1:16

Greetings. Welcome to Opened

1:16

Dawes Live. My name is Chris

1:20

Dawes, founder of Open Dawes

1:20

Training. And this is Episode

1:24

10. We're into double figures.

1:24

Fantastic. I hope you all had a

1:27

great weekend. And today's show

1:27

is almost what to put the title

1:33

is something like, you know, a

1:33

dog is for life, not just for

1:37

Christmas, but it's

1:37

presentation. It's a skill, not

1:40

just for presentations. So I've

1:40

always battled with what I

1:44

should be calling it, is it

1:44

public speaking? Is it

1:47

presentation skills? Is it

1:47

communication skills? And the

1:51

honest answer is it's all of the

1:51

above. And it really varies what

1:58

it is, that is the reason why

1:58

somebody wants to or needs to

2:03

work on this. What it is the

2:03

objectives that I work on with

2:07

people when we start the the

2:07

training or the mentoring. And

2:12

that's probably another reason

2:12

why absolutely, absolutely love

2:15

it. For me. It's It's where the

2:15

name Open, Dawes Training came

2:21

from and Yes, fine. It's my

2:21

surname, but it is about the

2:24

fact that it is a skill set that

2:24

is not only used in countless

2:30

areas that we'll cover some but

2:30

achieves countless things. And

2:34

it can open doors that you may

2:34

not even know exist yet. So

2:38

that's, that was the reason for

2:38

the name for that for my

2:42

company. And it's so genuinely

2:42

true for me, you know,

2:46

university, we had to present

2:46

but I struggled with it, that

2:49

whole idea of, of standing up

2:49

and speaking formally with a

2:54

structure and getting people's

2:54

attention getting the

2:58

information over in the correct

2:58

way, the best way. I had a real

3:03

issue. You know, it wasn't that

3:03

I was a shy person, because I'd

3:06

be holding court in the pubs.

3:06

But once it was, it was a

3:10

structure thing, I had an issue.

3:10

So I kind of went into myself to

3:14

work out what I was thinking,

3:14

what I was feeling, and how I

3:18

can trick my mind all of those

3:18

things and how I can give it

3:21

more structure. And then I've

3:21

worked on that over the years,

3:25

because after university I went

3:25

into into business into sales

3:28

and marketing, and I was

3:28

presenting it solutions, either

3:32

in meetings or massive, great

3:32

big presentations. And I was

3:37

able to take myself on a journey

3:37

of what I was trying to achieve.

