The past week’s unprecedented violence between the militant group Hamas and Israel have once again thrown the spotlight on the difficulties and challenges of reporting on the Middle East.

Listeners share their thoughts on how the BBC World Service has reported the deadly events. We ask the BBC’s director of news content, Richard Burgess, about the use of language and the pressures news programmes face in handling a fast-moving story.

Presenter: Rajan DatarProducer: Howard Shannon.A Whistledown production for the BBC World Service