0:08

i miss rena tossing and this and out

0:10

travel the system

0:12

this week, we're speaking to travel,

0:14

has expert and writer, catherine

0:16

found we'll

0:18

talk trends in frequent travelers

0:20

feel a bit alienated i the idea of

0:22

travel well see program see slaves

0:25

and upgrades and room nights concealed

0:27

and attainable here's some some serious

0:29

effort seems to be say

0:31

is that if you're not a frequent traveler

0:34

frequent traveler to do that feeling of

0:36

so having some vip elite

0:38

status and really get down to business

0:40

wealthy and point them out really matters commended

0:43

separate from i could eat or save all

0:45

my money for that were year for

0:47

i could figure out creative ways to use

0:49

my spend with that year

0:51

or running water

0:52

now here we go

1:08

i want to come about com or the from our

1:11

loyal p travel have and kids

1:13

episode was one of the most downloaded

1:15

of all time so clearly you

1:17

all are really really keen on finding

1:20

new ways to get upgrades and save

1:22

as much as possible but one thing

1:24

that we are seeing especially with questions

1:26

coming into our social media channels is

1:28

that there's still a lot of unknown things

1:31

about how our loyalty program actually works

1:34

and because our loyalty program along

1:36

with other loyalty programs are really

1:38

are really way to save we wanted

1:40

to just make sure that we could dig into that and

1:42

give you as much information as humanly

1:45

possible so we've got our trusty

1:47

data correspondent christie hudson with us

1:49

here today was going to try and teach us a singer

1:52

to right chrissy so

1:54

in today's episode we are talking

1:56

all about loyalty programs in

1:58

general but addicts the all we

2:00

also have our own loyalty program

2:02

that a lot of people may not know

2:04

a ton about cells can you tell

2:07

us a little bit about expedia loyalty programs

2:09

today so here's an interesting

2:12

stat most people take

2:14

just one to

2:15

you trips per year

2:16

and they aren't loyal to a specific

2:18

hotel chain and often these

2:21

in frequent travelers feel a bit alienated

2:23

by the idea of a travel agency program

2:26

where the benefits like free flights

2:28

and upgrades and room nights conceal

2:30

pretty unattainable saturday

2:33

instead of talking about trends i'm

2:35

gonna cover what you need to know in order

2:37

to get the most out of it the

2:39

year awards which is our loyalty program

2:42

whether you're a free i [unk] traveler or just

2:44

an occasional one first

2:46

a couple basics on how expedia rewards

2:48

works so , of all exceeded

2:50

rewards lets you earn and redeem

2:52

points on anything you book on

2:54

expedia that means flights and hotels

2:57

yes but also car rentals

2:59

and activities so if

3:01

you have some point some a hotel say you

3:03

can then redeem them later on a car

3:05

rental or a sunset kind of or increase

3:08

for example example also

3:10

no minimum needed to serve redeeming plate

3:12

see concert saving after just one

3:14

trip and then trip thing

3:16

now is once you collect enough

3:18

trip elements you earn silver

3:21

and eventually gold status the

3:23

second and actually take long in fact

3:25

it's completely possible to get to silver

3:28

in just one trick and

3:30

members was status earn points faster

3:32

and get perks take three success

3:35

and room afraid of thousands of hotels

3:37

and expedia so those are all

3:39

the basics but there are a few additional

3:41

ways to maximize on the program number

3:44

one always use expedia you'll

3:47

earn bonus points on every single booking

3:49

number two this is truly

3:52

my favorite hack you can still

3:54

earn your frequent flyer miles on top

3:56

of your expedia rewards points you just

3:59

enter those mileage

3:59

plants in a check out and then

4:02

you're double dipping the great chrissy

4:04

even though i work for the company alive

4:06

this i still don't even always know about

4:08

said this is great

4:14

so money saving and travel

4:17

is something that is really really important

4:19

to all of us and i know it's super important

4:21

to all of you sell i am so excited

4:23

about today's episode we are joined

4:26

by senior reporter for the plane sky

4:28

and nerd wallet

4:29

katherine dunn

4:31

the show before and you all have really

4:33

loved her content she has this

4:35

amazing combination of understanding

4:38

not to travel to

4:39

and what's going on an industry but

4:41

all

4:42

how it it really maximizing

4:44

your point zero miles and all the

4:46

different loyalty programs that are out

4:48

there she knows that it's super confusing

4:50

and have to navigate so she's gonna give us

4:52

amazing tips for how is it really

4:54

make the most out of her nexus

4:57

then welcome back to l traveled

4:59

assume i'm so excited to have you that on the shell

5:03

it was later be back i'll

5:05

tell you what makes it so rain every time you come on

5:07

there's always something like one absolutely

5:10

phenomenal know that of information

5:12

that you drop with us on the shell i just feel

5:14

like you're just like casually drop something

5:17

and it's just like always blows my mind

5:19

i think the last time we had you only the talking about

5:22

i'm mike road trips and you're telling me about

5:24

how you though the opposite direction

5:27

of the most popular car rental route and

5:29

