Episode Transcript
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0:00
Do you sometimes wish you could be more
0:02
prepared to handle potential
0:05
obstacles in your business
0:07
or more focused
0:10
on achieving your goals ? Well
0:12
, there is a way . In today's
0:14
episode , I am going to share a simple
0:17
but powerful way
0:19
to get more in touch with your business
0:21
and external factors
0:24
that may impact your business
0:26
. Welcome to the Operations
0:28
Toolbox podcast . I'm your host
0:30
, tonya D Harrison . Let's create
0:33
version 2.0 of your
0:35
business , and this is the version
0:37
that is called Growth Without Burnout
0:40
. So let's get started . Today
0:43
, I want to share with you a powerful
0:45
tool , a simple but yet
0:48
powerful tool , and it
0:50
is called a SWOT analysis . A
0:52
SWOT analysis is a strategic
0:55
planning tool that is used to identify
0:58
and evaluate the strengths
1:00
, weaknesses , opportunities
1:02
and threats facing your
1:04
business . Now we're going
1:06
to go into a little bit more detail
1:09
, but let's talk a little bit more
1:11
about the SWOT analysis . This
1:13
SWOT analysis has been around
1:16
since the 1960s , so
1:18
businesses have been using it for
1:20
a while now , and it is still
1:22
widely used today . Not
1:25
only is it used in business , but
1:27
it's also used in the professional
1:29
growth arena and is something
1:31
that I used to use when
1:33
I was a career coach . Performing
1:37
a SWOT analysis allows
1:40
you to take an objective , look
1:42
at the risks and opportunities for
1:44
your business , and it gives you time
1:47
to prepare and put a game
1:49
in place to minimize or mitigate
1:51
the risks or take advantage of the opportunities
1:54
. Now I
1:56
advise that , when you are preparing
1:59
to conduct your SWOT analysis
2:01
, that you take a look at the five
2:03
pillars of business . These
2:05
are the five areas that I
2:07
recommend for all solopreneurs
2:10
as well as small businesses
2:12
. These five
2:15
areas are number one financial
2:17
stability and growth . So
2:20
the first thing you want to do is you want
2:22
to make sure you're you are financially stable
2:24
, and then you want to look at . You want to make sure you are financially stable and then you want to look at how
2:26
you can grow . This is a specific
2:29
area that you want to focus on
2:31
. The second one is customer
2:33
value and success . How do you create
2:36
more value for your customers
2:38
or potential customers , and
2:41
how do you increase lifetime value
2:44
of the customers that you already have
2:46
? We've heard the saying that it's cheaper to
2:48
keep a customer than it is to get a
2:50
new one . The third area
2:53
is operational excellence . This
2:55
is your operations . In
2:57
this area , we're mainly talking
2:59
about how efficiently you
3:01
get things done . So this is around
3:04
your processes , tools , technology
3:06
, anything that creates efficiency
3:09
and increases your profits . Sales
3:12
and marketing is the fourth area
3:14
, and this is taking a look at
3:16
your marketing . Is it landing ? Is
3:18
it converting into sales ? How
3:21
is all of that working for you ? The
3:24
fifth area is professional
3:26
growth and team development . As
3:28
a solopreneur , you want to make
3:30
sure that you are growing professionally
3:33
, since you are one
3:35
of the or the primary resource
3:38
within your business . Also , you
3:41
want to think about ways that you can expand
3:43
your team as well
3:45
as develop them once
3:48
they're on board . So
3:50
let's talk about , or let's
3:52
break down , each component
3:55
of the SWOT analysis . Let's dig a little
3:57
bit deeper . The
3:59
first one is strengths . So
4:02
these are internal . These
4:04
are within your business , so you have more control
4:06
. These are internal factors
4:08
that contribute positively
4:10
to your business's success . Strengths
4:13
may include things like a
4:15
unique skill or expertise , a
4:18
strong brand recognition , customer
4:22
loyalty , efficient processes
4:24
, access to valuable
4:27
resources . These are
4:29
your strengths within
4:31
your business . Weaknesses
4:34
they are internal as
4:36
well , but these are things that hinder
4:39
your business's performance or
4:41
your growth potential . These
4:43
may include things like lack
4:46
of expertise , limited
