Episode Transcript
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0:00
One thing I'm focusing on in my
0:02
business in 2024 is list growth as
0:05
always, but more importantly, making the content
0:07
I already have go further. Can I
0:09
get an amen? So
0:11
when my good friend Jenna Kutcher told me
0:14
she was offering a free masterclass teaching three
0:16
easy steps to 20 times
0:19
your traffic using
0:21
Pinterest in under
0:23
an hour a week without spending
0:25
a dime on ads, I was
0:27
like, uh, yes, please. And
0:30
I knew that you would want to know about it too. So
0:33
listen up. Pinterest is a
0:35
massive search engine. It is not
0:37
a social media site. It's a
0:39
massive search engine with each pin
0:42
having a lifespan of six months
0:44
to a year, a
0:46
year compared to an Instagram post that
0:48
remains visible for like 48 hours max.
0:52
Even a YouTube video only hangs around
0:54
in the algorithm for about three months.
0:57
So it's no competition. You get so
0:59
much more mileage by sharing the content
1:01
you're already creating and putting it
1:03
on Pinterest. And Jenna is teaching
1:05
how you can get started in
1:08
a really, really simple way. So go
1:10
to amyporterfield.com/pin to
1:13
save your spot in this free
1:15
masterclass and learn how to get
1:17
more visibility and more subscribers without
1:19
creating a ton of new content
1:21
and without running ads using
1:24
the power. Amy
1:27
porterfield.com/pin. When
1:31
you're looking to hire your right
1:33
hand, whether that's in
1:35
the present or something you dream of in the future, look
1:38
for people in your business that just get
1:40
it. They're not pushy or
1:43
aggressive or want to be involved in everything because
1:45
of their ego. They're
1:47
genuinely interested. They care. They're
1:49
curious. Beyond just their
1:51
role. I'm
1:54
Amy Porterfield, ex corporate girl turned
1:56
CEO of a multi seven figure
1:58
business, but it wasn't all about long
2:00
ago that I lacked the confidence,
2:02
the budget, and the time to
2:05
focus on growing my small but
2:07
mighty business. Fast forward
2:09
past many failed attempts and lessons
2:11
learned and you'll see the business
2:14
I have today. One that changes
2:16
lives and gives me more freedom
2:18
than I ever thought possible. One
2:21
that used to only exist as
2:23
a daydream. I created
2:25
the online marketing made easy podcast
2:27
to give you simple, actionable, step-by-step
2:30
strategies to help you do the
2:32
same. If you're an ambitious entrepreneur or
2:34
one in the making who's looking to
2:36
create a business that makes an impact
2:38
and a life you love, you're in
2:41
the right place then. Let's get started.
2:50
I know you're focused on marketing and
2:52
selling your digital products, but I know
2:54
many of you also have physical products
2:56
and I want to talk about Shopify.
3:00
Shopify is a user-friendly commerce platform
3:02
that helps you, my dear online
3:05
entrepreneur, build an online store and
3:07
make more sales at any stage
3:09
of your business. They're the
3:12
force behind Allbirds, Roffees, Brooklyn,
3:14
and millions of other businesses
3:16
at every size. Let
3:18
me tell you why Shopify is
3:20
an online entrepreneur's dream platform. It's
3:22
because it helps turn your browsers
3:24
into buyers with the internet's best
3:26
converting checkout experience. In fact,
3:28
it converts 36% better compared
3:31
to other leading e-commerce platforms.
3:34
Yeah, loving that. And I
3:36
don't know about you, but as an
3:38
online entrepreneur, my customer's experience, especially when
3:40
it comes to checking out, is so
3:42
important. Plus, not only do they support
3:45
your customers, they support you as the
3:47
entrepreneur. Shopify's award-winning help desk
3:49
is there to support your success
3:52
through every question and every step of the
3:54
way. There's a reason Shopify powers 10% of
3:57
all e-commerce in the US businesses
4:00
that grow, grow with Shopify.