news do it for like a dollar and i feel like that

5:31

was probably like the tip of the season send

5:33

super excited to have you been

5:35

wow that is slattery recommendation and

5:38

convicted my mom right after that

5:40

the rights tell me a little bit

5:42

about sort of your background and and

5:44

what you've been doing for the last couple years

5:46

the my background i the

5:49

i'm a writer food a lot of

5:51

good how loyalty is site will

5:53

keep up with the miles in general

5:56

i talk a ladder credit cards and how you can

5:58

utilize them

5:59

it

5:59

impacts beyond just everyday

6:02

flight you can get a lounge

6:05

access you can

6:07

so hurt

6:09

the food great things that you take

6:11

a little bit of deep dive into this

6:13

very nice world of travel that are

6:15

really beneficial for anyone

6:18

from casual travelers up to

6:20

weekend warriors and people travel

6:22

on and near daily basis

6:24

the what a great in what

6:26

are some of the

6:29

ways that people can save

6:31

on travel right

6:33

now sort of given the current trends

6:35

and given the current environment that were and

6:37

what are some things that you're seeing that might be helpful

6:39

for travelers sir to pick up on

6:42

yeah i think one of the biggest

6:44

things to recognize right now

6:46

is that travel is a little bit

6:48

over the place to keep in mind

6:50

it won't always be like this one

6:52

of the main reasons why i don't believe travel

6:55

will continue to stay as crazy as it has

6:57

is because you know where

7:00

the constant

7:00

yeah the oil everywhere has

7:03

been very fluctuating based on

7:05

the political world issues those won't always

7:08

the employees cel i

7:11

we believe our costs will drop again

7:13

and see have a little bit more stability and economy

7:16

though i would say he knows

7:18

a great time to get a little think creatively travel

7:21

if you just wanna go somewhere a little

7:23

bit more remote considered writing there

7:26

because you mention

7:28

that gas prices and airline

7:30

prices and things like that are likely to go down

7:34

if you had to be a betting woman would

7:36

you recommend to people to maybe

7:39

not look at booking super

7:41

super fi iraq right now i may be waiting

7:43

a little bad just to see if the prices go

7:45

down are you still think that booking really

7:47

far out was gonna get you a better deal

7:50

there are couple different ways to look at

7:52

this one thing that is a

7:54

really good outcome from the pandemic is

7:56

that a lot of airlines have been little bit more flexible

7:58

is change

7:59

the

8:00

and cancellations

8:02

and stuff like that so be said

8:05

i would actually recommend that people

8:07

who know they need to make it back to somewhere

8:09

at a specific date little you're going you're

8:11

headed home for a family wedding

8:13

mm i would look in the airlines

8:15

that have really flexible change the if

8:18

any through a lot of airlines are offering

8:22

police and or rescheduled that

8:24

may not osu this he is that they would have cost

8:26

you a couple years ago so ,

8:29

i would suggest going ahead and looking

8:31

affair that looks like a deal right now and

8:34

then making sure that the fine print allows

8:36

you to change it or cancel it will a day comes so

8:39

if you find a better fair between then and now

8:41

cancel the when you're ready made yeah i

8:43

think that's a good piece of i also some

8:45

airlines have like price matching

8:47

and ah and you know and things

8:49

like that available so that know about such

8:52

as sure that i use on expedia a lot

8:54

when i'm going to a place that i know is

8:57

probably going to get more expensive like especially

8:59

if i'm going back home to chicago because it's such

9:01

such a popular destinations saw

9:03

book if you can pay like five dollars exercising

9:06

to get like the price match guarantee

9:08

a set of the price drops say they they won't

9:10

just like automatically resigned yes i definitely

9:12

recommend people look for things like that are

9:14

there any destinations in specific

9:17

where you started to see some good

9:19

deals lately

9:22

well i think some of the typical

9:24

friends you'll see you and from the to feel

9:26

fares is just trying to think of it from the bigger

9:29

picture

9:29

a fever countries

9:31

or destination

9:32

we're all going on tourism

9:35

and have been really interested by the pandemic

9:37

the last couple of years

9:38

you're going to be very motivated

9:40

to offer rates that

9:42

are encouraging for travelers

9:44

who may not have been there in the last couple of years

9:47

so i think one reason we saw croatia

9:50

and amsterdam the that wildly popular

9:52

places to go again this past summer

9:55

was precisely because of

9:56

that you know a lot of people natalie

9:59

went into

9:59

the bit of a doomsday mindset of oh maybe

10:02

i'll never get to travel

10:03

repeat again to just

10:05

catching up on life in general again

10:07

that being a couple of pictures and

10:09

having time to during the that where they wanted to go

10:12

really interested a lot of the ways in which the

10:14

buffer destination for they'd never been to

10:16

before so i would encourage

10:18

travelers to keep a running list

10:21

of places that you'd make to go in

10:23

whenever you're bored honestly just random

10:25

through a slight search tool

10:28

i'm plug them into expedia

10:30

or something like would help us one