3:39

And I still do it now when I'm

3:39

delivering training and

3:43

presentations and even things

3:43

like this. And the journey that

3:48

I've had with people of what it

3:48

is they're trying to achieve is

3:52

so enthralling, it's really

3:52

really impressive. And quite

3:55

often it It also has it where

3:55

that their original remit might

4:02

be one thing. But all of a

4:02

sudden, once they're working on,

4:07

they're going well actually,

4:07

this can help me with this, this

4:09

can help me with that. Or we

4:09

speak again, some weeks, months,

4:14

whatever further down the line,

4:14

they go, Wow, do you know what

4:17

it's actually helped us with

4:17

this as well, especially when I

4:21

work with groups of people

4:21

within an organization, and

4:24

they're all may be different

4:24

departments is to see the

4:28

variation of what they're going

4:28

to get out of it. So I just want

4:31

to delve a little bit because

4:31

even for yourself, you might

4:34

kind of go wow, okay, that would

4:34

really help me with with this if

4:39

I applied those skills that I

4:39

have, or that that I want to

4:44

work on, in presenting can

4:44

actually help me here, there or

4:49

anywhere. Now, yes, it's

4:49

obviously presentations standing

4:53

up for giving presentations, or

4:53

seminar presentations. Of course

4:58

it is. It does apply to that,

4:58

but not just that. What about in

5:02

meetings? Think about it, you've

5:02

got to speak up in a meeting. Or

5:08

how many times have you been in

5:08

a meeting? And I don't know,

5:13

let's say there's, there's 10

5:13

people in the meeting. And you

5:17

suddenly realize, and if you

5:17

haven't done this yet, do it in

5:20

future meetings realize that

5:20

actually, there's one or two

5:23

people that aren't really

5:23

participating, they aren't

5:26

saying anything or, or they

5:26

aren't saying a lot. And yet

5:29

Think about it. They're from a

5:29

particular department. They are

5:34

working on particular things,

5:34

they have particular experiences

5:38

and things like that. And if you

5:38

don't involve their experiences,

5:44

their their knowledge, their

5:44

opinions, your conclusion of

5:49

that meeting is going to be

5:49

slightly skewed. And I actually

5:52

work with people specifically on

5:52

that either to get people more

5:56

involved, to make the meetings

5:56

more productive, or to actually

6:00

get people less involved. I

6:00

think it's equally relevant to

6:04

be honest in some situations,

6:04

and trying to get people to get

6:08

the level right and encourage

6:08

others to get involved. It could

6:12

be that they're fearful of

6:12

conflict. tension

6:17

is a big one, they're fearful of

6:17

that they've got senior people

6:21

with them. They don't have the

6:21

confidence in what they're going

6:26

to share with everybody that's

6:26

there. Anything like that is

6:32

understandable. And we work on

6:32

that with people and try to get

6:36

people more involved in those

6:36

meetings and the organization's

6:40

want everybody involved in those

6:40

meetings, because it is actually

6:44

helping. So it is communication

6:44

skills for for meetings as well,

6:49

sales pitches, the last show was

6:49

specifically on sales

6:53

communications. Well, it is very

6:53

relevant in terms of sales

6:58

pitches, or idea pitches. I've

6:58

used an example that I had

7:04

someone telling me that they had

7:04

to almost pitch to the Board of

7:09

Directors when for their

7:09

department they needed, whether

7:13

it's it's as big as investment

7:13

or whether it's operational

7:17

changes, or, or reasons for why

7:17

something didn't go quite to

7:22

plan, whatever it might be, they

7:22

are pitching. And so you need to

7:27

still give it the structure, if

7:27

you have an objective to get at

7:30

the end of this request this

7:30

pitch, you need to give it the

7:37

the time and thought to make it

7:37

structured to make it punchy to

7:45

really communicate it in a

7:45

proper way. So all of the things

7:49

that we cover in our public

7:49

speaking training, is relevant

7:54

to pitches, whatever that pitch

7:54

happens to be. If that includes

7:59

motivational pitches, you know,

7:59

it could be that you, you know,

8:03

you need to really motivate the

8:03

troops, you know, the staff, the

8:09

team, the department, the whole

8:09

company, whatever it might be.

8:13

And you need to give it the same

8:13

structure as if you're giving a

8:17

sales pitch because you kind of

8:17

are selling to their money

8:20

you're trying to get them to buy

8:20

in. So even, you know,

8:24

motivational pitches, and you

8:24

might have somebody that is a

8:27

manager or a director, or even a

8:27

CEO, I've worked with CEOs that

8:32

are kind of like, Well, you

8:32

know, I'm an expert in this. And

8:35

that's really how the company

8:35

came into existence. But I'm not

8:40

great at really rallying the

8:40

troops or getting the

8:43

information across, or I go into

8:43

too much detail, I need to step

8:47

it back. And we work on

8:47

specifics like that. So it very

8:51

much is of a very thing in terms

8:51

of pitches. And that is

8:55

something that we do a lot on.

8:55

Even if it's via webcam. Now

9:00

obviously on via webcam. Now. I

9:00

think we all agree that we've

9:05

had almost death by webcam over

9:05

over the the lockdown period

9:10

that the pandemic forced out on

9:10

us. And I genuinely believe that

9:14

it's going to stay face to face

9:14

meetings has returned and will

9:19

increase. But I think there's

9:19

gonna be a huge appetite that

9:23

suddenly says, Well, we can save

9:23

money, we can save the

9:26

environment, we can save time,

9:26

we can increase productivity, by

9:31

instead of suddenly traveling

9:31

halfway up the country for a

9:34

meeting and then back again and

9:34

there's half a day or the whole

9:37

day is suddenly you're able to

9:37

have multiple meetings or you

9:41

have a meeting, you go away, you

9:41

do something, you can jump back

9:44

on to a meeting, even the same

9:44

day, potentially. It won't

9:49

replace the face to face

9:49

completely. But suddenly out of

9:52

those, I don't know, three

9:52

meetings for meetings or more.

9:56

Over the course of a pitch or a

9:56

project, whatever it might be,

10:03

is that you know, the first one

10:03

and the last one or something

10:07

like that might be face to face

10:07

and the rest of them via webcam.

10:11

But people aren't fully

10:11

comfortable with that whole idea

10:14

because all we've got is this

10:14

lens. And it's about changing

10:18

the psyche to suddenly go well

10:18

that's the eye contact. This

10:22

right here, sorry if I'm poking

10:22

you in the eye. But that is the

10:26

eye contact and you almost have

10:26

to have this change of way of

10:31

thinking I have to do it when

10:31

I'm doing any pieces to camera

10:35

is that you just imagine that

10:35

those people I can't imagine

10:39

that I can see you watching me

10:39

put that down you out there.

