Dhruv is the Co-Founder/CEO of ShipBob, the leading global omni-fulfillment platform designed to provide small and medium-sized businesses access to best-in-class supply chain and fulfillment capabilities.

Dhruv started ShipBob in his Chicago apartment in 2014, and has scaled it today to over 7,000 e-commerce brands, with fulfillment centers around the world. They’ve raised $300m+ and have achieved a $1B valuation.

In this episode we discuss:

1. Going from an Electrical Engineering PhD to building things 
   • How did you end up building things?
   • What were some early ideas and products you tested?
   • What led you to the problem you’re solving with ShipBob?
   • How did you build conviction to quit your job and start ShipBob?
2. Founding ShipBob and finding Product Market Fit 
   • What was the problem you were trying to solve?
   • What was your initial solution?
   • How does third party logistics work and what was new about ShipBob?
   • How did you solution evolve over time?
   • How important was timing with e-commerce wave and how did you approach competition?
   • What were some of the biggest inflection points that drive growth?
   • When did you know you had strong product market fit?
3. Approach to blitz-scaling 
   • How did you approach scaling an operations heavy business?
   • What was your approach to getting the unit economics right before scaling?
   • How did you approach fundraising and finding the right partners for your business?
   • How did you approach blitz-scaling and how did you evolve your role as a leader?
   • What advice do you have for founders making the transition from pre to post PMF mode?
4. Logistics market and recent disruptions 
   • What are some of the challenges you and your customers are facing?
   • What have been some of the recent headwinds and tailwinds for e-commerce brands?
5. Closeout questions 
   • What is the most challenging/difficult feedback you’ve received — how have you processed it and incorporated it going forward?
   • What are you optimizing for at this point in your career and how has that evolved over time?
   • What are your superpowers that you find yourself leaning on often?

Links

• Learn more about ShipBob
• Follow ShipBob on Twitter

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