10:32

of my favorite ways to travel

10:34

he scrap years and though whenever i

10:36

can if i find a good deal on ticket

10:38

in i'll build my the case and time around it

10:40

and if i want to do a

10:42

friend trip in particular i that

10:45

people are a lot more likely to make plans if

10:47

i'm already saying

10:48

i'm gonna be in good faith from the state to the

10:50

state who wants to join me instead

10:52

of doing that tax chain where every month

10:54

well maybe or to do they play like i

10:56

had thought that we send it so and i hate

10:59

that we are do it

11:00

show those really good feel

11:02

like you're talking about are such a great

11:04

way to get people to together because everyone

11:07

just want someone to make a decision so

11:09

again flexibility

11:10

hop hop it always

11:13

that a hundred percent true because i feel like

11:15

crying at least with my family and my sisters

11:18

we've been trying to schedule like

11:19

charles tran

11:21

i i i swear it feels like two

11:23

years then

11:25

when i already have trips planned for work

11:27

because i i'm lucky enough to where

11:29

i get to travel a lot for my job as i get

11:31

to go to singapore or londoner in

11:34

austin and things like that and so they're all

11:36

was like oh when are you going to london next

11:38

can i can they want that and i

11:40

was like oh okay yeah of course you can

11:42

com been out any face is all

11:44

the sudden as like all the sudden the weekend is

11:46

free i'm so you're you're totally

11:48

right that is absolutely a thing that they do much

11:51

shift into loyalty programs

11:53

really quickly because loyalty is obviously

11:56

an amazing way to say

11:58

is and you have this the little

12:00

to get all at all that it sort of totally

12:03

worth and are so many people who are

12:05

to sell began to this obviously you know this

12:07

after working with the points guides like an entire business

12:10

least half of that on

12:12

what are some of your sort

12:14

of favorite loyalty programs

12:16

these days i love which he said about

12:18

they were really fortunate to get industries where

12:20

we travel a time when i saw

12:23

remember when i had a desk job and i can

12:25

maybe get one international trip a year

12:27

since his fleet here question there

12:29

are a couple different ways that are

12:31

the people on that less traveled and

12:34

of the spectrum can get into the game without feeling

12:36

too far behind

12:37

an easy one as

12:39

the thing up to the right credit good

12:41

we're fortunate here in the us to have really

12:43

really lucrative programs

12:46

that rewards you generously for money is had

12:48

to spend any way the easiest

12:51

example is just groceries or gap

12:53

you know especially with everything going up and

12:55

present the here yeah that that

12:57

kind of soften the blow a little that when you're realizing

13:00

that oh well maybe it's

13:01

the kind of off that's a family vacation this

13:03

year

13:04

hundred percent i will change a pack of gum on

13:06

my credit cards as as like one dollar that's

13:08

one airline mile take it right

13:11

what , like partner

13:13

specific loyalty program

13:15

so we start with hotel loyalty

13:18

programs have have

13:20

you seen any major shift in

13:22

those arm or are there

13:24

any hotel loyalty programs that you're really

13:26

loving these days will

13:29

i've always been always really big fan of

13:31

the hotel back from program

13:33

though back when i didn't travel

13:35

very much for years it

13:37

would so hard for me to hit the necessary

13:39

twenty five nights a year and a hotel

13:41

i can you can guarantee i would stay twenty five

13:43

nights at in a hotel it alone

13:46

a specific gene see one of the reasons

13:48

i really love who tells dot com is

13:50

because i get a free night for every

13:52

ten nights nice day so that doesn't matter

13:54

who i the room for sometimes

13:57

up at my parents' room as they're doing a longer

13:59

live to as far away airport

14:02

a little older and i want them to have a place

14:05

to crash for a couple of hours before they hit the road

14:07

again so that also has started

14:09

my credit and expedia it

14:11

has a really helpful program that's just

14:13

basically designed to help

14:15

you earn a little bit something for everything you do

14:18

so whether you're booking a cruise

14:20

or rental car was the towering more

14:22

a slight

14:23

the to paris count as an instant

14:26

the country be called and check the woman so

14:28

after ten trip elements you get

14:31

one pierce added up after

14:33

twenty five you reach the next one so

14:36

i really

14:36

like the way that a lot of these programs

14:39

are allowing every day travelers hurts

14:41

and i just dipping their toe into the loyalty world

14:43

you don't feel like they're running something has gone

14:46

what's have another really great example

14:48

of a very beloved us airline

14:51

that makes it pretty easy for people

14:53

to feel like they're earning certain prick if

14:56

you've got a credit card though sometimes

14:58

and you trade coupons in the mail would yeah

15:00

you know they out of to a thirty dollar privilege

15:02

over for tickets that you know who free

15:04

date

15:05

and i think what i've noticed

15:08

especially with the airlines and i feel like

15:10

at one point southwest was the only one

15:12

who did this for as like if you got

15:14