4:03
Sign up for a $1 per month
4:06
trial period at shopify.com/made
4:08
easy, all lowercase.
4:10
So go to shopify.com/made
4:12
easy now to grow
4:15
your business no matter
4:17
what stage you're in. That's shopify.com slash
4:20
made easy. Well
4:23
hey there welcome back to online marketing made
4:25
easy. In this shorty episode, I am
4:28
going to talk about my
4:30
first year of working
4:33
with a CEO. Now listen, before you're
4:35
like, wait a second, I'm far away
4:37
from hiring a CEO. I'm just getting
4:39
started. This is not for me. It
4:41
is because I want you to
4:43
future pace. I want you to think about what's
4:46
possible for your business. I want you to get
4:48
to success faster than I have. And
4:50
I probably should have hired a CEO years
4:52
ago. And so I think
4:54
there's a lot you can learn even though you
4:56
might feel far from being ready to hire CEO.
4:58
And then many of you are listening that you're
5:00
ready. You might not have done it yet,
5:02
but you could absolutely hire a CEO now. And I'm
5:05
going to share with you what it looks like in
5:07
my first year because there's been a lot of ups
5:10
and downs and JAWS who's my CEO,
5:12
JAWS and I learning together. I can
5:15
hardly believe that it's been a full
5:17
year. And I want
5:19
to just talk about what it's
5:21
looked like over the last year, the good,
5:23
bad and ugly. And I mentioned her
5:25
name JAWS. For those of you who are new here,
5:27
it's a nickname. It's Jen Dawes.
5:29
It's her maiden name. And we've always called her
5:31
JAWS when I worked with her at Tony Robbins.
5:34
And then when she came to work with me
5:36
at team Porterfield, there's
5:39
just nothing else I can call her. So it's
5:41
very weird when new people come on, they're like,
5:43
what do I call her? Her name is
5:45
JAWS. So today, I am
5:47
going to share some of the biggest
5:49
takeaways that I've had from this experience,
5:52
the struggles I've had, what I've learned,
5:54
and also what you might look for
5:56
when you are ready to hire a
5:59
CEO or for any role for
6:01
that matter. Now, before we dive in,
6:03
I just wanted to say that this
6:05
shorty episode is actually going to be
6:07
a little bit longer than my usual
6:10
shorties. When I was preparing the outline,
6:12
I just felt like, oh, I have a lot to
6:14
share here and a lot of value to give. So
6:16
it's a little bit longer than my typical short Tuesday
6:18
episodes, but I think you're going
6:20
to appreciate that. So if you've
6:23
been listening for a while, you know that
6:25
before Jaws transitioned into my CEO, there
6:28
was Chloe. And Chloe, for lack
6:30
of a better term, was my ride or die
6:32
for a very long time. She
6:34
started as a marketing project manager
6:37
and then became my integrator and
6:39
eventually the chief marketing officer. She
6:42
rose through those ranks over seven years
6:44
and she was made for that job.