10:43

Geez. But via webcam. It's still

10:43

giving presentations. And we

10:52

also work with people in terms

10:52

of using the video conferencing

10:55

solutions to the best way so I

10:55

suddenly want to share a

10:59

document of video and audio file

10:59

I want to show my software or

11:05

whatever it is that you need to

11:05

demonstrate. And thankfully I've

11:09

been doing that for all Crikey

11:09

decade and a half probably

11:14

because our software In my

11:14

previous role, we had

11:19

international clients and

11:19

partners. And so I would be

11:23

demonstrating via webcam. So

11:23

thankfully, this was just a kind

11:27

of, Oh, I need to do more of it

11:27

that way rather than that way,

11:31

but to be able to help people to

11:31

feel a lot more comfortable via

11:36

webcam and video conferencing

11:36

solutions, it really helps a lot

11:40

presentations, meetings, even

11:40

providing training, and I this

11:45

that was a new one for me this

11:45

time, because I had to suddenly

11:49

be providing my training last

11:49

year via webcam. And I used to

11:55

make a joke that actually other

11:55

than the fact that you can't

11:57

throw things at me, it's the

11:57

same, you are able to make it

12:03

the same. If you convince

12:03

yourself No, it's not got the

12:06

same on the same connection. And

12:06

you kind of just downplay it a

12:10

little bit, even

12:10

unintentionally. Well, guess

12:13

what, that's how it comes

12:13

across. So by actually giving it

12:17

that maximum, and really

12:17

engaging with your audience,

12:22

really exaggerate the

12:22

enthusiasm, you're still going

12:25

to connect with that training as

12:25

well. Of course, you know, we

12:30

talk about I said at the

12:30

beginning presentations and

12:32

seminars, of course, being the

12:32

biggest presentations that we

12:36

tend to do. Well, of course,

12:36

webinars is an even bigger word

12:40

these days, isn't it a buzz

12:40

phrase, and to be able to do

12:44

webinars is a big thing as well.

12:44

So we work with people to be

12:48

able to deliver a presentation,

12:48

as they would be comfortable

12:53

doing face to face via webcam as

12:53

well. It's important. I've

12:57

always said that seminars and

12:57

webinars are your best way of

13:01

sharing your knowledge. With an

13:01

awful lot of people at a time,

13:06

people will go to seminars,

13:06

because they're interested, I'm

13:10

not in the marketplace. I'm not

13:10

letting you into my business as

13:15

a meeting to try and sell to me,

13:15

but I want to go and listen to

13:18

this and be educated, get up to

13:18

speed be updated, whatever it

13:23

is. And that is your opportunity

13:23

to have this wide array of

13:28

people from different

13:28

organizations, different

13:31

industries, to share your

13:31

knowledge to share your

13:34

expertise to share your latest

13:34

information. And even if it's

13:40

not something right then and

13:40

there that they go, I have to

13:44

have that they have been

13:44

informed they go back to their

13:49

daily operations. And something

13:49

happens a day later a week

13:54

later, or a month, a year,

13:54

whatever it might be later. And

13:58

they'll go Do you remember that

13:58

seminar we went to that would

14:02

have been really helpful here,

14:02

this would have stopped that

14:05

from happening here. always had

14:05

a phrase that my old man taught

14:10

me was if you don't tell you

14:10

can't sell and seminars are a

14:13

fabulous opportunities,

14:13

opportunity to impart that

14:18

information. Now webinars to

14:18

some extent, you could say,

14:21

well, Surely it's not going to

14:21

be quite the same. Why not?