the southwest credit card you automatically

15:16

got like a free companion ticket like

15:19

everywhere you are going and i feel like

15:21

southwest was the first one that did that by now

15:24

even i noticed alaska now is

15:26

offering a companion ticket so i feel

15:28

like they're really trying to sweeten

15:30

the deal when you get like an

15:32

airline specific credit

15:35

card what's your perspective on

15:37

those types of credit cards especially with

15:39

the airline industry because i feel like they

15:42

they really really push those verses

15:44

just join

15:45

their loyalty program

15:46

i used myself as companion

15:48

religiously so i think

15:51

it really comes down to how

15:53

often people are utilizing that program

15:56

and

15:56

they would do it for

15:58

instance if you've got a family

15:59

the aisles

16:01

q or four people so

16:03

maybe one kid get

16:06

the known as each parent companion

16:08

and you traveled pretty consistently you

16:10

know your fly to see grandparents have a couple of

16:12

months signing up for something

16:14

that allows you to earn duel companion passes

16:18

that appeared makes it great

16:20

if you don't usually spend that much

16:23

money he pointed take pointed take

16:25

amount of earning an effort to

16:28

reach their computer

16:28

impacted so i think travelers

16:31

who you have to stop and think where

16:33

is that sweet spot where

16:35

we have spent enough money that we would

16:37

have spent any way to get the same

16:40

so easy to spend way more

16:42

than you should have under the you

16:44

know justification that you're you're saving

16:46

towards families the case in

16:49

or holiday whatever to me

16:50

i do find online resources to

16:53

a really really good job of evaluating

16:55

some of these programs for you and showing

16:57

you that cost benefit analysis

16:59

where'd you get your information from our what resources

17:02

he used to help you make informed decisions

17:04

about loyal

17:05

programs and credit cards and i can assess

17:07

i think these days in a see it as

17:10

you viewing easy to think much of

17:12

the same poor information

17:14

the i really like figuring

17:16

out what's your preferred medium of education

17:18

and going from there if you are

17:21

a big instagram fan, especially

17:23

my friends who have really young that artist chasing

17:25

them around all the time little instagram

17:27

reels are such an effective way of

17:29

just not to bit of information, you

17:32

need to know about so you can google it for later

17:34

so i would save

17:35

finds that in that space

17:38

to really catch your eye if you

17:40

are apparent and you're not traveling like the

17:42

young and single business consultancy

17:45

obviously follow the people who have

17:47

a similar lifestyle tier the

17:49

point gangs open early great resource

17:51

for this other this other a little bit more towards

17:53

the higher end so i

17:55

would say you know you're not big on

17:57

figuring out exactly what the best business class

17:59

like to bali is it might not

18:02

the fairly be the best resource were yeah yeah

18:04

i'm

18:05

there are alot

18:06

really hope for website out there

18:08

that give you kind of ah

18:10

the calculator that's how you like the

18:12

average point is worse and

18:15

these are all arbitrary evaluations of course

18:18

i'm in a while and has won

18:20

two points guy has learned that i

18:22

would be schools are just kinda hoping you and

18:24

ten am i better of pictures the time

18:27

or should i use my point in may

18:29

recently stumbled across a facebook group that was

18:31

literally just about airline loyalty hacking

18:34

then it would be the the it was literally a

18:36

community of people that just use their points

18:38

to get upgrades and fly business and and that kind

18:40

of south and they share their experiences in their tips

18:44

go to facebook and just sort of search for

18:46

various types of travel group since he sees and find

18:48

one that sort of meet your needs are you finding

18:50

of like minded individuals i find us be super

18:52

helpful

18:53

they couldn't agree more i am huge space that

18:55

group stalker poster com and her

18:58

and i don't even have any shame about it too

19:00

i will say that i really like particularly

19:03

for the attitude

19:03

that group members has

19:06

our until next travel and bundle

19:08

up travel level

19:09

will is owned by an upgraded

19:12

points and hundred travel

19:14

the runway to next travel

19:15

the i think what i like them most

19:18

these groups that people are really kind

19:20

and helpful they very much have that

19:22

attitude of oh

19:23

totally hear one i might still

19:25

be here with use like no question is stupid

19:28

and i think understand

19:29

they were yeah people can be pretty snarky

19:31

on the internet it can be really off putting

19:34

to ask a new the question and feel ashamed

19:36

for

19:36

when he returned to a cat know

19:38

what a cfp as you be is

19:40

unless you know you know really can't

19:44

work in the base so people

19:46

are really kind they are about directing you

19:48

the previous graduates and learn more

19:50

and i think overall the quality

19:52

of learning i've gotten a newsgroup is really

19:54

high islam

19:56

what's a c s p

19:58

it's yes he is a chase [unk]

19:59

fireproof oh her third

20:02

yeah chase sapphire preferred

20:04

and the su be as the sign [unk]