6:47
Now, just a side note here, you'll
6:49
hear me refer to the term integrator
6:51
throughout this episode. An integrator is someone
6:54
who, you guessed it, integrates all major
6:56
operating functions of the business and ensures
6:58
that everyone is rowing together in the
7:00
same direction. Having an
7:02
integrator on your team allows you, as
7:05
the owner, to become more
7:07
of a visionary and
7:09
work in your zone of genius, which
7:11
Michael Hyatt talks a lot about. So
7:14
if you want to go way back in
7:16
the online marketing made easy archives, check out
7:18
episode 224, where
7:21
I share a behind the scenes conversation with
7:23
Chloe. And at that time, she was
7:25
my integrator. So needless
7:27
to say, as my integrator, Chloe was
7:30
my right hand woman and
7:32
she also became my best friend, which is a
7:34
whole other side note that I'm going to talk
7:36
about in a minute. But again, if you
7:39
want to hear from someone who
7:41
is in the integrator role
7:44
in my business years ago,
7:46
but it's still completely valid,
7:48
amyporterfield.com/224. Okay,
7:51
so I just mentioned that Chloe was my right
7:53
hand for seven years, but she also became my best
7:55
friend. And while it was great to
7:57
have someone so close to me, helping me run, on
8:00
my business, one of the challenges
8:02
we had is that we were
8:04
very codependent. Because
8:06
I was so close to her, I would
8:08
just kind of check her vibe all the
8:10
time. Are you good? Are you
8:12
okay? I think so. Right. And
8:15
she would do the same for me. So if she
8:17
was off, I was off. If I was off, she was off. Not
8:20
a great combination. And we were very aware of it
8:22
at the end for sure. We talked a lot about
8:24
it. And so that is something that
8:26
I learned from. I don't want
8:29
to get into a codependent relationship with
8:31
someone I work so closely with, although
8:34
I don't regret it one bit. Chloe and I
8:36
are still best friends. I was in her wedding,
8:38
her and her little baby, Ruby Rose, and
8:41
her husband spent time with us in Nashville
8:43
recently. And she's a huge part of my
8:45
life still. Chloe is. However, I
8:48
learned a lot from that relationship. And
8:50
to be a better leader, I have
8:52
to be careful of that codependency. Codependent
8:54
relationships in business simply do not work.
8:57
Yes, you're both working hard.
9:00
Yes, you're making strides towards success,
9:02
but a part of your focus is
9:04
constantly diverted towards supporting the other
9:06
person. And as a result of
9:08
Chloe and I being codependent, there were a lot
9:10
of emotions tied up in the day-to-day operations and
9:13
growth of the business. And that was hard on
9:15
both of us. So I
9:17
learned my lesson and Chloe and I, again,
9:19
I wouldn't talk about anything we haven't talked
9:21
about together. So we've talked about that many
9:23
times. Now she's been out of
9:25
the business for two years. Chloe went on
9:27
to, at first she was just going to
9:29
get married and have babies, which she's done,
9:32
but now she's kind of venturing out. She
9:34
started her own blog. I
9:36
say she's going to be an influencer. She doesn't
9:38
necessarily love when I use that word, but I
9:40
use it in all the best ways, and
9:43
she is going to have a
9:45
thriving business. I know it for a
9:47
fact. So she's kind of gone
9:49
in a different direction, wants to try new
9:51
things. She's experimenting and she's really enjoying being
9:53
a mom and she's really good at it
9:56
too. So she's been out of
9:58
the business for two years. And
10:00
the reason I'm telling you this is for a reason.
10:02
It's because I have 100% found
10:06
My new right hand and that is
10:08
in jazz and
10:10
this time around I plan
10:12
to Be a little bit more
10:15
mindful of how i'm getting into this be
10:17
mindful of my codependency
10:19
ways And
10:21
I will say that jazz doesn't have
10:24
that inclination, but I do like
10:26
the codependency part So
10:29
i've learned to be careful with it, but she doesn't
10:31
even have to worry about it That's just not
10:33
in her dna cloe and are much more alike than
10:35
jaws and I were And
10:38
if you my friend also have
10:40
tendencies toward codependency This
10:42
is absolutely something you should be aware
10:44
of as you get set to hire
10:46
your right hand They don't need to
10:48
be your best friend. They don't need to be your
10:50
everything You don't need to be tied at the hip
10:52
with them And if they
10:55
can be a little bit different from you Personality-wise,
10:58
I think that's great. Jaws
11:00
is a thinker You give her
11:03
something and she will not just spew out
11:05
what she thinks. She will not just word
11:07
vomit. I absolutely will Not great.