4:48
financial resources , inefficient
4:51
processes or poor
4:53
brand recognition Anything
4:56
that internally that
4:59
impedes growth . The
5:02
next two areas are external
5:04
factors . The first one
5:06
is opportunities . So this is an
5:08
external factor that the
5:10
business could take advantage of
5:12
, capitalize on to achieve
5:15
growth or competitive advantage
5:17
. This could include things
5:19
like emerging market trends
5:22
that you can jump on , new technologies
5:24
you could use . Expanding
5:27
customer segments right
5:30
, so you may have a product or services that you're
5:32
using in one industry that
5:34
could be expanded to another industry
5:37
, or maybe there are
5:39
gaps in a market that you could feel
5:41
. The
5:43
fourth one is threats . This is
5:45
again external , but these are things
5:48
that could potentially harm your business
5:50
or pose
5:53
obstacles to its success
5:56
. This could be increased
5:59
competition , like a lot
6:01
of people talk about . The market is saturated
6:03
, so maybe that is a potential
6:05
threat . Economic downturns
6:08
, the talk about inflation
6:11
we're in a depression All
6:14
of those things may have a direct
6:16
impact on your business or could potentially
6:18
have a direct impact on your business . Changes
6:21
in regulations there could be a law or
6:23
something that's coming into place that
6:26
may directly impact how you
6:28
do things . Shifting in consumer
6:30
preferences they
6:32
now like something different , right
6:34
that could be a
6:36
threat . Or technology
6:39
disruptions . So think
6:41
about all of these things . Be
6:44
objective , look across the different areas
6:46
within your business and think
6:48
about what are the potential threat
6:50
. Now , when you're doing your
6:52
analysis , because it's
6:54
only you as a solopreneur , you're going
6:56
to have to do some research . Some of
6:58
this information you're going to have readily about
7:01
available because it's internally
7:03
, so you're just objectively looking at your
7:05
business . But for the external
7:07
things , you're going to have to do some research , some
7:09
market research . You're going to have to go out there
7:12
and do some analysis as
7:14
to what is going on , looking at your
7:16
competitors , looking at again any
7:18
laws , looking at
7:20
different marketing trends and things like
7:23
that . So you are really going to have to do
7:25
your work , your homework , in order
7:27
to make this as effective as possible
7:29
. The ultimate goal is
7:31
, when you identify these things
7:34
, you want to have a plan how
7:36
you can utilize them to your benefit
7:39
, or things that you could put
7:41
in place to minimize or
7:43
mitigate risk . Now
7:45
here's why small businesses
7:47
in general should conduct
7:50
a small SWOT analysis
7:52
. The first
7:54
thing is strategic planning . So
7:56
conducting the SWOT analysis helps small
7:58
businesses identify key factors
8:00
affecting their success , right ? So
8:03
it's just like we just talked about . You're able to develop
8:05
strategies to leverage
8:07
your strengths and address your weaknesses
8:10
, capitalize on opportunities
8:12
and mitigate threats . So
8:14
you are in a position
8:16
where you have a roadmap
8:19
for strategic decision
8:21
making and resource allocation . The
8:24
second thing is risk management . It
8:26
puts you in a position where you can now manage
8:28
your risk by identifying
8:31
potential threats and weaknesses . You
8:34
are able to proactively
8:36
address these risks and vulnerabilities
8:38
before they escalate
8:40
into major problems . So you could put
8:43
something in place . You could be proactive
8:45
, which is what we want
8:47
to do . We don't want to wait until something happens
8:50
right . We want to make sure we
8:52
are proactively doing things . Resource
8:55
allocation Now , understanding
8:58
your business strengths and opportunities
9:00
, you can allocate resources
9:03
more effectively . You can prioritize
9:05
those investments and those things
9:07
in areas that is going to help
9:10
you achieve a competitive advantage
9:12
or where there is potential
9:14
growth . So you could really
9:17
optimize your resources
9:19
, and we know that we have limited resources
9:21
. The last one is competitive
9:24
advantage . So a SWOT analysis
9:26
helps small businesses identify
9:28