14:26

Think about it, you might get

14:26

more people going to a webinar

14:29

because they don't actually have

14:29

to go anywhere. They can do it

14:33

in between their bits and pieces

14:33

that they're doing. Fine. We

14:37

work with people to overcome

14:37

that. Yes, but I can't see that

14:40

they're nodding their laughing

14:40

as much. I tried to encourage

14:43

people to enable that so they

14:43

can see their audience but some

14:47

instances you can't find we

14:47

switch the the psychology of it

14:52

around a little bit. But it's a

14:52

great opportunity for them to

14:56

see. you're offering your

14:56

product, your service, your

15:00

expertise, your latest

15:00

information. So webinars and

15:05

seminars are absolutely

15:05

priceless in terms of public

15:08

speaking skills. I've the the

15:08

the the slogan with Open Dawes

15:15

Training is actually

15:15

communication skills that remove

15:19

limits. And that's what we

15:19

really set out to do about

15:24

removing limits. For me, it was

15:24

very much that it removed

15:28

limits, I was able to do these

15:28

presentations and get great

15:31

success with our software at

15:31

meetings and web seminars and an

15:36

online demonstrations as well as

15:36

face to face. And then progress

15:40

to me that the next thing I'm

15:40

getting paid to commentate on

15:43

motorsport around Europe, as

15:43

well as in the UK. Then from

15:49

that I've suddenly I'm hosting

15:49

awards nights and live events

15:54

and still do all of that kind of

15:54

stuff. So if anybody's watching

15:57

they need, you know, even

15:57

business events hosted I do

16:01

those kinds of services for

16:01

people and presenting on TV,

16:06

radio, podcasts, other people's

16:06

podcast guests in on those

16:13

Master 74 different things. You

16:13

know the The things that I've

16:17

managed to get into doing has

16:17

been quite incredible. And I

16:19

still pinch myself and I feel

16:19

very, very lucky. It removed

16:24

limits that my nervousness, my

16:24

lack of understanding, standing

16:29

of the preparation that was

16:29

required and structures and

16:33

engagement levels and all of

16:33

that sort of stuff. Well, that

16:38

is what happened there. But the

16:38

communication skills can be as

16:41

simple as having conversations

16:41

with people. Now, I've had

16:47

people use it, you know, the

16:47

training, even in their personal

16:50

life. And that's great, I feel

16:50

very touched. And I've had some

16:53

lovely, lovely emails that were

16:53

really quite emotional, where

16:57

they fed back the the difference

16:57

that it is made to their day to

17:01

day life has been significant.

17:01

And I absolutely adore that.

17:03

Because it did start as a

17:03

project of passion, best for me,

17:07

because I wanted to help people.

17:07

And it still resonates with me

17:11

when people are able to help

17:11

their life in general, not just

17:14

in terms of career progression,

17:14

but just their personal life as

17:17

well. But bringing those

17:17

together is one that comes up

17:21

very often is about when you've

17:21

got to have that difficult

17:25

conversation. And it becomes a

17:25

real struggle on how am I

17:29

supposed to deal with this I've

17:29

got to have, whether it's I

17:33

don't know whether it's a

17:33

disciplinary, whether it's

17:35

somebody who's come with a

17:35

request, and you've got to knock

17:38

it back, but you need to knock

17:38

it back in a positive way,

17:42

whether there's decisions are

17:42

being made with the organization

17:45

that people could misinterpret.

17:45

Because it's not just about

17:48

having that difficult

17:48

conversation. It's making sure

17:53

you're having the right

17:53

conversation. You know, you are

17:56

sharing the correct information

17:56

in the correct way. etc.

18:03

Jonathan Tennant, were you down

18:03

at Brands Hatch at the Italian

18:06

day? Absolutely. That was me,

18:06

sir. I'll take it. That means

18:09

you were done there. Great

18:09

event. I absolutely adore doing

18:12

that one. And I'm down at brands

18:12

actually Saturday and Sunday as

18:15

well. And Encarta Kumar Monday,

18:15

commentating so thank you for

18:18

your comment there. You see, you

18:18

can put your comments in, and

18:23

they can come up on screen. So

18:23

thank you for that, Jonathan.

18:27

And another one is taken it

18:27

further from from meetings and

18:32

presentations is conferences.

18:32

And often, thank you very much,

18:40

Jonathan. Hugely appreciated. I

18:40

love that one. Because it's

18:43

entertainment as well as

18:43

commentating isn't it, we have a

18:46

real giggle with everybody. So

18:46

thank you, Jonathan. Much

18:49

appreciated, I do enjoy myself

18:49

when I'm doing that. Sorry,

18:53

conferences, the now that could

18:53

be you know, conferences for

19:00

your industry with with

19:00

potential prospects, that stupid

19:05

phrase potential prospects, I

19:05

think they're just prospects or

19:08

potential customers, aren't

19:08

they? So we'll go with that

19:11

prospects that are listening to

19:11

information at conferences. But

19:16

I've done an awful lot with

19:16

people high up in organizations,

19:21

where their internal conferences

19:21

like their big annual

19:26

International Conference, or

19:26

whatever, or even National

19:29

Conference of everybody within

19:29

their organization gets

19:32

together, updates on everything

19:32

that has happened over the last

19:36

year is going to happen over the

19:36

next year and a bit of training

19:40

done on certain elements,

19:40

whatever it might be, I work

19:43

with people on those. And in

19:43

fact, one thing that I did, as

19:47

well, last year, was that I

19:47

worked with a lovely lady for an

19:54

organization up in Manchester,

19:54

who she was going to be training

20:00

her people that had to give

20:00

presentations, both by a webcam

20:05

and at these conferences in face

20:05

to face as well. And she needed

20:11

to have some top up training for

20:11

herself on doing all of this.