11:09
That's not great, but it's just who I am
11:12
And she will think about it. She
11:14
will marinate on it. She will be
11:16
mindful and then when she communicates She's
11:19
doing so in a very intentional way. I
11:21
wear my emotions on my sleeve more. I'm
11:23
a little bit more shoot from the hip
11:25
Here's what i'm thinking. Here's what my gut's
11:27
saying a lot of times i'm really right
11:29
So I celebrate that but we have very
11:31
different personalities and I think that is good
11:34
So when jaws transitioned into the role
11:36
of ceo, I already knew that this
11:39
relationship had to be different Than
11:41
what chloe and I created only
11:44
based on the difficulties we had being
11:46
so close But I just want to
11:49
point out chloe was a master. She
11:51
killed it. She's one of the best
11:53
marketers. I know So there was way
11:55
more good than i'm focusing on
11:57
this codependency. This is a tiny part We
12:00
didn't have issues and that's why she left.
12:02
She left to try new things and new
12:04
adventures. So it was an amazing relationship, but
12:06
there was that one thing that I just
12:08
needed to learn from and be more careful
12:11
about. I also knew that I
12:13
needed to get crystal clear on what her
12:15
role was, what Jaws' new role was, and
12:17
what my role was from the beginning. I
12:20
had to do my research on what
12:22
my responsibilities would be as a visionary
12:24
of the company and what Jaws' responsibilities
12:26
would be as a CEO. And this
12:28
is any role you hire that's
12:30
high level, that might be your right hand,
12:32
that's working closely with you. You've
12:35
got to be clear if you're gonna bring
12:37
someone in, what does that mean in terms
12:39
of your role? What will change? How do
12:41
you have to show up differently to allow
12:43
them to be a really strong right hand,
12:45
to allow them to be a kick-ass integrator,
12:48
CEO, CMO, whatever it might be? And
12:51
this is something that I've had to learn over
12:53
the last year, how does my role change? Because
12:55
essentially I was the CEO. I
12:57
was a lot of different things. And
13:00
I had to step out of that role, which
13:02
meant I need to start showing up differently, but
13:04
I had to define what that meant. You've
13:07
got to go in it thinking, what
13:09
is my role? What does it
13:11
look like? And what are my
13:14
expectations for this new role? And
13:16
then you have to get out
13:18
of the way. And that was
13:21
really the hardest part for me, getting out
13:23
of the way, because I still wanted to
13:25
be the main point person on the team.
13:28
Here's an example. We do quarterly team
13:30
meetings for the whole team on
13:32
Zoom. We call them State of the Company.
13:35
And I used to run those, or at
13:37
least like be the main person that spoke.
13:39
I would kick us off. I would give
13:41
everyone a pep talk. We'd run through all
13:43
the details. And then at the end, I
13:45
would wrap it up with a bow. I
13:48
started it and I ended it. And
13:51
this felt very normal to me. The
13:53
last time we did a State of
13:56
the Company, I
13:58
hardly said a word. by
14:01
design. And I want to
14:03
be honest about something that is hard for my
14:05
ego. Because when I realized,
14:07
wait a second, Jaws runs
14:09
this now. She's managing my leadership
14:12
team. The only person I manage is
14:14
Jaws. She manages the leadership team.
14:16
The leadership team manages the
14:18
rest of our company. So
14:20
she runs the state of the company. She
14:23
is in charge of hitting our revenue goals.