20:05

only the enemy

20:07

this will acronyms their to say of

20:09

people in this space they all the time says

20:12

you know what it is your know what it is and

20:14

if you don't you really can't google for

20:16

so mean but like what does that say about me because

20:18

i have a chase sapphire preferred card but

20:20

i didn't even know that acronym ah i

20:22

used my chase travel

20:25

credit card

20:26

to book

20:27

crab all on

20:30

expedia so i guess expedia

20:32

loyalty points i get my credit card

20:35

points and then i also

20:37

get the airline and hotel point

20:39

so like i have so many loyalty

20:41

programs but i use i'd like to try

20:43

to like stack them on top of each other as

20:45

much as as much as possible so president

20:48

know that acronym i feel like i'm like i should be aren't

20:50

like an insider do you do you

20:52

do like the triple dip double dare

20:55

i do like that double triple death i will

20:57

actually add another one for you who

20:59

has back portals food

21:01

you are earning a

21:03

your credit i played the expedia

21:05

giving you points for what you said as

21:08

he saw earning your airline or

21:10

the cowboy lt and

21:12

the

21:14

a lot of credit card portal

21:17

cashback portals will

21:19

pay you are you know

21:22

section of their affiliate income

21:24

if you linked to expedia

21:26

through they're like so

21:29

, instance propaganda the big one as well

21:31

known am

21:34

the bake

21:36

okay rak safe evades the camera

21:38

and or not but yeah think so either

21:40

all sites that we'll pay you

21:42

a little bit of their soviet income because

21:45

i like expedia even me

21:47

create target walmart

21:49

i'll bet my sam's club

21:51

if you're buying from edo many

21:53

of the retailers that are popular

21:56

in the us and internationally won't

21:58

pay you have a year

22:00

percentage of the income areas when

22:02

you go through daily

22:03

like you could drupal different

22:05

that i am a you really know much

22:08

about i mean i'd heard of password

22:10

portals but to be elena i've heard of rocket and

22:12

but i didn't realize that that was a cash

22:14

back porno like i didn't really like know the definition

22:17

of that and i never even considered sort

22:19

of layering that on to the whole

22:22

the

22:23

sort of the home

22:25

email i guess as the

22:28

have like the points of the flanks face

22:30

i'm you're doing pretty well already

22:33

said this is where

22:33

you get really really nerdy

22:35

yeah of hundred percent a hundred percent

22:38

having canoe to define for her listeners

22:41

was in ot a is and who falls

22:43

into that category in

22:45

ot has an acronym for an online

22:48

travel agency in many of

22:50

us may not remember the travel agency

22:52

that you're wearing a walk into

22:54

an actual office and a nice

22:56

lady probably with a scarf sits down and types

22:58

a bunch of jefferson to a computer none of us

23:00

gets hat besides like see have

23:02

made it so easy these days

23:05

for the average person as access to that

23:07

important for and it's fantastic

23:09

the double dip and the triple deckers is one

23:11

of the great reasons i think why ot

23:13

a loyalty programs like expedia are are really

23:15

grates what are some of the other

23:17

perks that you've noticed about expedia loyalty

23:20

around that you think maybe or thanks

23:22

for people to know about that they may not necessarily

23:25

realize or i'm you know

23:27

what are some of your favor us aspects of that program

23:30

or what are some of the things that you don't love about the program

23:33

here i think i'm one

23:35

of my favorite things about a lot of these

23:37

third party booking site which

23:39

again like expedia

23:41

who told that from it's pretty much

23:43

anything that isn't directly sending issue american

23:45

airlines southwest up

23:46

i'm married dot com

23:48

i think one of the best things about these sites

23:50

is that if you're not a frequent traveler

23:53

a consenting give you that feeling

23:55

of so having some v

23:56

if he only status you

23:59

know

23:59

a lotta times when you're like entities sized

24:02

will tell you that they're giving

24:03

the an extra ten percent more or

24:05

ten percent or more our planes like i'll tell

24:08

you my gets a bonus points

24:10

and certain properties that are really trying to attract

24:12

newcomers or repeat customers

24:15

so

24:15

those are probably similar things i enjoy the

24:17

most you know once you've

24:20

been there

24:20

word tantric elements or twenty

24:23

five two elements you're gonna get

24:25

more points per dollar

24:27

like you mentioned he pokes through them a lot

24:29

so you're probably pretty familiar with that

24:31

nice double dip have any postwar

24:35

most your airline or hotel points as

24:37

well as expedia

24:39

you've also got a various

24:41

different aggregators sent also show

24:43

you that

24:43

great for different hooking

24:46

he'll auto slashed not phone for instance

24:48

is a really

24:49

the line for curbing to it