20:16

But also how to then train the

20:16

others. And I know everybody

20:20

else she spoke to was like,

20:20

nope, we provide that training,

20:24

we will do it. We're not

20:24

training you to be able to do

20:26

that. And she's like, Well,

20:26

then, fine, we're not coming to

20:30

you. We can't it's not up for

20:30

debate. You can't convince me

20:32

that is not happening. And on an

20:32

ongoing basis. big company would

20:36

be lovely, of course. But that

20:36

it was clear, it was a condition

20:40

not an objection. It was not

20:40

changing. It was an absolute

20:43

condition. And I said, Well, why

20:43

Why can I not going to take my

20:50

IP or anything like that, I'm

20:50

going to give her a bit more

20:53

training on presenting on

20:53

delivering training. And

20:59

then she's able to go and take

20:59

something that I'm very

21:01

passionate about, that people

21:01

can really grow and learn from,

21:06

and she's going to help people

21:06

and, you know, we still stay in

21:09

contact now and do some little

21:09

bits and pieces here and there.

21:11

And it's really, really nice

21:11

that she's been able to do that.

21:14

So I've tried a trainer Lot of

21:14

trainers, in fact trainings, one

21:18

that comes up somewhere and I

21:18

think I've flipped over that.

21:21

But training delivery internal

21:21

for your products or services or

21:26

training that you can sell. It's

21:26

another area of this. So that

21:33

kind of spun on from conferences

21:33

to training, because there was a

21:37

link up for a customer last year

21:37

where it was training people to

21:41

present at conferences, and I do

21:41

a lot of that. And she did that

21:44

with her people. similar vein,

21:44

but sometimes a lot more

21:48

specific is exhibitions and, and

21:48

trade shows. And I worked with

21:55

an insurance property insurance

21:55

organization that would do a lot

21:58

of industry specific trade

21:58

shows. But I don't know if any

22:03

of you have, if you'd like manda

22:03

stand where you have, you know,

22:12

an exhibition stand, and you've

22:12

got all these people that are

22:16

coming past the stand. And

22:16

you've actually got to try and

22:20

engage them to get them to come

22:20

and speak to you. It's great if

22:24

you've got something that's just

22:24

automatically pulling them in.

22:27

But so often people kind of

22:27

like, No, I'll just look or you

22:31

got the freebie hunters, all

22:31

that kind of stuff. I worked

22:35

with them, they were the first

22:35

one that I did this and created

22:37

a whole new module as a result

22:37

of, of of the work with them at

22:41

their request for being able to

22:41

start conversations at trade

22:47

shows and exhibitions, how to

22:47

take it in a good direction, and

22:51

how to then get a conclusion at

22:51

the end, you know, probably at

22:55

that stage is more likely to be

22:55

a you know, excuse me secure a

22:58

follow up meeting that kind of

22:58

thing. So that becomes another

23:01

area that suddenly public

23:01

speaking or presentation skills

23:06

gives us advantages in other

23:06

areas. Networking. I don't know

23:11

if any of you may be done.