14:25
At the end of the day, that
14:27
is what she is in charge of. And
14:29
so the state of the company is all
14:32
about our goals, our direction,
14:34
our strategies. So it makes sense for her
14:36
to talk about it. And
14:38
when I say that my ego takes a
14:40
hit sometimes, I'm just not used to taking
14:42
a backseat in my own company. Now, some
14:44
of you hear that and think, then don't,
14:47
you don't have to. I understand
14:49
that. However, I am
14:52
shooting for really big things,
14:54
really big growth. I've got goals
14:57
upon goals for this company. And
15:00
if I let my ego drive it, I
15:03
want to be the person doing the talking. I want to show
15:05
up in front of my team. I want
15:07
to have the last word on everything. I will
15:09
never get to where I want to go. So my
15:12
ego needs to take a backseat. So
15:14
I am still the visionary of the business. I
15:17
still have a very big voice, but
15:19
I do take a backseat and
15:21
I am enjoying the discomfort of
15:23
figuring this out. I know that sounds weird,
15:25
but it's pushing me, it's helping me grow,
15:28
and I'm becoming a better leader. So I'm
15:30
going to embrace it all day long. And
15:32
it helps that Jaws is killing it. She's
15:35
doing a great job. Something funny about Jaws
15:37
is she doesn't like public speaking. She doesn't
15:39
want to be the center of attention, telling
15:41
her that she needs to do a webinar
15:44
to sell a course. She would rather pay
15:46
you not to do that. She has no
15:48
interest. However, I Was telling
15:50
her the other day, you're kicking butt, being
15:53
the voice of the company, talking to our
15:55
team, standing up and doing things that she
15:57
wasn't normally comfortable with. So I See her?
16:00
Growth every single day. But.
16:02
Again, when I say I still have
16:04
a voice I meet with just every
16:06
single week. We talk a daily about
16:08
the different strategies that we're working on
16:10
or challenges for having which he members
16:12
or whatever. So my voice gets hurt
16:14
the jaws and then she decides how
16:16
am I going to build decision that
16:18
any house for this company and that's
16:20
where I have to let go of
16:22
rain and give her some room to
16:24
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Forward/ Podcast. Soothe.
17:28
Your higher. In a Ceo or a marketing
17:30
manager, or even a virtual assistant Whatever it
17:32
is, you're going to have to let them
17:34
take the lead in areas of expectations that
17:36
you put out there. You're. Going
17:38
to need at times to take a backseat.
17:41
You're. Going to have to let them
17:43
mess. Ah, That. Was hard for
17:45
me. I learned this to my coach Michael Jai.
17:47
It. He. Says you're gonna have to
17:49
let Jaws make decisions that might not
17:51
work out. Mess that. And
17:54
then allow her to fix it. And
17:56
that is how you grow. That's hard
17:58
for me and. He's right.
18:01
Now, of course, if I see Jaws going
18:03
into direction, then I'm like, oh my gosh,
18:05
we're going to lose a lot of money
18:07
or we're going to really disrupt our students.
18:10
First of all, that would never happen. She'd come to me and be
18:12
like, this feels a little risky. This is
18:14
what I want to do. What do you think? And
18:16
that's what I love about our relationship. But
18:19
she will never come to me and say, I don't know
18:21
what to do. What should we do? So I would never
18:23
happen. So what I love is she's
18:25
always coming to me with this is the challenge.
18:27
This is what I'm thinking. What do you think?
18:30
And then together we kind of figure it out. That's
18:32
kind of where we're at for some of the big
18:34
things right now. And then so
18:36
I said, you have to take a back seat at times. You
18:38
have to let them mess up. And also you
18:40
have to let go of your ego. Those
18:43
three things have not been easy for me, just so you
18:45
know. But I'm keeping
18:47
my eye on the bigger prize of where I want
18:49
this business to go. And this business needs a CEO
18:51
to grow in the way I want it to grow. So
18:53
with that, I also wanted to share something that
18:56
Michael Hyatt shared with me in one of my
18:58
coaching calls. And he says that you
19:01
are now Jaws' mentor. You
19:04
are acting as a guide, meaning you are
19:07
no longer the big cheese in the company anymore.