unique strengths and competitive
9:31
advantages , allowing
9:33
you to separate yourselves in the market
9:35
, differentiate yourselves and attract
9:37
customers . It also enables
9:40
businesses to stay agile
9:42
and responsive to changes in
9:44
the market . Now
9:47
, when it comes to solopreneurs
9:50
specifically , there are
9:52
some additional benefits
9:54
Because we are the
9:56
primary resource within our business
9:58
solopreneur . One
10:02
of the benefits is self-awareness
10:04
. It allows solopreneurs
10:07
to gain a deeper understanding of
10:09
their own strengths and weaknesses
10:11
, and now you can leverage
10:13
these skills more effectively
10:15
. Leverage these skills more effectively
10:18
or , for the areas that you have a weakness
10:20
, now
10:27
you can implement some personal
10:29
and professional development so that you could get ahead of it . And
10:35
when I say self-awareness , I'm talking about
10:37
everything , right ? Something
10:40
as simple as if you scroll social media too , too long , if you're spending two
10:42
, three hours on social media scrolling , that
10:45
could be two to three hours that you are
10:47
working in your business . So
10:49
nothing is too big or too small
10:52
. Really , think about everything when
10:54
you're doing this SWOT analysis . The
10:56
second thing is focus , so
10:59
you can gain insights
11:02
from SWOT analysis to help you
11:04
prioritize your activities
11:06
. Again , we are going
11:08
to focus on those strengths and opportunities
11:11
so that we can leverage them
11:13
. So you could think about what those tasks
11:15
are . We're going back to the 80-20
11:18
rule , right ? 20% of the activities
11:20
usually lead to 80%
11:22
of the outcomes . What are those
11:25
activities that you need
11:27
to be focusing on to achieve greater
11:29
results ? Efficiency
11:33
is the next one . By identifying
11:35
potential threats and weaknesses
11:37
, you can take proactive measures
11:40
to address these issues and
11:42
minimize the impact to
11:44
your business . Again
11:46
, this proactive approach helps
11:48
solopreneurs operate more efficiently
11:51
and effectively . Now
11:54
, the SWOT analysis although it's
11:56
been around for a while and a
11:59
lot of companies use it , there are alternative
12:01
approaches . A lot of companies use it , there are alternative approaches
12:03
. There's something called the score analysis
12:06
, the PESTO analysis , soar
12:09
, noise analysis , and
12:14
each of these tools have pros and cons , so you can go out and you can research
12:16
some of them . I like the
12:18
SWOT analysis because it is
12:21
simple and straightforward
12:23
. What
12:25
are your strengths , what are your weaknesses , what are your opportunities
12:28
, what are your threats ? I like it because
12:30
it's simple , it's straightforward . It
12:32
forces you to look at
12:34
things that you may not have necessarily
12:37
looked at before , as
12:39
long as you're doing it from an objective
12:41
perspective . Again , you
12:43
gotta do your research so
12:45
that it is complete . And
12:48
then also , the other thing is
12:50
, like I said , once you complete your
12:52
SWOT analysis , you want to
12:54
make sure that you have a plan that
12:56
addresses each of these your
12:59
strengths and opportunities , as well
13:01
as your weaknesses and your threats . That's
13:03
how you're going to get the most out
13:05
of it , by doing something about it . So
13:08
, if we go back to the example
13:10
of the weakness of
13:12
scrolling social media , what
13:15
is the plan to stop that
13:17
right ? So it may be to put
13:19
. Where notifications don't
13:22
come through on your computer or on your
13:24
phone , or block certain apps
13:26
during a certain time of day , there has
13:28
to be a plan to address it in
13:31
order for it to be effective
13:33
and useful . This
13:36
wraps up another episode of the Operations
13:39
Toolbox podcast . I hope you
13:41
found this information helpful . Go forth
13:43
and do your SWOT analysis and
13:46
create that proactive plan so
13:48
that you can continue to grow
13:50
your business without
13:52
burnout . I'm your host
13:54
, tanya D Harrison , and I
13:56
want to thank you for joining me . Until
13:59
next time , keep pushing
14:02
forward on your entrepreneurial
14:04
journey .
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