23:11

Excuse me, maybe done. Like

23:18

networking, breakfasts, you get

23:18

these organizations, or

23:23

networking breakout sessions at,

23:23

you know, conferences,

23:27

exhibitions, and trade shows,

23:27

and you have all these different

23:30

people from different

23:30

organizations. And you get to

23:35

have conversations with them. So

23:35

they're straightaway having

23:37

those conversations instead of

23:37

hiding in the corner, I find it

23:41

hard to start with. But you get

23:41

to meet some wonderful people,

23:45

and they can introduce you to

23:45

even more wonderful people. And

23:50

you invariably get the

23:50

opportunity to pitch your

23:54

organization yourself your

23:54

product, your service. in quite

24:00

a short period of time, you

24:00

know, it could be a short 60

24:03

seconds, you might get five

24:03

minutes, and I'll tell you what

24:05

I struggle more with, than

24:05

having a free rein to be able to

24:09

talk. So I work with people on

24:09

networking opportunities, or

24:12

should I say, people take the

24:12

skills that we work on to use in

24:16

those environments as well. It's

24:16

a great environment,

24:19

negotiations, that could be

24:19

sales negotiations, it could be

24:23

job negotiations, it could, you

24:23

know, the list goes endless. But

24:28

you need to have those

24:28

conversations in a proper way,

24:30

including listening, and

24:30

thinking at the same time buying

24:34

yourself time. You know, having

24:34

the conversation steadily

24:38

without emotion. Again, the

24:38

difficult conversations is about

24:42

you know, try not to have, you

24:42

know, let the emotion run you

24:46

but have that conversation in a

24:46

nice chilled out way. Sales

24:52

discussions, we've covered

24:52

interviews. Now, that could be

24:56

job interviews, it could be

24:56

promotion interviews, it could

25:00

be extended contract interviews,

25:00

it could be media interviews,

25:05

and I do a whole point on you

25:05

know, media is another key area

25:09

interviews, live shows, recorded

25:09

videos, you know, marketing does

25:13

a lot of this, where you do

25:13

things to camera, podcasts, or

25:17

maybe it's just audio rather

25:17

than audio, visual, all these

25:22

different things. Now, they

25:22

could be interviews. Or it could

25:25

be more, you know, job type

25:25

interviews, whatever, all about

25:30

having those conversations. You

25:30

know, I've worked with people

25:33

that they're suddenly like,

25:33

going, I'm so nervous. I'm so

25:35

terrified, and they speak at 100

25:35

miles an hour when they're in an

25:39

interview. And he's like, just

25:39

slow down and have a

25:43

conversation with the person

25:43

interviewing you. Hopefully,

25:47

that person interviewing you is

25:47

good enough to also be having a

25:50

conversation, which

25:50

incidentally, I also train

25:54

interviewers, as well as

25:54

interviewees.

25:58

Because you're going to get more

25:58

out of it. If you make your

26:03

interview we feel more relaxed

26:03

and take it into that

26:07

conversation space rather than

26:07

right I need to tell you this,

26:10

this this isn't this I've done

26:10

and I know that and I've done

26:12

this. Just come down, slow down

26:12

chat about it. Speeches a little

26:21

bit different to presentations

26:21

because they tend to have more

26:24

of a script. You know, I'm very

26:24

much about encouraging when you

26:27

do presentations or step away

26:27

from a script, have key bullet

26:30

points that you want to cover,

26:30

and then wrap it in the signal

26:35

that comes to mind that time,

26:35

but with a speech, more often

26:39

than not, it's going to be a bit

26:39

more scripted. So we might work

26:43

on how to read a script, or how

26:43

to maybe not fully, you know,

26:48

word for word habit, but to

26:48

remind you, you're going to talk

26:51

about this, but a bit more than

26:51

just bullet points, or read

26:55

ahead and speak rather than read

26:55

speak. And that could be I've

27:00

worked with people on like, best

27:00

man and what have you speeches,

27:04

father of the bride, and groom

27:04

speeches as well. But

27:10

professional speeches, you know,

27:10

they stand up at things such as

27:13

conferences, or whatever, and

27:13

it's more of a speech than a

27:17

presentation. And it might even

27:17

just be a short one, but they

27:20

needed to be punchy crisis

27:20

management, communication was an

27:26

interesting one. And that came

27:26

to me with someone saying, look,

27:30

we have situations where the

27:30

proverbial hits the fan, we need

27:35

to communicate that with

27:35

internal and external people as

27:40

quickly as efficiently and with

27:40

the right tone. Whilst we're

27:46

potentially inside, you know,

27:46

like the swan serenely across

27:49

the top, but their feet go and

27:49

tend to doesn't, doesn't. So

27:53

they're not quite relaxed, but

27:53

they've got to portray

27:55

themselves as relaxed. So I

27:55

ended up having a whole other

27:59

area that I worked with people

27:59

on crisis management

28:02

communication as well. And able

28:02

to team up with a PR lady as

28:09

well that so that we can not

28:09

just have my experience from the

28:13

communication, the the actual

28:13

communication side, but from the

28:17

delivery, the the the outsource

28:17

in terms of a PR message and PR

28:21

sources and things like that. So

28:21

that just added a really

28:25

interesting additional element

28:25

to it as well. In terms of the

28:30

where we've also got the why

28:30

what could you achieve

28:35

motivation, justification,

28:35

explanation, there's a lot of

28:40

shins there isn't. recognition,

28:40

you know, is about people being

28:46

able to recognize how much you

28:46

know, how passionate you are

28:50

about things, how enthusiastic

28:50

you are about things, how well

28:55

you present, what you know, etc,

28:55

as well how well you can train

29:00

people and engage with people,

29:00

you know, if the only way you're

29:04

going to get recognition is

29:04

being heard, if you're silent,

29:07

you can get overlooked,

29:07

unfairly. So recognition is a

29:11

big one for me, that could lead

29:11

on to things like promotion,

29:16

more sales, bigger sales, it

29:16

helps teamwork. It helps

29:23

innovation, you know, both of

29:23

those for me, in teamwork and

29:28

innovation. If you don't

29:28

communicate with each other, it

29:33

isn't going to you're not going

29:33

to get the results you deserve.