19:09
You're not the main person that's
19:11
running everything. You're not running the show. At
19:14
the end of the year, if we don't hit
19:16
our revenue goals, I'm looking at Jaws and I'm
19:19
asking why. If I controlled
19:21
everything she did this year, if I told her
19:23
how to do everything and she did
19:25
it exactly the way I wanted, then
19:27
I can't look at her at the end of the year and say,
19:29
if we don't hit our goals, what happened? Why
19:31
didn't we hit our goals? That just wouldn't
19:34
be fair. And so I have to allow
19:36
her to find her way through this
19:38
with, of course, a lot of discussion between the
19:40
two of us. I think that's the one big
19:42
caveat. It's not like I'm drinking my ties on
19:44
the beach. I'm just not the
19:47
only one leading this anymore. And
19:50
I'm not the main person leading the team. And
19:53
if I give her the space to run with
19:55
it and I fully trust she will, if
19:58
we don't hit our goals, she will be very,
20:00
very in tune to why. She'll know exactly
20:02
what we did, why we did it. She's
20:04
making a lot of the decisions. And
20:07
if we don't hit our goals, she's going to
20:09
be so invested in it that she's going to
20:11
see the opportunities for the next year that
20:13
we plan it all out. And
20:15
I think that's important as well. In
20:17
addition to that, I've also learned that
20:20
it's much better to be
20:22
Jaws' mentor than her boss. So I
20:24
mentioned just a moment ago that Michael
20:26
said, you know, you need to be her mentor, a
20:28
guide. So being Jaws' mentor
20:31
versus her boss has given her
20:33
more freedom to experiment, ask questions
20:35
and be vulnerable with me. In
20:37
fact, I've never seen Jaws
20:39
be more vulnerable than she has in
20:41
like the last year. She's
20:44
not really a crier. She's not
20:46
really dramatic. She doesn't wear her
20:48
heart on her sleeves. She's definitely
20:50
more reserved. But because
20:53
I have been able to step into
20:55
more of a mentor role, it's allowed
20:58
her to trust me. And
21:00
I've seen her really open up with me more
21:02
than when she used to be the director of
21:04
content, than when she was the director of content.
21:06
I think we have a really good mutual trust
21:09
with each other. I trust that
21:11
I can tell her anything and
21:13
share with her my concerns,
21:15
my frustrations, my fears. And
21:19
I know that they're going to be well-received. And
21:21
I feel as though she feels that from me
21:23
as well. And that is because I'm
21:25
not looking at her like, you messed this up, or why
21:27
didn't you do it this way? Or I don't agree
21:29
with that decision. That feels like a boss in like the
21:32
worst way. Whereas we can
21:34
just kind of look at some decisions
21:36
we've made. Do we
21:38
agree that was the right way? And if not, what
21:40
are we going to do to correct it and giving
21:42
space for us to kind of figure it out? That
21:45
feels like the right temperature for our
21:47
relationship. So what I really
21:49
wanted to share with you was over the last
21:51
year, what it has taught me is, yes,
21:54
I really do enjoy having a right
21:56
hand in the business. It's
21:58
the second time I've done this. Though I've
22:00
learned from my mistakes thing, that's
22:02
poor. Chloe kind of had to.
22:05
Endure. Because I didn't know any
22:07
better. And now hopefully Jaws is benefiting
22:09
from the mistakes I made the first
22:11
time around, but also benefiting from what
22:13
Chloe and I did together that totally
22:15
worked in a when change for the
22:17
world. And also I just keep reminding
22:19
myself I want this business to grow
22:21
in a really big way and that
22:23
means that I can't be the chokehold.
22:26
For everything. Remember.
22:28
Also, jaws with my Director of
22:30
Content development as I mentioned and
22:32
she had never been a Ceo
22:35
before and. We. Really
22:37
never talked about her running the business
22:39
in that capacity until a few years
22:41
in. So if you listen to episode
22:43
Five Hundred and Ninety, you'll hear the
22:46
story of how she jokingly mentioned she
22:48
might be the Ceo one day and
22:50
how in that moment it made perfect
22:52
sense it from a joke to. Oh.
22:54
My gosh, this could actually work. So
22:57
we talk about that and Episode Five
22:59
Nineties If you go to in porterville.com
23:01
for such. Five Ninety. you can
23:03
get that story. Their. Here's.
23:05
The thing now. She was
23:07
the director of content so.