24:51

quick little questionnaire you fill

24:54

out and playing as a zero say orlando

24:56

i'm pretty perfect leading on september

24:58

fifth i would have picked up my car at the airport

25:00

and new

25:01

putting on a information and then he asked me

25:04

to i have different loyalty

25:06

programs and that's not just for the cards

25:08

or airlines are hotels it's also my

25:10

triple a members

25:11

it is also my costco membership so

25:14

how's partnerships were that yeah

25:17

they learn about

25:18

the read a fifteen minutes later i get an email

25:21

that into my inbox and give

25:23

me a list of options

25:24

or various different rental car

25:26

companies and fucking suit

25:28

different length so that would be expedia

25:31

exit the direct from the rental

25:33

car company but they'll have direct

25:35

links they get me the best possible rates

25:37

with the loyalty programs i do have so

25:40

that has been a tool that

25:42

many of my more experienced peers

25:44

shared with me and it works worldwide

25:46

they put rental cars croatia

25:49

in mexico on those races

25:52

i want for your such a big rental harper semi

25:54

i get so nervous about driving

25:56

in like outside of the

25:58

united states i

26:00

think because i always like end up with like

26:02

a stick shift car and i just really really just

26:04

it's too much for me so i get really

26:07

nervous about it but then every time i talk to i'm like

26:09

you know what happened really knows what's up in a historic

26:11

and those rental cars all over the place i love it spray

26:14

well suited to i think i thought

26:16

you accurate

26:16

renting cars with a new thing for me as

26:19

of february twenty twenty one i

26:21

also don't try stick at all actually

26:23

it's one of my bigger shame the news but

26:25

there's a toggle on auto slash dot com does

26:27

as an automatic transmission only

26:30

so my regular price

26:32

year in europe but

26:33

hey this shipped me a call her

26:35

to curly so and i needed it

26:38

now i'm just sort of getting

26:40

back into into the loyalty

26:42

loyalty programs i'm curious

26:45

catherine how many loyalty

26:47

memberships do you have currently

26:51

i don't think i can eat and answer that for you

26:53

a brilliant my spreadsheet

26:54

i have a spreadsheet

26:57

oh gosh you have to have a spreadsheet there's no

26:59

way i would track all of my loyalty number i

27:01

am a spreadsheet it's robust i would

27:03

gather i think

27:05

the dot the minimum play the main

27:07

ones i use a lot are

27:09

the guy

27:10

eerie airlines i use very consistently

27:14

three more era

27:14

lawyers and kazan i am

27:17

and

27:17

the who toil loyalty is three to four

27:20

the waves maybe for more

27:23

occasional one there and

27:25

said

27:26

two to five

27:28

yeah

27:30

that i will use

27:31

more often than i think i will again

27:33

i'm ready acquire

27:35

it's often ending up with me

27:37

for expedia so if i had to log in

27:39

every time and forget password that's philly

27:41

math and

27:43

yeah i mean honestly

27:45

i'm i'm a part of a ton is it's

27:47

sort of because i just i cannot stand

27:49

the idea of leaving that money

27:51

on the table like it's a

27:54

it's a seems like a

27:56

lot of times you have to three

27:59

and account anyway

27:59

to like book something on a website

28:02

ray like especially with travel

28:04

you need to have the heat confirmation center

28:06

your email so click that

28:08

box to join the loyalty program and

28:10

even if you like i just i also like

28:12

you never know like maybe

28:15

i'll the sudden maybe we'll all this and become

28:17

like and i'd see like aficionados

28:19

catherine he decides the like you're going to say is you

28:21

loved him then select now you're gonna

28:23

say they're all the time and so you don't want to leave that

28:26

money sort of sitting sitting on the table i feel like

28:29

they will be just got back from vacation

28:31

and my husband lithuania's like i have a daughter

28:33

and she's three many guys

28:36

have you signed her up for

28:38

her alaska loyalty program i noticed

28:40

her mileage number is not on the ticket

28:43

i know that i didn't any was a are you kidding me

28:46

she's taken like like for

28:48

alaska flying then she

28:50

was born we just lost all of

28:52

that money we left on the table and i felt like such an emp

28:55

discuss our this oh my god this is supposed to be

28:57

my space what are some other

28:59

like the help that you

29:01

think are like if there's one or two things

29:04

that you think people often forget about

29:06

when we out when it comes to the loyalty

29:08

travel space that you want to remind them like something

29:10

like get a loyalty program for

29:12

your child right or get them and me like have

29:14

them start early ads or anything else like that

29:16

you think people often forget

29:19

about are just don't think about

29:20

yeah well you know with the i think

29:22

that's really q and you know i imagine

29:25

you investing for your child's college fund

29:27

