Welcome to Online People Talking with Jen Barkan! In this episode, Jen is joined by Jessie Suggs and our very own, Amanda Martin! The Q1 2024 Benchmarks have just dropped and the team dives into the numbers and gives their thoughts on the results! There's been a shift in the lead volume so the three give tips on how to manage the lack of leads and advise OSC's to be careful not to use the "S" word. They suggest that "When leads go low, it's your time to grow!" and ask yourself if you've done everything you can with your current leads.
Word On The Street: Everyone's been quiet! (04:03)
Topic Of Today: The Q1 Benchmarks! (12:38)
Skills Check! (30:38)
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