Our first bonus episode!Join us as we explore what truly sets a painting company apart from the rest with C4C coachesMike Katounas, Rick Holtz, and yours truly, Scott Lollar. We share the unique features that setHome Works Painting and H.J. Holtz and Son, Inc. apart - whether it's rigorous backgroundchecks on staff, a six-year warranty, or color consultation services for those struggling with colorselection. Mike and Rick discuss how they weave these points into our marketing and salesprocess, ultimately securing us more jobs.We move on to the crucial topics of professionalism, tenure, and communication in our service.We tackle the differences between painting a commercial building and a residential home,emphasizing the value of a stable and invested customer base. Mike, Rick, and I underscore theimportance of consistent communication with customers, from daily reports to reaching outmultiple times before stepping foot in a customer's home.In our final discussion, we dive into the complexities of business growth and the challenges thatcome with strategic role transitions. We highlight the importance of understanding your ownstrengths and weaknesses, and the value of hiring others that possess differing skillsets fromyou. We also delve into the nuances of building relationships with designers and contractors,revealing how it can add more value to your business. Tune in for invaluable insights andpractical advice for every painting company striving to reach new heights.

Find More Episodes on PCA Overdrive: https://www.pcaoverdrive.org/beyond-1m-podcast

PCA Overdrive is free for members.

Not a member? Download the app on the Apple Store or Google Play and enjoy a 7 day free trial!

Become a member: https://www.pcapainted.org/membership-resources/