some day plus hurts you know that her

29:29

trial live that is what

29:31

i'm saying she's probably young

29:33

enough in the sense that like you still

29:35

have records of others like you've taken

29:38

that you might be able to get in touch with a lot happier

29:40

lines and to tell them hey i

29:42

thought about doing this before that you see how often

29:44

we travel they might set her up with an account

29:46

retroactively the lot of times as

29:48

long as they can prove you know

29:50

she traveled with you he

29:53

probably won't get credit for the flights were she

29:55

with a lot baby but once you had to tell ticket

29:57

for her that you know the revenue yeah

29:59

so i would say do not despair

30:02

the travel insurance is way more important

30:04

than it ever been am i think

30:07

for most people it with a nice to have we might

30:09

not even have known about it before

30:10

right now at the really helpful

30:12

thing to purchase independent travel

30:15

insurance especially if

30:17

you're going to a place that might still have covered restrictions

30:19

and quarantines because that insurance

30:22

plan is pointed to pick like aussie between

30:24

forty eight percent of your total shit

30:26

past but that by you

30:28

peace of mind and although saved

30:30

costs says anything

30:31

right

30:32

travel insurance is going to protect you

30:34

more than pretty much anything else there's no

30:37

real guarantee right now but knowing that you

30:39

may not have to pay out of pocket for everything

30:41

is is a really ugly and one thing and

30:43

and i have also found a little bit more

30:45

annoying but pays off when i'm

30:47

actually on my sense is this guy hadn't

30:49

downloading the app how annoying as

30:51

the have to log in constantly through a browser

30:54

hope for why fly that fast enough

30:57

feeney all those other things keep

30:58

half of the detailed bit of soccer

31:00

so the answer you know

31:02

like a breather really pushing travelers

31:04

toward their apps now is that expedia

31:07

offers a i think an extra bonus

31:10

points for dollars spent

31:12

if you book thirty am you're in a

31:14

hotel that mom

31:16

who told to

31:17

they wave of the things easier but

31:19

your

31:20

the award night due to act so you

31:22

know

31:22

if it all the same to you like

31:25

one hundred percent also i i'm a big

31:27

promoter of the house as well because buildings

31:30

one

31:31

it's nice

31:33

having your boarding pass on your phone like

31:35

thirty it's just a name

31:36

they had a minute but then

31:39

all south i've noticed that it's

31:41

that lot easier to add yourself

31:43

to like the upgrade wait lists

31:45

on fight through the app it's really

31:48

annoying to have to do that on like mobile

31:51

lab or or thats nsf

31:53

so like having that on the hop like even if you for sometimes

31:55

i forget to do it until like

31:58

mrs i play insanity

31:59

they're like i'll be like falling asleep ratify for

32:02

years ago my god am i on the wait list for

32:04

the upgrades and i to the gramophone and they

32:06

go to the app and i i figure it out so i feel like that's

32:08

a really good can i can't

32:10

yeah that i grew that entirely

32:12

one other thing i love about doing that for

32:14

flight it and i'm really

32:16

knows he i like to see how many people or next

32:19

to me is obviously our goal is to get

32:21

a free or out and myself as i can

32:23

still all jumping around sometimes

32:25

and just yeah wait to see

32:27

if there's a block of rose

32:30

where there aren't really any seats being taken

32:32

all blame them one of

32:34

my favorite tactics if i'm traveling with someone

32:36

else is one of us a the window

32:38

on the other one takes the i'll has

32:39

very few people will willingly

32:41

chealander pretty

32:42

he learned middle seats so we've

32:44

been almost always get away with that

32:46

the market the pretty for flight they're

32:49

they're all really helpful little

32:52

slight improvement none of them will make

32:54

or break your trip but they

32:55

the you take away a lot of extra

32:58

the airplane these him but of that mark

33:00

is using time

33:01

it also sometimes they

33:04

may have they may be charging for see

33:07

a month out but then the day before all

33:09

the said no same seats or not

33:11

they're not charging for them

33:13

the i phone and you know you might not even

33:15

necessarily have to do it through the app so

33:17

many ims is the counters not too busy

33:19

and you're really sweet to the gate agent they

33:21

will be like

33:22

okay why not put you in israel

33:24

you have a lot of

33:27

you have a lot of things going in your face

33:29

if you can tell and i would rather be and

33:31

thirty

33:32

the and as instead

33:34

of them having to go through and basically read

33:36

the whole manifest she'll okay well

33:38

this got this windows

33:40

here we got it i'll hear if you know what

33:42

you want in you tell them you

33:44

know you're helping them help you

33:47

that's great i'm what's

33:49

the best advice you think you can give someone