23:10
In addition to that, She. Always
23:12
knew our numbers. That's. Not really the
23:15
role of the director of content, but she
23:17
did. She always knew the numbers. She.
23:19
Always knew where marketing was and what they
23:21
were doing. She. Was able to
23:23
speak to our weaknesses and she was able to
23:25
bring solutions to the table that were outside. Of. Her
23:28
department. So. I tell you this. Because.
23:31
When you're looking to hire your
23:33
right hand, whether that. In.
23:36
The Present or something you dream of in the future.
23:38
Look. For people in your business
23:40
that just candidates. They're. Not
23:42
pushy or aggressive or want to be
23:45
involved in everything because of their ego.
23:47
They're genuinely interested. They tear. Their
23:49
curious. Beyond. Just the
23:52
role. and look no one's going
23:54
to love your business as much as you
23:56
do or take as much responsibility as you
23:58
that's normal but there are people who
24:00
really take a special interest
24:03
in the company as a whole. And
24:06
that's very easy to see when
24:08
you look for it. And you might not
24:10
have anyone in your business that is at
24:12
that level yet, but there might be people that
24:14
are coming up the ranks that you'll start
24:16
to see it. And you also have
24:19
to be the kind of leader that welcomes that.
24:21
So I have been in a situation
24:24
in a corporate environment, not my Tony
24:26
Robbins days. I was in
24:28
a publishing company where when I was
24:30
curious about the business in a bigger way, it was
24:32
almost like my hand got slapped, like stay in your
24:35
lane. You don't need to worry about that. And
24:37
so I was really nervous to
24:40
go beyond or add value in
24:42
any other way except my own
24:44
role because it
24:46
was looked down upon. And I think it had
24:48
to do with the leader was threatened by that.
24:51
So you can't as a leader be threatened
24:53
by other people in your company wanting
24:56
to up level, wanting to
24:58
know more, wanting to get more involved. It's
25:00
a little bit weird and unsettling at times
25:02
to give up some of that control. But
25:05
I think it's so necessary to get to
25:07
the next level. And my
25:09
last takeaway from this past year is
25:11
the importance of regular communication. Even
25:14
though I've taken a step back, I
25:16
still want to know how's the podcast
25:18
doing weekly? Did we hit our goals
25:21
this week? What does the email list
25:23
look like? Are we having
25:26
any personnel issues? I still want to know
25:28
it all. This business is my baby. And
25:30
so I talk to Jaws
25:33
on a regular basis. We
25:35
might do voice text during the day,
25:37
flack each other, just checking
25:39
in on her. But then every single week
25:41
we have an hour long meeting. And that's
25:44
incredibly important to me as well. And in
25:46
the beginning, we just kind of
25:48
were trying to figure it out. But then I
25:50
finally said, I feel in the dark about a
25:52
few things. Like I used to know every week
25:54
that we hit our downloads, I used to know
25:56
certain things about the leadership team
25:58
and the direction. we're going and what
26:01
we're focused on in just like week by week.
26:03
And I feel unsettled that I don't know that.
26:06
And so she's like, all right, then let's get
26:08
you the information you want. So she said, what
26:11
information do you want to know on a regular
26:13
basis? I told her she created a template in
26:15
a Canva slide deck,
26:17
putting together. And once a month,
26:19
she delivers all the numbers to
26:21
me, and shares with me where
26:24
we're at, what's going on. And then every week,
26:26
if we have a personnel issue, if we have
26:28
a big challenge, if she's stuck, we
26:30
talk all about that as well. So
26:32
we are in constant communication. And as an
26:34
owner, I think that's important. And I asked
26:36
for what I wanted, and she put a
26:38
plan together to get me there. So
26:41
I just wanted to share that it doesn't mean
26:43
you have to be clueless about your business. You
26:46
just in order to grow, you can't
26:48
control everything. And
26:51
that is a hard thing to let go of
26:53
when you created this baby from scratch, which most
26:55
of you listening, you created
26:57
what you have from literally nothing.
