Join us on the Beyond a Million Dollar Podcast as we engage in a compelling conversation withindustry experts Mike Katounas and Rick Holtz about the transformative power of training anddevelopment in the paint contracting world. As we navigate the challenges posed by a shrinkingworkforce, Rick introduces us to the on-the-job training strategy at H.J. Holtz & Son, Inc., wherea veteran employee mentors others with the support of an operations manager. We dissect theimportance of bespoke systems and consistency in business growth, and Mike weighs in on thecomplexities of managing subcontractors at Home Works Painting, emphasizing the necessityfor clear expectations and protocols to uphold standards.Listen in as we tackle the critical issue of onboarding and employee retention, confronting thestartling statistic that sees some companies losing as many as one in four new hires. Discoverhow effective communication and avoiding menial tasks for new recruits can transform theirexperience. We delve into successful integration strategies, such as creating training rooms andstandardized operating procedures, alongside the merits of exposing new hires to different crewleaders for diverse experiences and feedback. Our discussion underscores the investment insystematic training and onboarding as a cornerstone for nurturing a skilled and dedicatedworkforce.We also share insights into the inner workings of a healthy organizational strategy, revealinghow structured crew leader and operations meetings bolster team cohesion and communication.You'll get a glimpse into the use of scorecards for tracking performance, the utilization oftechnology to keep teams aligned, and the pivot towards collaborative meeting structures thatempower team members and enhance accountability. Through real-world experiences, Rick andMike affirm the impact of frequent, but, more importantly, focused meetings in creating a unitedcompany culture and driving business success. Tune in for a treasure trove of practical adviceon refining your company's training, onboarding, and communication practices for lastinggrowth. It's a great episode with Scott, Rick, and Mike!

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