33:51

is not super travel savvy

33:53

with life loyalty program like program real novice

33:57

the

33:58

the going to stick with it

33:59

it probably what i would say

34:02

i mean i

34:03

come into the time when people talk

34:05

about points miles credit cards travel

34:07

and all that stuff it's really overwhelming

34:09

that there is so much out there play

34:12

there isn't really a wrong way to go

34:14

about doing that even if some people on

34:16

the internet

34:17

or really judging you know

34:18

the like expedia use

34:20

expedia if you like looking

34:23

directly with an airline our hotel do

34:25

that if you like

34:27

they were told that can you only

34:29

want to find the cheapest seats whatever stupid

34:31

it until you have a really sparrow

34:34

for

34:35

what's happening be

34:36

and your own experience

34:38

and then you can set branching out

34:41

you know

34:41

if you've

34:43

the large family that you're trying to travel

34:45

with and coordinate man

34:47

figure out of system or it for that works for

34:49

you

34:50

do a google form a google sheet maybe one

34:52

person books all the flights or every family

34:54

bookstore one five

34:56

the

34:57

i'm kind of a system and faith

34:59

the that you then can say we used

35:01

to data now were doing this

35:04

otherwise it's just chaos every time

35:07

very to book a new trend and you

35:09

can't have to learn everything from scratch

35:11

yeah i feel like you're a bit

35:13

of like an early adopter catherine in

35:15

this space like how

35:17

long have you been in expedia loyalty member

35:20

when you'd have to check i think

35:22

twenty

35:23

well but that only because i opened that

35:25

it can that who handled this yeah head

35:28

i probably got once every two years

35:30

because and have a lot of travel money back

35:32

then or leisure

35:33

yeah i honestly i think the average traveler

35:36

his doesn't or her the travel

35:38

space for a probably only two does

35:40

travel like once or twice a year so that mack

35:42

center that makes sense but will thank

35:44

you for being such a loyal member catherine we're

35:47

missing or him thank you for having any that

35:49

always i'm

35:51

as always you have you know

35:53

really just given us a lot of

35:55

amazing nuggets of information and tips

35:58

and is alicia so great having your though

36:00

so thank you for coming back to that think

36:02

you so much

36:02

the warm welcome

36:11

the

36:12

about this conversation is

36:14

that it really reminds me that loyalty

36:16

programs are not only allow

36:19

upgrades and things like that i think a lot of

36:21

people sometimes associate being

36:23

a loyalty program member with luxury

36:25

travel which is a lot of what he

36:28

help elect the points i really hone

36:30

in on how to get that first class ticket or that business

36:32

class tickets for , up for loyalty

36:34

programs recent years some test

36:36

us about getting the array is about sometimes

36:39

getting you think death that three

36:41

nights you can get that free

36:43

flight right you can get that late

36:45

check out some of those perks and that

36:48

kind of stuff and frankly the more you travel

36:50

the more you get so it really just

36:52

reminds me that any human being

36:54

can being can loyalty program number and really

36:56

reap the rewards what's your

36:58

favorite channel have to tell us on social

37:01

and tag at expedia and and trx

37:03

come on

37:05

on on africa antiphons

37:08

, inflation is heard of a bit

37:10

of how travel the system for a

37:12

caveat that com a forward

37:14

slash thorn for a clash

37:16

pack pack i want

37:19

to thank you so much for joining us today

37:21

and lots of fourth st catherine fan

37:23

for coming on the show again it's a was

37:25

such an amazing conversation with you can't

37:27

you if you'd like to find out more

37:29

about catherine you can catherine her fans

37:33

are rolling on instagram little name

37:35

on at and if you

37:37

have any close since comments from or better

37:39

yet several suggestions please be

37:41

sure to dns we are at expedient

37:44

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in share

37:48

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37:50

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37:53

and sonic doing it on the executive

37:55

producer and your house nothing

37:57

if

37:59

it

37:59

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38:02

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38:03

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38:05

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38:06

i'm a mohamed and authentic miller

38:09

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38:11

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38:14

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38:16

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38:30

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38:32

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38:37

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