27:00
And so it's hard to let go. But
27:02
if you're looking to make a really
27:05
big impact in this world, you
27:07
have to let other people in. And
27:10
even in leadership roles. And
27:12
that was one of the best decisions I've made
27:14
to create a leadership team, which I did about
27:17
four years ago, I'd say four or five years ago. And
27:21
then from that leadership team found
27:23
a CEO, which I feel very
27:25
fortunate about. So let's do
27:27
a little recap on the biggest things I've
27:29
learned over the past year of having a
27:31
CEO. And please know that this can apply
27:33
to anyone you're hiring
27:35
in your business, but especially an integrator,
27:37
a right hand, even a virtual assistant, because they're
27:39
going to work really closely with you as well.
27:42
Number one, you cannot be codependent when it
27:44
comes to the other person on your team,
27:47
period. Number two, it's oh,
27:49
so important to have clearly defined
27:51
roles from the beginning. For yourself,
27:54
you need to redefine
27:56
your role, especially when you bring
27:58
in a right hand, you communicate
28:00
your expectations that you have for the
28:02
other person and then get out of
28:04
the way. Number three, look at
28:07
yourself as a mentor rather than their
28:09
boss. And this one mostly
28:11
applies for those of you who are
28:13
thinking of hiring a higher level role
28:15
like a CEO, maybe even an integrator,
28:17
but the higher the role, they don't
28:19
need a boss. They need a
28:22
mentor. Usually if they're really good at
28:24
what they do, if they mess up, they're going to be
28:26
harder on themselves than you will ever be on them. They
28:28
don't need that. They need the
28:30
guidance and support. Number
28:33
four, when you're looking to hire for
28:35
a big role, look for people who
28:37
are genuinely interested and curious about your
28:40
business that you've been working with for
28:42
a while. I could have
28:44
brought in a seasoned 20-year
28:46
veteran of being a CEO
28:49
and I believe they would have
28:52
been a huge disruptor. Maybe
28:54
down the road it could have worked out great. So
28:56
I'm not against that, but it would have
28:58
been a rough road for them to get to
29:01
know my team and how I do things and
29:03
how we've gotten to our success and respect the
29:05
history of the business and all of that. I
29:08
didn't have to worry about any of that because
29:10
the person I hired had been with me for
29:12
a while. I know it's not
29:14
always that good. I'm going to have to
29:17
hire some leadership roles that haven't been in
29:19
my company for a while, but I will
29:21
always look internally if I can first. I'd
29:23
rather train someone and work along someone to
29:25
get them to where they need to be
29:27
versus having to bring a stranger in
29:29
if I can. And
29:32
then finally, number five, stay in close communication
29:34
while giving them the space to do their
29:36
thing. And that's like a cadence that you
29:39
got to kind of figure out. So
29:41
I hope you enjoyed this shorty episode. Again,
29:43
you might not be ready to hire a
29:46
CEO, but one day you will be. These
29:48
are really important things to keep in your back
29:50
pocket, but also there's other hires you're going to
29:52
do that. I think that these tips, my
29:55
hard lessons learned can add immense
29:57
value to a lot
29:59
of different hires you make on your team. The
30:01
last thing I'll leave you with is I don't believe there's
30:04
a badge of honor and doing it
30:06
all on your own. I understand that you
30:08
might need to get to a point to afford the
30:10
support. I get that, but the minute you
30:12
can afford it, even when it's scary to part
30:14
with the funds, one of the
30:16
best decisions you can make is start to hire
30:19
so it's not all you. You will get
30:21
to where you want to go
30:23
so much faster. Thank
30:25
you so much for hanging out with me today and
30:27
if you'd be so kind to share this episode with
30:29
someone that you think would find it valuable, I
30:32
would greatly appreciate that. Have a wonderful
30:34
day and I'm gonna see you on
30:36
Thursday for more entrepreneurial goodness. Same time,
30:39
same place. Talk to you soon. you
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