This is a weekly review for all Pagoda PBA Business English students. This week we will have do our vocabulary review along with example sentences with a special guest, our associate producer and college student extradornaire, Mi-Kyeong Son. We will also do a simple survey question dialog and explain its purpose. We then will explore the Credit Card customer service sample dialog and explain how to write a dispute letter. This week’s news tidbits and the business tip of the week. Any questions please feel free to contact me at [email protected] and all transcripts are available on http://pbaenglish.blogspot.com Once again thanks and kudos to Cherry Teresa for use of her song in the intro and outro, “Best Of Me” available on “Igloo Nation Compilation” or visit her website at www.cherryteresa.com and Godspeed to your recovery. This podcast also brought to you by 41 Korea Trading, for all your import needs, please visit www.41koreasports.com