29:38

And so it's critical to take

29:38

innovation as an example is

29:42

something I love the the notion

29:42

of things are not invented

29:47

invariably by someone, you know,

29:47

we see the cartoons of someone

29:51

waking up with the lightbulb

29:51

above their head and that Eureka

29:55

doesn't often fully happen like

29:55

that they might have a Eureka

30:00

nucleus of an idea. But it's

30:00

then got to be expanded and

30:03

everything else. And more often

30:03

than not true innovation. And I

30:08

don't just mean the, the thank

30:08

you to Paul, need to drop out,

30:14

we'll catch the last bit on your

30:14

uploads. Great talk again, loads

30:18

of food for thought. Thank you,

30:18

mate. Look forward to seeing you

30:20

in a couple of weeks and see if

30:20

I can stay at your house on the

30:23

Friday as well, actually. But

30:23

the you can watch this back,

30:29

because it was the recorded

30:29

version. And there's podcasts

30:32

available as well. So jump on to

30:32

Open Dawes Training dot code at

30:36

UK forward slash Connect if you

30:36

just want the easy bit and

30:39

you'll see that they're uploaded

30:39

as podcasts as well. Sorry, say

30:44

so innovation is that somebody

30:44

will have an idea. And if you

30:48

share it with somebody, then

30:48

they could suddenly

30:56

have someone else they'll go

30:56

well, I was thinking about this,

30:59

but it wouldn't work because of

30:59

what you're now so hang on. If

31:03

we team together. We could

31:03

actually make this work. And

31:09

it's the two ideas coming

31:09

together. Now what happens sadly

31:11

and many of you may suddenly go

31:11

Yep, I can understand that. I

31:16

have that issue where you won't

31:16

share your idea. Because you're

31:22

like, well, in principle, surely

31:22

that's a good idea. But there's

31:28

something missing, that's really

31:28

going to make it work. And

31:31

that's something missing, by the

31:31

way, could be just that

31:33

confirmation that yes, it will,

31:33

if you share it, and you don't

31:38

need to do it all gung ho that,

31:38

look at this, this will work.

31:41

This is amazing. You kind of go,

31:41

this is what I was worth

31:44

thinking of working on, I

31:44

believe this will happen. And

31:48

somebody else goes, yes, it

31:48

will, because of x, y, and Zed,

31:52

but I was thinking and if we've

31:52

I think my ABC with your x, y

31:57

Zed, this is going to work. So

31:57

sharing it is what enables

32:02

innovation. I missed out a

32:02

group, another area, by the way,

32:07

but it's groups. We talked about

32:07

motivation and things like that.

32:11

And I've had people in weight

32:11

loss or waste management groups.

32:17

I've had I've trained personal

32:17

trainers or exercise class

32:24

trainers, they know they're

32:24

good. They're very passionate

32:28

about it. But they're really

32:28

nervous about being at the front

32:30

and being miked up. I've heard

32:30

that several times now. And you

32:34

know, all sorts of groups,

32:34

there's a whole load of areas

32:37

where to have that confidence,

32:37

to manage your nerves, to know

32:45

how to prepare for it, how to

32:45

have your information, how to

32:50

structure it, how to deliver it,

32:50

how to have that connection, how

32:54

to manage questions and answers,

32:54

you know, all these different

32:58

bits and pieces that come

32:58

together as part of the public

33:02

speaking training. It helps so

33:02

many areas, and all you need to

33:08

do is go away. And, you know,

33:08

think, right, I don't actually

33:11

give presentations. But

33:11

actually, that that and that

33:17

would really be beneficial to

33:17

me, or I do do presentations,

33:22

but hadn't thought about those

33:22

other areas. It's the same as I

33:25

work with people that do

33:25

presentations, are perfectly

33:29

happy giving presentations. But

33:29

they want to now take it to a

33:33

whole other level. And that is

33:33

the beauty of public speaking.

33:38

It's such a multi faceted thing.

