is chasing customers away

Jun 20th, 2022 32m 7s

Despite millions being invested in customer experience technology customer churn remains high. Why? In this episode Terry and Hansa explore why the chatbots, IVR systems, and RPA could be the reason for disgruntled customers. We also provide ad

S2 Ep11 - Why enterprise architects have got hybrid work all wrong

Jun 7th, 2022 32m 57s

There is little argument that the post-pandemic organizational environment will include hybrid work. However, many assumptions about the nature of the hybrid work model are flawed. Designing a hybrid workplace architecture is more nuanced and i