33:38

I think that's the phrase I'm

33:43

looking for, that can help so

33:43

many areas, it can open doors,

33:47

you probably don't even know

33:47

exist yet. I never dreamt that I

33:52

would be a Motorsports

33:52

commentator, and a host of live

33:56

events and award shows, you

33:56

know, the front in my Dicky bow

33:59

and all of that sort of stuff on

33:59

TV, radio, podcasts, all that

34:03

never crossed my mind. In fact,

34:03

people that knew me of old would

34:07

go, No chance. Not the kind of

34:07

confidence that I had. I've

34:12

learned how to embrace it, how

34:12

to, to nurture it. And anybody

34:18

can I genuinely believe that

34:18

doesn't mean that we're creating

34:21

a blueprint, what we are doing

34:21

is unlocking you, your

34:26

personality, your passions, your

34:26

delivery styles, your tone of

34:30

voice, it's not about changing

34:30

accents or anything like this,

34:34

it is about unlocking you, so

34:34

that you will share your

34:39

information, your knowledge,

34:39

your passions, your experiences

34:42

with other people, it will help

34:42

you grow. And it will help those

34:47

around you grow as well. Think

34:47

about things that you've been

34:52

able to listen to, to watch to

34:52

attend. And it's helped you to

34:57

this day, it's stayed with you,

34:57

it's it's helped you grow in

35:01

knowledge, etc. There's

35:01

countless things that you've got

35:07

that can also help others to

35:07

empower others. And it empowers

35:11

you at the same time. It's it's

35:11

like the opposite to a vicious

35:14

circle. It's a lovely circle,

35:14

where everybody's benefiting

35:18

everybody. But if you stay

35:18

silent, no one will know you

35:22

have those. And you won't be

35:22

able to help others with that

35:26

information. So that's me that

35:26

is Episode 10. of Opened Dawes

35:32

Live. I hope it was useful. I

35:32

hope it is sort of opened up the

35:36

possibilities. Many of you will

35:36

think of others you know, and do

35:39

drop them. If you've got more

35:39

examples. Drop them in comments,

35:42

all of the above. Go to let me

35:42

just put it up on the screen.

35:47

Obviously, if you're listening

35:47

back on the I forgot to put the

35:50

overview on overlay. Sorry, if

35:50

you're listening back on the

35:54

podcast, then you won't see this but I

35:55

will read it out is that if you

35:58

go to open doors, that's da w e

35:58

s training.co.uk. forward slash

36:04

Connect. You don't need to put

36:04

the connector on that will take

36:07

you straight to our website. But

36:07

this one just is a very simple

36:10

landing page with a whole list

36:10

of ways that you can connect

36:13

with us. You can listen to

36:13

things you can watch the You can

36:16

read things, you can download

36:16

some free things, all of that

36:21

plus, you know, have a look at

36:21

our cost, whether that's one to

36:24

one for yourself, or whether

36:24

it's for groups of people within

36:28

your organization. All doable,

36:28

whether it's face to face, you

36:32

know, in person, whether it's

36:32

via webcam. And we've also got

36:37

this blended learning now,

36:37

hybrid learning face to face and

36:43

online, where over six hours and

36:43

growing even more of training

36:48

videos, audio lessons, practical

36:48

exercises, then mentoring direct

36:54

with myself, and we have

36:54

recorded bits that we're able to

36:58

analyze with you so that you

36:58

truly take it as development

37:01

rather than just training. And

37:01

that means where you know this,

37:05

where we've identified all these

37:05

different areas is that you

37:07

suddenly try to implement it in

37:07

something else, and it throws up

37:12

new questions or new thoughts.

37:12

Totally accessible, that we have

37:16

that ongoing, you've got 12

37:16

months access to all of the

37:18

training videos and exercises

37:18

and downloads and everything

37:21

else. But also that there's a

37:21

members only group where you can

37:27

be asking questions, you can be

37:27

feedback to other people, we get

37:32

peer review opportunities, where

37:32

you've got a presentation coming

37:35

up, you can give that

37:35

presentation to other members of

37:39

the Open Dawes Training Academy.

37:39

And they will be able to

37:43

feedback as well as myself and

37:43

the team. You can get it from

37:47

other members. So it's all about

37:47

trying to help you unlock those

37:51

doors, open those doors that you

37:51

might not know exist. That's it

37:55

for me. Thank you so much for

37:55

your time being much

37:57

appreciated. And I look forward

37:57

to seeing you again. Next week.

38:03

Just realize I haven't sussed

38:03

out what next week's shows going

38:06

to involve but we'll check it

38:06

out. And I will see you in just

38:11

under a week now since we're

38:11

past that at that time. Have a

38:14

good week. Cheers. Oh,